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~language:"eng"
~language:"swe"
~person:"Park, Jungkun"
~subject:"Customer satisfaction"
~subject:"Konsumentenverhalten"
~type_genre:"Article in journal"
~type_genre:"Non-commercial literature"
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Customer satisfaction
Konsumentenverhalten
Consumer behaviour
37
Kundenzufriedenheit
16
Beziehungsmarketing
14
Brand management
14
Dienstleistungsqualität
14
Markenführung
14
Relationship marketing
14
Service quality
14
Brand image
11
Markenimage
11
Arbeitszufriedenheit
9
Job satisfaction
9
Luxury goods
9
Luxusgüter
9
Online retailing
9
Online-Handel
9
Salespeople
9
USA
9
United States
9
Verkaufspersonal
9
Einzelhandel
8
Retail trade
8
Emotion
7
Brand
5
Markenartikel
5
China
4
Confidence
4
Hotel industry
4
Hotellerie
4
Innovation adoption
4
Innovationsakzeptanz
4
Vertrauen
4
Arbeitsleistung
3
Brand extension
3
Corporate Social Responsibility
3
Corporate social responsibility
3
Gender
3
Job performance
3
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Undetermined
29
Type of publication
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Article
43
Book / Working Paper
2
Type of publication (narrower categories)
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Article in journal
Non-commercial literature
Aufsatz in Zeitschrift
44
Aufsatzsammlung
1
Graue Literatur
1
Hochschulschrift
1
Thesis
1
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Language
All
English
Swedish
Author
All
Park, Jungkun
Han, Heesup
125
Mattila, Anna S.
107
Lusk, Jayson L.
75
Phau, Ian
73
Khare, Arpita
70
Grewal, Dhruv
68
Dwivedi, Yogesh Kumar
65
Jang, Soocheong
65
Loureiro, Sandra Maria Correia
64
Nayga, Rodolfo M.
60
Paul, Justin
55
Septianto, Felix
55
Belk, Russell W.
54
Sharma, Piyush
53
Janssen, Maarten C. W.
52
Laroche, Michel
52
Bagozzi, Richard P.
51
Ko, Eunju
50
Pelsmacker, Patrick de
47
Rock, Bram de
46
Kim, Jungkeun
45
Wong, IpKin Anthony
45
Bang, Nguyen
44
Cherchye, Laurens
44
Hollebeek, Linda D.
44
Diamantopoulos, Adamantios
43
Hyun, Sunghyup Sean
43
Verhoef, Peter C.
43
Thaichon, Park
42
Das, Gopal
40
Gil Saura, Irene
40
Ko, Yong Jae
40
Prentice, Catherine
40
Walsh, Gianfranco
40
Kim, Seongseop
39
Law, Chun Hung Roberts
38
Moraga-González, José Luis
38
Rajagopal
38
Warlop, Luk
38
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Published in...
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Journal of retailing and consumer services
19
The Cornell hospitality quarterly
3
The service industries journal
3
International journal of retail and distribution management
2
Journal of business research : JBR
2
Asia Pacific journal of marketing and logistics
1
International journal of business innovation and research : IJBIR
1
International journal of hospitality management
1
International journal of pharmaceutical and healthcare marketing : IJPHM
1
International journal of sports marketing & sponsorship
1
International journal of wine business research
1
International marketing review
1
Journal of air transport management
1
Journal of financial services marketing : JFSM
1
Journal of hospitality & leisure marketing : the international forum for research, theory & practice
1
Journal of travel and tourism marketing
1
Managing service quality : MSQ ; an international journal
1
Service business
1
The international review of retail, distribution and consumer research
1
The journal of services marketing
1
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ECONIS (ZBW)
45
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45
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1
Effect of customers' skepticism toward CSR practices on customers' behavior in luxury service context
Hyun, Hyowon
;
Hong, EunPyo
;
Ahn, Jiseon
;
Park, Jungkun
- In:
Journal of travel and tourism marketing
41
(
2024
)
1
,
pp. 35-50
Persistent link: https://www.econbiz.de/10014513607
Saved in:
2
The way to generate customer citizenship behavior with customer experience
Le, Hoang T. P. M.
;
Kim, Dongyoup
;
Park, Jungkun
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460861
Saved in:
3
Direct and indirect effect of word-of-mouth with the moderation of ethnocentrism
Hyun, Hyowon
;
Kim, Dongyoup
;
Park, Jungkun
- In:
International journal of retail and distribution management
51
(
2023
)
4
,
pp. 484-502
Persistent link: https://www.econbiz.de/10014281080
Saved in:
4
Drivers of customers' efforts to cope with wearable device usage problems and the role of demographics in a study in China
Ren, Tianbao
;
Le, Hoang T. P. M.
;
Park, Jungkun
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
11
,
pp. 2727-2747
Persistent link: https://www.econbiz.de/10014430282
Saved in:
5
The effect of customer ethnocentrism and customer participation on global brand attitude : the perspective of Chinese customer
Hong, EunPyo
;
Park, Jungkun
;
Pensri Jaroenwanit
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014240277
Saved in:
6
Effects of augmented reality technology characteristics on customer citizenship behavior
Gong, Taeshik
;
Park, Jungkun
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014371721
Saved in:
7
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
8
Role of multidimensional customer brand engagement on customer behavior for online grocery shopping
Park, Jungkun
;
Hong, EunPyo
;
Ahn, Jiseon
;
Hyun, Hyowon
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014303390
Saved in:
9
The role of parent brand creating loyalty and acceptance toward premium extended wine brand : a cross-national study
Le, Hoang T. P. M.
;
Ren, Tianbao
;
Park, Jungkun
- In:
International journal of wine business research
35
(
2023
)
4
,
pp. 538-560
Persistent link: https://www.econbiz.de/10014432818
Saved in:
10
Toward a new business model of retail industry : the role of brand experience and brand authenticity
Park, Jungkun
;
Hong, EunPyo
;
Park, Yun-na
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014364645
Saved in:
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