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~isPartOf:"The service industries journal"
~subject:"Dienstleistungsqualität"
~subject:"Viral marketing"
~type_genre:"Aufsatz in Zeitschrift"
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Dienstleistungsqualität
Viral marketing
E-commerce
38
Electronic Commerce
38
Service quality
13
Online retailing
12
Online-Handel
12
Beziehungsmarketing
11
Consumer behaviour
11
Konsumentenverhalten
11
Relationship marketing
11
Customer satisfaction
8
Kundenzufriedenheit
8
Taiwan
6
Website
6
Internet marketing
4
Online-Marketing
4
Distribution channel
3
Internet
3
Vertriebsweg
3
Brand image
2
Business start-up
2
Customer service
2
Dienstleistungssektor
2
Economic growth
2
Einzelhandel
2
Großbritannien
2
Internet-Auktion
2
Kundenservice
2
Lieferantenmanagement
2
Markenimage
2
New Economy
2
New economy
2
Online auction
2
Reisevermittler
2
Retail trade
2
Service industry
2
Spain
2
Spanien
2
Supplier relationship management
2
Tourism industry
2
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Article
13
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Aufsatz in Zeitschrift
Article in journal
13
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English
13
Author
All
Kim, Jung-Hwan
2
Kim, Minjeong
2
Archer-Brown, Chris
1
Barrera, Ramón Barrera
1
Barrutia, José M.
1
Berenguer Contrí, Gloria
1
Carrión, Gabriel Cepeda
1
Charterina, Jon
1
Chen, Ching-fu
1
Fuentes-Blasco, Maria
1
Galindo Martín, Miguel Angel
1
Gil Saura, Irene
1
Gilsanz, Ainhize
1
Guo, Yi Maggie
1
Hsieh, Tzong-yin
1
Kandampully, Jay
1
Kao, Ya-ling
1
Lin, Hsin-hui
1
Liu, Chung-tzer
1
Moliner-Velázquez, Beatriz
1
Méndez Picazo, María Teresa
1
Nissan, Edward
1
Piercy, Niall
1
Pérez Perez, Isabel
1
Ruiz Mafe, Carla
1
Sanz Blas, Silvia
1
Sigala, Marianna
1
Tuan Nguyen
1
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Published in...
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The service industries journal
Journal of retailing and consumer services
36
Journal of internet commerce
23
International journal of electronic marketing and retailing : IJEMR
21
Journal of business research : JBR
19
International journal of hospitality management
18
Information systems research : ISR
17
Journal of management information systems : JMIS
17
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
16
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
14
Journal of travel and tourism marketing
14
Electronic commerce research
13
Electronic commerce research and applications
11
International journal of business information systems : IJBIS
11
International journal of production economics
11
International journal of electronic customer relationship management : IJECRM
10
Journal of electronic commerce research : JECR
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
International journal of e-business research : an official publication of the Information Resources Management Association
9
Industrial marketing management : the international journal for industrial and high-tech firms
8
International journal of internet marketing and advertising : IJIMA
8
International journal of retail and distribution management
8
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
8
The journal of services marketing
8
Cogent business & management
7
International journal of electronic commerce : IJEC
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
Management information systems : mis quarterly
7
Service business
7
International journal of contemporary hospitality management
6
International journal of quality & reliability management
6
International journal of quality and service sciences
6
Journal of hospitality marketing & management
6
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
6
Journal of service research : JSR
6
Tourism management : research, policies, practice
6
Administrative Sciences : open access journal
5
Electronic markets : EM ; the international journal of electronic commerce and business media
5
Electronic markets : the international journal on networked business
5
Global business review
5
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Source
All
ECONIS (ZBW)
13
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1
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10
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13
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date (oldest first)
1
Customer readiness-customer participation link in e-services
Tuan Nguyen
- In:
The service industries journal
42
(
2022
)
9/10
,
pp. 738-769
Persistent link: https://www.econbiz.de/10013362141
Saved in:
2
Conceptualization and assessment of E-service quality for luxury brands
Kim, Jung-Hwan
;
Kim, Minjeong
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 436-470
Persistent link: https://www.econbiz.de/10012208579
Saved in:
3
Key drivers of services website loyalty
Sanz Blas, Silvia
;
Ruiz Mafe, Carla
;
Pérez Perez, Isabel
- In:
The service industries journal
34
(
2014
)
5
,
pp. 455-475
Persistent link: https://www.econbiz.de/10010379358
Saved in:
4
Online service failure and propensity to suspend offline consumption
Piercy, Niall
;
Archer-Brown, Chris
- In:
The service industries journal
34
(
2014
)
8
,
pp. 659-676
Persistent link: https://www.econbiz.de/10010385543
Saved in:
5
Simultaneous measurement of quality in different online services
Barrera, Ramón Barrera
;
Carrión, Gabriel Cepeda
- In:
The service industries journal
34
(
2014
)
2
,
pp. 123-144
Persistent link: https://www.econbiz.de/10010257790
Saved in:
6
The effect of multi-channel Service quality on mobile customer loyalty in an online-and-mobile retail context
Lin, Hsin-hui
- In:
The service industries journal
32
(
2012
)
11
,
pp. 1865-1882
Persistent link: https://www.econbiz.de/10009582169
Saved in:
7
Measuring user perceived service quality of online auction sites
Liu, Chung-tzer
;
Guo, Yi Maggie
;
Hsieh, Tzong-yin
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1177-1197
Persistent link: https://www.econbiz.de/10003996855
Saved in:
8
Relationships between process quality, outcome quality, satisfaction, and behavioural intentions for online travel agencies : evidence from Taiwan
Chen, Ching-fu
;
Kao, Ya-ling
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 2081-2092
Persistent link: https://www.econbiz.de/10008759953
Saved in:
9
Measuring the antecedents of e-loyalty and the effect of switching costs on website
Fuentes-Blasco, Maria
;
Gil Saura, Irene
;
Berenguer …
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 1837-1852
Persistent link: https://www.econbiz.de/10008760013
Saved in:
10
E-service quality : an internatial, multichannel and pure service perspective
Barrutia, José M.
;
Charterina, Jon
;
Gilsanz, Ainhize
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1707-1721
Persistent link: https://www.econbiz.de/10003928663
Saved in:
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