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~isPartOf:"Journal of service management"
~isPartOf:"The journal of services marketing"
~subject:"Innovation"
~subject:"Kundenwert"
~subject:"Marketing theory"
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Search: subject_exact:"Service-Dominant Logic"
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Innovation
Kundenwert
Marketing theory
Service-Dominant Logic
31
Service-dominant logic
31
Customer integration
21
Kundenintegration
21
Betriebliche Wertschöpfung
20
Value creation
20
Beziehungsmarketing
14
Relationship marketing
14
Dienstleistung
12
Services
12
Dienstleistungsqualität
9
Dienstleistungssektor
9
Service industry
9
Service quality
9
Consumer behaviour
7
Dienstleistungsmarketing
7
Konsumentenverhalten
7
Services marketing
7
Value co-creation
7
Co-creation
6
Customer service
6
Customer value
6
Kundenservice
6
Marketingtheorie
6
Business network
4
Dienstleistungsmanagement
4
Resource integration
4
Service management
4
Unternehmensnetzwerk
4
Business model
3
Customer satisfaction
3
Geschäftsmodell
3
Gesundheitswesen
3
Health care system
3
Kundenzufriedenheit
3
New product development
3
Produktentwicklung
3
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English
16
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Edvardsson, Bo
2
Aal, Kotaiba
1
Aarikka-Stenroos, Leena
1
Akaka, Melissa Archpru
1
Ballantyne, David
1
Barrios, Andrés
1
Bateman, Nicola
1
Buhalis, Dimitrios
1
Buxton, Rosamnd Chester
1
Camacho, Sonia
1
Cronin, J. J.
1
Di Pietro, Laura
1
Estrada-Mejia, Catalina
1
Ettlie, John E.
1
Gouthro, Mary Beth
1
Grönroos, Christian
1
Guglielmetti Mugion, Roberta
1
Gummerus, Johanna
1
Handrich, Matthias
1
Hannibal, Claire
1
Hartline, Michael D.
1
Hau Nguyen Le
1
Heidenreich, Sven
1
Helkkula, Anu
1
Hellén, Katarina
1
Hodgkinson, Ian R.
1
Jaakkola, Elina
1
Keating, Byron W.
1
Leroi-Werelds, Sara
1
Melton, Horace
1
Moital, Miguel
1
Nguyen, Dung Tien
1
Nilsson, Elin
1
Plé, Loïc
1
Renzi, Maria Francesca
1
Rihova, Ivana
1
Rosenthal, Stephen R.
1
Schau, Hope Jensen
1
Streukens, Sandra
1
Thuy Ngoc Pham
1
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Journal of service management
The journal of services marketing
Marketing theory
22
Industrial marketing management : the international journal for industrial and high-tech firms
21
Journal of business research : JBR
19
European journal of marketing : EJM
8
International journal of contemporary hospitality management
8
Journal of marketing management : MM
8
Journal of the Academy of Marketing Science
8
The service industries journal
8
AMS review : official publication of the Academy of Marketing Science
6
Journal of macromarketing
6
Journal of service research : JSR
6
Review of marketing research
6
Service business
6
International journal of hospitality management
4
Marketing : ZFP ; journal of research and management
4
Services marketing quarterly
4
The TQM journal : the international review of organizational improvement
4
The journal of business & industrial marketing
4
Tourism management : research, policies, practice
4
Australasian marketing journal
3
European journal of marketing
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
Innovating in practice : perspectives and experiences
3
International journal of services and operations management
3
International review on public and non-profit marketing
3
Journal of business market management : JBM
3
Journal of business-to-business marketing
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of service theory and practice : JSTP
3
Managing service quality : MSQ ; an international journal
3
Public management review
3
Cogent business & management
2
Die Betriebswirtschaft : DBW
2
European Sport management quarterly : ESMQ
2
International journal of innovation management
2
International journal of physical distribution & logistics management : IJPD & LM
2
International journal of production economics
2
International journal of sports marketing & sponsorship
2
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ECONIS (ZBW)
16
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1
From service to social innovation with a service-dominant logic approach
Barrios, Andrés
;
Camacho, Sonia
;
Estrada-Mejia, Catalina
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 201-215
Persistent link: https://www.econbiz.de/10013542925
Saved in:
2
Customer service co-creation literacy for better service value : evidence from the health-care sector
Tram-Anh Ngoc Pham
;
Hau Nguyen Le
;
Nguyen, Dung Tien
; …
- In:
The journal of services marketing
36
(
2022
)
7
,
pp. 940-951
Persistent link: https://www.econbiz.de/10013407621
Saved in:
3
Studying customers' resource integration by service employees in interactional value co-creation
Plé, Loïc
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 153-164
Persistent link: https://www.econbiz.de/10011486995
Saved in:
4
Does communicating the customer's resource integrating role improve or diminish value proposition effectiveness?
Leroi-Werelds, Sara
;
Streukens, Sandra
;
Van …
- In:
Journal of service management
28
(
2017
)
4
,
pp. 618-639
Persistent link: https://www.econbiz.de/10011731212
Saved in:
5
Toward a public service management : past, present, and future directions
Hodgkinson, Ian R.
;
Hannibal, Claire
;
Keating, Byron W.
; …
- In:
Journal of service management
28
(
2017
)
5
,
pp. 998-1023
Persistent link: https://www.econbiz.de/10011801854
Saved in:
6
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
7
Retrospective : a cross-sectional test of the effect and conceptualization of service value revisited
Cronin, J. J.
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 261-265
Persistent link: https://www.econbiz.de/10011524364
Saved in:
8
Innovation in service ecosystems : an empirical study of the integration of values, brands, service systems and experience rooms
Aal, Kotaiba
;
Di Pietro, Laura
;
Edvardsson, Bo
;
Renzi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 619-651
Persistent link: https://www.econbiz.de/10011563721
Saved in:
9
Adoption of technology-based services : the role of customers' willingness to co-create
Heidenreich, Sven
;
Handrich, Matthias
- In:
Journal of service management
26
(
2015
)
1
,
pp. 44-71
Persistent link: https://www.econbiz.de/10010504650
Saved in:
10
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
1
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