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~isPartOf:"Journal of retailing and consumer services"
~person:"Park, Eunil"
~person:"Poncin, Ingrid"
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Consumer behaviour
8
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8
Customer satisfaction
7
Kundenzufriedenheit
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Beziehungsmarketing
6
Relationship marketing
6
Dienstleistungsqualität
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Park, Eunil
Poncin, Ingrid
Prentice, Catherine
18
Park, Jungkun
17
Yan, Ruiliang
13
Dwivedi, Yogesh Kumar
11
Thaichon, Park
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Lombart, Cindy
9
Quach, Sara
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Klaus, Philipp
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Jebarajakirthy, Charles
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Louis, Didier
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Loureiro, Sandra Maria Correia
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Molinillo, Sebastian
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Paul, Justin
6
Baier, Daniel
5
Baumann, Chris
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Dawes, John
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Dhir, Amandeep
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Elms, Jonathan
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Japutra, Arnold
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Kuppelwieser, Volker
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Liu, Chih-Hsing
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Pantano, Eleonora
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Wästlund, Erik
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Journal of retailing and consumer services
Journal of business research : JBR
3
Handbook of research on customer engagement
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
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ECONIS (ZBW)
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1
Motivations for customer revisit behavior in online review comments : analyzing the role of user experience using big data approaches
Park, Eunil
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 14-18
Persistent link: https://www.econbiz.de/10012114925
Saved in:
2
Determinants of customer brand loyalty in the retail industry : a comparison between national and private brands in South Korea
Hwang, Syjung
;
Lee, Minyoung
;
Park, Eunil
;
Pobil, Angel …
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012665885
Saved in:
3
Enhancing playful customer experience with personalization
Lambillotte, Laetitia
;
Magrofuoco, Nathan
;
Poncin, Ingrid
; …
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013366295
Saved in:
4
Case study : embodied virtual agents ; an analysis on reasons for failure
Mimoun, Mohammed Slim Ben
;
Poncin, Ingrid
;
Garnier, Marion
- In:
Journal of retailing and consumer services
19
(
2012
)
6
,
pp. 605-612
Persistent link: https://www.econbiz.de/10009655501
Saved in:
5
A deep hybrid learning model for customer repurchase behavior
Kim, Jina
;
Ji, HongGeun
;
Oh, Soyoung
;
Hwang, Syjung
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-5
Persistent link: https://www.econbiz.de/10012433833
Saved in:
6
Non-immersive virtual reality technologies in real estate : how customer experience drives attitudes toward properties and the service provider
Pleyers, Gordy
;
Poncin, Ingrid
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012305164
Saved in:
7
The role of satisfaction on customer reuse to airline services : an application of Big Data approaches
Park, Eunil
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 370-374
Persistent link: https://www.econbiz.de/10011995650
Saved in:
8
Determinants of customer satisfaction with airline services : an analysis of customer feedback big data
Park, Eunil
;
Jang, Yeonju
;
Kim, Jina
;
Jeong, Nam Jeong
; …
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 186-190
Persistent link: https://www.econbiz.de/10012115080
Saved in:
9
A good deal online : the impacts of acquisition and transition value on e-satisfaction and e-loyalty
Audrain-Pontevia, Anne-Françoise
;
N'Goala, Gilles
; …
- In:
Journal of retailing and consumer services
20
(
2013
)
5
,
pp. 445-452
Persistent link: https://www.econbiz.de/10009768992
Saved in:
10
The impact of "e-atmospherics" on physical stores
Poncin, Ingrid
;
Mimoun, Mohamed Slim Ben
- In:
Journal of retailing and consumer services
21
(
2014
)
5
,
pp. 851-859
Persistent link: https://www.econbiz.de/10010407213
Saved in:
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