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~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Arbeitskräfte"
~subject:"Income"
~subject:"Kundenzufriedenheit"
~subject:"Sozialer Indikator"
~subject:"Youth"
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Search: subject:"Satisfaction"
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Arbeitskräfte
Income
Kundenzufriedenheit
Sozialer Indikator
Youth
Customer satisfaction
66
Dienstleistungsqualität
38
Service quality
38
Beziehungsmarketing
35
Relationship marketing
35
Consumer behaviour
34
Konsumentenverhalten
34
Bank
30
Personal banking
18
Privatkundengeschäft
18
India
14
Indien
14
Electronic Banking
13
Electronic banking
13
Arbeitszufriedenheit
10
Job satisfaction
10
Satisfaction
9
Bankgeschäft
8
Banking services
8
Banks
7
Loyalty
7
Banking
6
Customer loyalty
6
Trust
6
Brand management
5
Confidence
5
Financial services
5
Finanzdienstleistung
5
Malaysia
5
Markenführung
5
Perception
5
Vertrauen
5
Corporate Social Responsibility
4
Corporate social responsibility
4
Employee retention
4
Internal marketing
4
Leistungsmotivation
4
Mitarbeiterbindung
4
Mobile communications
4
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33
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Article
67
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67
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67
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English
67
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Pérez, Andrea
3
Aksoy, Lerzan
2
Amin, Muslim
2
Babakus, Emin
2
Bang, Nguyen
2
Choudhury, Koushiki
2
Kaura, Vinita
2
Ladeira, Wagner Junior
2
Rodríguez del Bosque, Ignacio A.
2
Sampaio, Cláudio Hoffmann
2
Santini, Fernando de Oliveira
2
Yavas, Ugur
2
Adewoye, Oyerinde J.
1
Al-Hawari, Mohd Ahmad
1
Al-jazzazi, Akram
1
Araujo, Clecio Falcao
1
Arcand, Manon
1
Arvidsson, Niklas
1
Ayo, Charles K.
1
Ball, Joan
1
Bandyopadhyay, Nirmalya
1
Bapat, Dhananjay
1
Basso, Kenny
1
Batra, Dharminder Kumar
1
Berraies, Sarra
1
Bhat, Suhail Ahmad
1
Brun, Isabelle
1
Buonamassa, Daniela
1
Buoye, Alexander
1
Chikazhe, Lovemore
1
Chupun Gowanit
1
Darzi, Mushtag Ahmad
1
Dauda, Samson Yusuf
1
De Meyer-Heydenrych, Christine F.
1
Di Masico, Rita
1
Dimitriadis, Sergios
1
Eweoya, Ibukun O.
1
Fatima, Johra Kayeser
1
Fatma, Mobin
1
Ferguson, David
1
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Published in...
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The international journal of bank marketing : IJBM
Journal of retailing and consumer services
422
International journal of hospitality management
399
Journal of business research : JBR
324
The journal of services marketing
195
The service industries journal
182
Tourism management : research, policies, practice
177
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
170
Journal of hospitality marketing & management
167
Journal of travel and tourism marketing
167
International journal of contemporary hospitality management
162
Cogent business & management
118
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
107
Discussion paper series / IZA
106
Services marketing quarterly
100
Tourism management perspectives : TMP
95
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
90
Journal of service research : JSR
90
Journal of air transport management
88
Service business
87
The TQM journal : the international review of organizational improvement
87
Asia Pacific journal of marketing and logistics
85
Psychology & marketing
78
International journal of productivity and quality management : IJPQM
75
Journal of the Academy of Marketing Science
72
Industrial marketing management : the international journal for industrial and high-tech firms
71
Journal of service management
71
Journal of strategic marketing
69
International journal of quality and service sciences
65
International journal of services and operations management
65
Total quality management & business excellence
65
Journal of Asian finance, economics and business : JAFEB
62
Tourism analysis : an interdisciplinary tourism & hospitality journal
62
European journal of marketing : EJM
59
International journal of quality & reliability management
57
Managing service quality : MSQ ; an international journal
57
Journal of retailing
53
SpringerLink / Bücher
53
International journal of services, economics and management
52
Journal of marketing
51
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ECONIS (ZBW)
67
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1
A meta-analysis of
satisfaction
in the banking sector
Ladeira, Wagner Junior
;
Santini, Fernando de Oliveira
; …
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
6
,
pp. 798-820
Persistent link: https://www.econbiz.de/10011618691
Saved in:
2
Modelling roles of commitment on rapport and
satisfaction
Fatima, Johra Kayeser
;
Razzaque, Mohammed Abdur
;
Di …
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
3
,
pp. 261-275
Persistent link: https://www.econbiz.de/10011383552
Saved in:
3
Perceived customer participation and work engagement : the path through emotional labor
Yoo, Jaewon
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
7
,
pp. 1009-1024
Persistent link: https://www.econbiz.de/10011618710
Saved in:
4
Exploring the antecedents of loyalty in the context of multi-channel banking
Bapat, Dhananjay
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 174-186
Persistent link: https://www.econbiz.de/10011707751
Saved in:
5
Determinants of co-creation in banking services
Mainardes, Emerson Wagner
;
Teixeira, Aridelmo
;
Romano, …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 187-204
Persistent link: https://www.econbiz.de/10011707759
Saved in:
6
Perceived justice, service
satisfaction
and behavior intentions following service recovery efforts in a South African retail banking context
Petzer, Daniel J.
;
De Meyer-Heydenrych, Christine F.
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 241-253
Persistent link: https://www.econbiz.de/10011707778
Saved in:
7
Consumer preference and
satisfaction
of M-wallets : a study on North Indian consumers
Singh, Nidhi
;
Srivastava, Shalini
;
Sinha, Neena
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 944-965
Persistent link: https://www.econbiz.de/10011788266
Saved in:
8
Identifying the effects of perceived values of mobile banking applications on customers : comparative study between baby boomers, generation X and generation Y
Berraies, Sarra
;
Yahia, Karim Ben
;
Hannachi, Mariem
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10011788307
Saved in:
9
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
Saved in:
10
Linking
satisfaction
to share of deposits : an application of the Wallet Allocation Rule
Aksoy, Lerzan
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
1
,
pp. 28-42
Persistent link: https://www.econbiz.de/10010252735
Saved in:
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