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~isPartOf:"Journal of retailing and consumer services"
~subject:"Dienstleistungsqualität"
~subject:"Information"
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Dienstleistungsqualität
Information
Brand image
243
Markenimage
243
Consumer behaviour
223
Konsumentenverhalten
223
Brand management
163
Markenführung
163
Brand
92
Markenartikel
91
Beziehungsmarketing
68
Relationship marketing
68
Einzelhandel
45
Retail trade
45
Social Web
33
Social web
33
Customer satisfaction
27
Kundenzufriedenheit
27
Internet marketing
26
Online-Marketing
26
Online retailing
25
Online-Handel
25
Luxury goods
22
Luxusgüter
22
Brand loyalty
19
Markentreue
18
Advertising effects
16
Confidence
16
Handelsmarke
16
Store brand
16
Vertrauen
16
Werbewirkung
16
Corporate reputation
15
Designation of origin
15
Firmenimage
15
Herkunftsbezeichnung
15
Service quality
15
E-commerce
14
Electronic Commerce
14
Brand equity
13
Viral marketing
13
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English
16
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Anbumathi,, Rajendiran
1
Bala, Pradip Kumar
1
Bougoure, Ursula Sigrid
1
Chakraborty, Shibashish
1
Chan, Vanessa Hiu Ying
1
Chiu, Dickson K. W.
1
Chrysochou, Polymeros
1
Cioppi, Marco
1
Cui, Xinyu
1
Cuny, Caroline
1
Curina, Ilaria
1
Dasgupta, Shilpee A.
1
Dorai, Sriram
1
Duffy, Sarah
1
Fazal-e-Hasan, Syed
1
Francioni, Barbara
1
Haiying, Du
1
Harun, Ahasan
1
Hegner, Sabrina
1
Ho, Kevin K. W.
1
Hoang Thi Phuong Thao
1
Kamarulzaman, Yusniza
1
Khajehzadeh, Saman
1
Khenfer, Jamel
1
Kim, Renee B.
1
Krystallis, Athanasios
1
Laroche, Michel
1
Le Thi Hong Tam
1
Li, Rong
1
Loureiro, Sandra Maria Correia
1
Mohd-Any, Amrul Asraf
1
Mortimer, Gary
1
Ngo, Liem Viet
1
Northey, Gavin
1
Nyadzayo, Munyaradzi W.
1
Palaniappan, Umayal
1
Park, Joonyong
1
Prentice, Catherine
1
Qing, Tang
1
Ray, Arghya
1
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Journal of retailing and consumer services
Journal of business research : JBR
13
International journal of hospitality management
11
Journal of hospitality marketing & management
9
Journal of travel and tourism marketing
7
Services marketing quarterly
7
The journal of services marketing
7
Cogent business & management
6
Asia Pacific journal of marketing and logistics
5
International journal of contemporary hospitality management
5
Journal of air transport management
4
The service industries journal
4
African journal of business and economic research : AJBER
3
Global business review
3
International journal of services and operations management
3
Journal for global business advancement : JGBA
3
Journal of business ethics : JOBE
3
Journal of service research
3
Nepalese journal of economics : a publication of Uniglobe College
3
Australasian marketing journal
2
European research on management and business economics
2
European research studies
2
Global business and finance review
2
International journal of business excellence
2
International review on public and non-profit marketing
2
Journal of Islamic marketing
2
Journal of financial services marketing : JFSM
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of internet commerce
2
Journal of promotion management : innovations in planning and applied research
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of retailing
2
Journal of strategic marketing
2
Journal of the Academy of Marketing Science
2
Pakistan journal of commerce and social sciences
2
Quality management journal : QMJ
2
Schmalenbach business review : sbr
2
Serviceorientierung im Unternehmen : Forum Dienstleistungsmanagement
2
The journal of brand management : an international journal
2
The journal of product & brand management
2
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ECONIS (ZBW)
16
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1
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
2
Evaluating the role of technology and non-technology factors influencing brand love in online food delivery services
Anbumathi,, Rajendiran
;
Dorai, Sriram
;
Palaniappan, Umayal
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014259296
Saved in:
3
Importance of offline service quality in building loyalty of OC service brand
Park, Joonyong
;
Kim, Renee B.
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013169688
Saved in:
4
More than a mere cup of coffee : when perceived luxuriousness triggers Chinese customers' perceptions of quality and self-congruity
Li, Rong
;
Laroche, Michel
;
Richard, Marie-Odile
;
Cui, Xinyu
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209484
Saved in:
5
Mediating effects on the relationship between perceived service quality and public library app loyalty during the COVID-19 era
Chan, Vanessa Hiu Ying
;
Chiu, Dickson K. W.
;
Ho, Kevin K. W.
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013364438
Saved in:
6
Exploring the impact of different factors on brand equity and intention to take up online courses from e-learning platforms
Ray, Arghya
;
Bala, Pradip Kumar
;
Chakraborty, Shibashish
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012433342
Saved in:
7
Validating a consumer-based service brand equity (CBSBE) model in the airline industry
Sarker, Moniruzzaman
;
Mohd-Any, Amrul Asraf
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433421
Saved in:
8
How to achieve consumer continuance intention toward branded apps : from the consumer-brand engagement perspective
Qing, Tang
;
Haiying, Du
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012502714
Saved in:
9
Pursuit of loyalty in service recovery : the roles of brand equity and cognitive reappraisal as moderators
Harun, Ahasan
;
Rokonuzzaman, Md
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012648862
Saved in:
10
Brand hate and non-repurchase intention : a service context perspective in a cross-channel setting
Curina, Ilaria
;
Francioni, Barbara
;
Hegner, Sabrina
; …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012238345
Saved in:
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