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~isPartOf:"Journal of retailing and consumer services"
~subject:"Customer satisfaction"
~subject:"Relationship marketing"
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Subject
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Customer satisfaction
Relationship marketing
Consumer behaviour
945
Konsumentenverhalten
945
Beziehungsmarketing
582
Einzelhandel
348
Retail trade
348
Kundenzufriedenheit
317
Brand management
286
Markenführung
286
Dienstleistungsqualität
241
Service quality
241
Online retailing
202
Online-Handel
202
Brand image
194
Markenimage
194
Internet marketing
183
Online-Marketing
182
Social Web
155
Social web
155
Brand
146
Markenartikel
144
Distribution channel
126
Vertriebsweg
126
Viral marketing
122
Virales Marketing
122
E-commerce
105
Electronic Commerce
105
Emotion
80
Marketing management
79
Marketingmanagement
79
Confidence
75
Customer service
75
Vertrauen
75
Kundenservice
74
Ladengestaltung
70
Store design
70
Customer integration
65
Kundenintegration
65
Advertising effects
48
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520
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5
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Article
643
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1
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644
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644
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1
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1
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1
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1
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English
644
Author
All
Prentice, Catherine
13
Lombart, Cindy
9
Park, Jungkun
9
Söderlund, Magnus
7
Agag, Gomaa
6
Hollebeek, Linda D.
6
Klaus, Philipp
6
Louis, Didier
6
Khan, Imran
5
Kuppelwieser, Volker
5
Molinillo, Sebastian
5
Mortimer, Gary
5
Park, Eunil
5
Quach, Sara
5
Rana, Nripendra P.
5
Thaichon, Park
5
Abdelmoety, Ziad Hassan
4
Cambra-Fierro, Jesús
4
Das, Gopal
4
Fazal-e-Hasan, Syed
4
Han, Xiaoyun
4
Loureiro, Sandra Maria Correia
4
Seger-Guttmann, Tali
4
Alnawas, Ibrahim
3
Anaya-Sánchez, Rafael
3
Antwi, Collins Opoku
3
Arndt, Aaron D.
3
Baier, Daniel
3
Bilgihan, Anil
3
Carlson, Jamie
3
Cheah, Jun-Hwa
3
Dwivedi, Yogesh Kumar
3
Elms, Jonathan
3
Finsterwalder, Jörg
3
Frasquet Deltoro, Marta
3
Gong, Taeshik
3
Harun, Ahasan
3
Hong, EunPyo
3
Islam, Jamid Ul
3
Japutra, Arnold
3
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Published in...
All
Journal of retailing and consumer services
Journal of business research : JBR
708
Industrial marketing management : the international journal for industrial and high-tech firms
433
International journal of hospitality management
335
SpringerLink / Bücher
270
The journal of services marketing
254
The service industries journal
214
The journal of business & industrial marketing
204
Journal of the Academy of Marketing Science
190
Journal of strategic marketing
182
Journal of travel and tourism marketing
153
International journal of contemporary hospitality management
145
International journal of electronic customer relationship management : IJECRM
145
Journal of marketing
140
European Journal of Marketing
138
Journal of hospitality marketing & management
138
Journal of service research : JSR
138
Tourism management : research, policies, practice
137
Asia Pacific journal of marketing and logistics
122
Journal of service management
120
Cogent business & management
117
Journal of Business & Industrial Marketing
117
Journal of Services Marketing
117
Journal of retailing
115
The journal of brand management : an international journal
114
The journal of product & brand management
112
Psychology & marketing
111
Services marketing quarterly
111
European journal of marketing : EJM
108
Gabler Edition Wissenschaft
104
Marketing intelligence & planning
104
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
101
Journal of marketing management : MM
96
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
95
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
94
Service business
93
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
89
The international journal of bank marketing : IJBM
89
International Journal of Bank Marketing
84
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
80
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ECONIS (ZBW)
644
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1
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644
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1
Understanding the relationship between
marketing
analytics, customer agility, and customer satisfaction : a longitudinal perspective.
Agag, Gomaa
;
Shehawy, Yasser Moustafa
;
Almoraish, Ahmed
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014462263
Saved in:
2
AR app-based brand engagement and outcomes : a moderated mediation approach
Khan, Imran
;
Fatma, Mobin
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014460874
Saved in:
3
Investigating the impact of brand vs cause interaction on cause related advertisements
Jublee, Daniel Inbaraj
;
Kasilingam, Dharun Lingam
; …
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014373354
Saved in:
4
Content
marketing
in the social media platform : examining the effect of content creation modes on the payoff of participants
Zhang, Xiaojing
;
Zhang, Yulin
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462164
Saved in:
5
Role of customer perceived brand ethicality in inducing engagement in online brand communities
Kumar, Vikas
;
Kaushal, Vikrant
;
Shashi
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014253572
Saved in:
6
The effect of interactivity of brands'
marketing
activities on Facebook fan pages on continuous participation intentions : an S-O-R framework study
Kuo, Ying-Feng
;
Chen, Fei-Lung
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364531
Saved in:
7
Building value co-creation with social media
marketing
, brand trust, and brand loyalty
Sohaib, Muhammad
;
Han, Heesup
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364678
Saved in:
8
Consequences of consumer regret with online shopping
Barta, Sergio
;
Gurrea Sarasa, Raquel
;
Flavián Blanco, …
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014303172
Saved in:
9
Chatbots in e-commerce : the effect of chatbot language style on customers' continuance usage intention and attitude toward brand
Li, Meichan
;
Wang, Rui
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014259217
Saved in:
10
Elaboration of
marketing
communication through visual media : an empirical analysis
John, Surej P.
;
De Villiers, Rouxelle
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012238358
Saved in:
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