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~isPartOf:"The service industries journal"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Bibliografie enthalten"
~type_genre:"Government document"
~type_genre:"Konferenzbeitrag"
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Search: subject:"e-commerce"
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E-commerce
38
Electronic Commerce
38
Dienstleistungsqualität
12
Online retailing
12
Online-Handel
12
Service quality
12
Beziehungsmarketing
11
Consumer behaviour
11
Konsumentenverhalten
11
Relationship marketing
11
Customer satisfaction
8
Kundenzufriedenheit
8
Taiwan
6
Website
6
Internet marketing
4
Online-Marketing
4
Distribution channel
3
Internet
3
Vertriebsweg
3
Brand image
2
Customer service
2
Dienstleistungssektor
2
Einzelhandel
2
Großbritannien
2
Internet-Auktion
2
Kundenservice
2
Lieferantenmanagement
2
Markenimage
2
Online auction
2
Reisevermittler
2
Retail trade
2
Service industry
2
Spain
2
Spanien
2
Supplier relationship management
2
Tourism industry
2
Tourismuswirtschaft
2
Travel agency
2
United Kingdom
2
e-commerce
2
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38
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Aufsatz in Zeitschrift
Bibliografie enthalten
Government document
Konferenzbeitrag
Article in journal
38
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English
38
Author
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Huang, Leo
2
Kim, Jung-Hwan
2
Kim, Minjeong
2
Akhtar, Muhammad Waheed
1
Apetrei, Andreea
1
Archer-Brown, Chris
1
Barrera, Ramón Barrera
1
Barrutia, José M.
1
Berenguer Contrí, Gloria
1
Bernal, Enrique
1
Bowie, David
1
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1
Carrión, Gabriel Cepeda
1
Cegarra-Navarro, Juan G.
1
Chang, Hsin Hsin
1
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1
Chaves, Rafael
1
Chen, Ching-fu
1
Chen, Hui-ju
1
Chen, Ja-shen
1
Chih, Wen-hai
1
Ching, Russel K. H.
1
Chu, Hsunchi
1
Daniele, Roberto
1
Di Guardo, Maria Chiara
1
Edwards, Jonathan
1
Eng, Teck Yong
1
Fuentes-Blasco, Maria
1
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1
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1
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1
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1
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1
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1
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1
Huang, Ling
1
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Published in...
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The service industries journal
Journal of retailing and consumer services
206
Electronic commerce research
182
Journal of business research : JBR
148
Information systems and e-business management : ISeB
119
Journal of internet commerce
103
International journal of business information systems : IJBIS
102
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
102
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
99
Industrial marketing management : the international journal for industrial and high-tech firms
96
European journal of operational research : EJOR
95
Information systems research : ISR
93
International journal of electronic business
92
International journal of production economics
91
Management science : journal of the Institute for Operations Research and the Management Sciences
91
International journal of e-business research : an official publication of the Information Resources Management Association
89
Electronic commerce research and applications
78
Electronic markets : the international journal on networked business
75
Technological forecasting & social change : an international journal
75
International journal of electronic marketing and retailing : IJEMR
74
Journal of electronic commerce research : JECR
71
Transportation research / E : an international journal
67
International journal of electronic commerce : IJEC
66
Journal of management information systems : JMIS
64
Electronic markets : EM ; the international journal of electronic commerce and business media
63
International journal of production research
60
International journal of electronic customer relationship management : IJECRM
51
Telecommunications policy : the international journal of digital economy, data sciences and new media
51
International journal of internet marketing and advertising : IJIMA
48
European research studies
46
International journal of networking and virtual organisations : IJNVO
46
Journal of retailing
46
Journal of organizational computing and electronic commerce
45
International journal of industrial organization
42
Journal of open innovation : technology, market, and complexity
42
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
41
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
39
The journal of business & industrial marketing
39
Journal of global information management : an official publication of the Information Resources Management Association
37
International journal of hospitality management
36
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ECONIS (ZBW)
38
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11
Key drivers of services website loyalty
Sanz Blas, Silvia
;
Ruiz Mafe, Carla
;
Pérez Perez, Isabel
- In:
The service industries journal
34
(
2014
)
5
,
pp. 455-475
Persistent link: https://www.econbiz.de/10010379358
Saved in:
12
Online service failure and propensity to suspend offline consumption
Piercy, Niall
;
Archer-Brown, Chris
- In:
The service industries journal
34
(
2014
)
8
,
pp. 659-676
Persistent link: https://www.econbiz.de/10010385543
Saved in:
13
Simultaneous measurement of quality in different online services
Barrera, Ramón Barrera
;
Carrión, Gabriel Cepeda
- In:
The service industries journal
34
(
2014
)
2
,
pp. 123-144
Persistent link: https://www.econbiz.de/10010257790
Saved in:
14
Effects of web site characteristics on customer loyalty in B2B
e-commerce
: evidence from Taiwan
Hsu, Li-chun
;
Wang, Kai-yu
;
Chih, Wen-hai
- In:
The service industries journal
33
(
2013
)
11
,
pp. 1026-1050
Persistent link: https://www.econbiz.de/10010126458
Saved in:
15
The effect of multi-channel Service quality on mobile customer loyalty in an online-and-mobile retail context
Lin, Hsin-hui
- In:
The service industries journal
32
(
2012
)
11
,
pp. 1865-1882
Persistent link: https://www.econbiz.de/10009582169
Saved in:
16
E-corporate social responsibility in small non-profit organisations : the case of Spanish "Non Gorvernment Organisations"
Puentes, Raquel
;
Mozas, Adoración
;
Bernal, Enrique
; …
- In:
The service industries journal
32
(
2012
)
15
,
pp. 2379-2398
Persistent link: https://www.econbiz.de/10009693549
Saved in:
17
A longitudinal study of online non-relationship intentions
Ha, Hong Youl
;
Janda, Swinder
- In:
The service industries journal
31
(
2011
)
3/4
,
pp. 343-354
Persistent link: https://www.econbiz.de/10008937452
Saved in:
18
An examination of the effects of virtual experiential marketing on online customer intentions and loyalty
Luo, Margaret Meiling
;
Chen, Ja-shen
;
Ching, Russel K. H.
; …
- In:
The service industries journal
31
(
2011
)
13/14
,
pp. 2163-2191
Persistent link: https://www.econbiz.de/10009299049
Saved in:
19
Measuring user perceived service quality of online auction sites
Liu, Chung-tzer
;
Guo, Yi Maggie
;
Hsieh, Tzong-yin
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1177-1197
Persistent link: https://www.econbiz.de/10003996855
Saved in:
20
Relationships between process quality, outcome quality, satisfaction, and behavioural intentions for online travel agencies : evidence from Taiwan
Chen, Ching-fu
;
Kao, Ya-ling
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 2081-2092
Persistent link: https://www.econbiz.de/10008759953
Saved in:
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