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~isPartOf:"Journal of service research"
~isPartOf:"The journal of business & industrial marketing"
~subject:"Beziehungsmarketing"
~subject:"Success factor"
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Search: subject_exact:"Verkäuferinnen"
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Beziehungsmarketing
Success factor
Salespeople
89
Verkaufspersonal
89
Selling
41
Verkauf
41
Relationship marketing
30
B-to-B-Marketing
27
Business-to-business marketing
27
Lieferantenmanagement
19
Supplier relationship management
19
Arbeitsleistung
14
Job performance
14
Sales
11
Sales management
11
Customer satisfaction
10
Kundenzufriedenheit
10
Sales performance
10
Arbeitszufriedenheit
9
Emotion
9
Job satisfaction
9
Sales force
9
USA
8
United States
8
Arbeitsverhalten
7
Business ethics
7
Confidence
7
Performance measurement
7
Performance-Messung
7
Salesforce
7
Unternehmensethik
7
Vertrauen
7
Work behaviour
7
Ambidextrous organization
6
Leistungsmotivation
6
Motivation
6
Organisationale Ambidextrie
6
Work motivation
6
Consumer behaviour
5
Customer orientation
5
Customer service
5
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Undetermined
22
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Article
33
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Article in journal
33
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33
Case study
1
Fallstudie
1
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English
33
Author
All
Schwepker, Charles H. <Jr.>
3
Bhattarai, Ashok
2
Høgevold, Nils
2
Itani, Omar S.
2
Singh, Ramendra
2
Svensson, Göran
2
Agnihotri, Raj
1
Anaza, Nwamaka A.
1
Andzulis, James
1
Babin, Barry J.
1
Bagherzadeh, Ramin
1
Barksdale, Hiram C.
1
Boles, James S.
1
Bush, Alan J.
1
Chawla, Vaibhav
1
Choi, Yonghoon
1
Classen, Moritz
1
Comer, Lucette B.
1
Damperat, Maud
1
Das, Gopal
1
DeLuca, Luigi M.
1
Doong, Her-Sen
1
Drollinger, Tanya
1
Eisingerich, Andreas B
1
Farhang, Maryam
1
Fehl, Amy Greiner
1
Fennell, Patrick B.
1
Ferro-Soto, Carlos
1
Franck, Romain
1
Friedli, Thomas
1
Gabler, Colin B.
1
Geersbro, Jens
1
Good, Valerie
1
Guenzi, Paolo
1
Guesalaga, Rodrigo
1
Hall, Kristina K. Lindsey
1
Huang, Ying
1
Hughes, Douglas E.
1
Hutt, Michael D.
1
Ingram, Thomas N.
1
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Published in...
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Journal of service research
The journal of business & industrial marketing
Industrial marketing management : the international journal for industrial and high-tech firms
60
The journal of personal selling & sales management : JPSSM
42
Journal of business research : JBR
28
Journal of personal selling & sales management
23
Journal of the Academy of Marketing Science
23
Journal of retailing and consumer services
17
Journal of marketing
12
European journal of marketing : EJM
9
Journal of service research : JSR
8
The service industries journal
8
Journal of business-to-business marketing
7
Journal of retailing
7
International journal of hospitality management
5
International journal of retail & distribution management
5
Journal of business ethics : JOBE
5
Journal of strategic marketing
5
Marketing intelligence & planning
5
The Oxford handbook of strategic sales and sales management
5
Asia Pacific journal of marketing and logistics
4
Business horizons
4
Journal of financial services marketing : JFSM
4
Journal of managerial issues : JMI
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
Journal of marketing research : JMR
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
The journal of services marketing
4
Australasian marketing journal
3
European journal of marketing
3
Gabler Edition Wissenschaft
3
International journal of logistics : research and applications
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Market : review for marketing theory and practice
3
Psychology & marketing
3
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
3
SpringerLink / Bücher
3
The international journal of bank marketing : IJBM
3
The journal of applied business research
3
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ECONIS (ZBW)
33
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33
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1
Cultivating resilience in organizational frontline employees
Good, Valerie
;
Fehl, Amy Greiner
;
LaBrecque, Alexander C.
; …
- In:
Journal of service research
26
(
2023
)
3
,
pp. 405-421
Persistent link: https://www.econbiz.de/10014325996
Saved in:
2
Not my circus, not my monkeys? : frontline employee perceptions of customer deviant behaviors and service firms' guardianship policies
Fennell, Patrick B.
;
Lorenz, Melanie P.
;
Hall, Kristina …
- In:
Journal of service research
26
(
2023
)
3
,
pp. 422-440
Persistent link: https://www.econbiz.de/10014325997
Saved in:
3
How social media use enhances salesperson performance
Franck, Romain
;
Damperat, Maud
- In:
The journal of business & industrial marketing
38
(
2023
)
8
,
pp. 1720-1737
Persistent link: https://www.econbiz.de/10014314205
Saved in:
4
Can salespeople use social media to enhance brand awareness and sales performance? : the role of manager empowerment and creativity
Kalra, Ashish
;
Itani, Omar S.
;
Rostami, Amin
- In:
The journal of business & industrial marketing
38
(
2023
)
8
,
pp. 1738-1753
Persistent link: https://www.econbiz.de/10014314206
Saved in:
5
Promotional inputs and selling : evidence from India
R. M., Harindranath
;
Sivakumaran, Bharadhwaj
- In:
The journal of business & industrial marketing
38
(
2023
)
5
,
pp. 1000-1014
Persistent link: https://www.econbiz.de/10014276721
Saved in:
6
The role of trust and commitment as mediators between economic and non-economic satisfaction in sales manager B2B relationships
Ferro-Soto, Carlos
;
Padin, Carmen
;
Svensson, Göran
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
1
,
pp. 235-251
Persistent link: https://www.econbiz.de/10013539060
Saved in:
7
Single versus multiple salesforce go-to-market strategy : the impact of sales orientation on conflict, salesperson-owned loyalty and buyer-exit propensity
Anaza, Nwamaka A.
;
Rutherford, Brian N.
;
Wu, Gavin Jiayun
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
3
,
pp. 680-697
Persistent link: https://www.econbiz.de/10013539371
Saved in:
8
Constructive resistance in the frontlines : how frontline employees' resistance to customer incivility affects customer observers
Kamran-Disfani, Omid
;
Bagherzadeh, Ramin
;
Bhattarai, Ashok
- In:
Journal of service research
26
(
2023
)
4
,
pp. 560-577
Persistent link: https://www.econbiz.de/10014580332
Saved in:
9
A sequential logic model between sales performance and salesperson satisfaction in B2B markets
Rodríguez, Rocío
;
Høgevold, Nils
;
Otero-Neira, Carmen
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
1
,
pp. 180-194
Persistent link: https://www.econbiz.de/10012797127
Saved in:
10
Eight organizational enablers of digital service-sales ambidexterity in industrial firms
Classen, Moritz
;
Friedli, Thomas
- In:
The journal of business & industrial marketing
37
(
2022
)
11
,
pp. 2142-2155
Persistent link: https://www.econbiz.de/10013455410
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