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~language:"eng"
~person:"Hyun, Sunghyup Sean"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Relationship marketing
24
Consumer behaviour
22
Konsumentenverhalten
22
Customer satisfaction
14
Kundenzufriedenheit
14
Brand image
11
Brand management
11
Markenführung
11
Markenimage
11
Dienstleistungsqualität
10
Service quality
10
Gastronomie
9
Luxury goods
9
Luxusgüter
9
Restaurant industry
9
South Korea
7
Südkorea
7
Airline
6
Fluggesellschaft
6
Hotel industry
6
Hotellerie
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Cruise
5
Emotion
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Holiday behaviour
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Kreuzfahrt
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Urlaubsverhalten
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USA
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United States
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Brand
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Customer service
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Luxury cruise
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Markenartikel
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24
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24
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English
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Hyun, Sunghyup Sean
Kumar, V.
78
Verhoef, Peter C.
55
Han, Heesup
54
Hollebeek, Linda D.
50
Palmatier, Robert W.
40
Gil Saura, Irene
37
Mattila, Anna S.
37
Homburg, Christian
33
Smith, Alan D.
33
Thaichon, Park
32
Van den Poel, Dirk
32
Mittal, Vikas
30
Prentice, Catherine
30
Svensson, Göran
30
Loureiro, Sandra Maria Correia
29
Sheth, Jagdish N.
28
Grewal, Dhruv
27
Neslin, Scott A.
27
Grönroos, Christian
26
Quach, Sara
26
Agnihotri, Raj
25
Aksoy, Lerzan
25
Vrontis, Demetris
25
Heinonen, Kristina
24
Karjaluoto, Heikki
24
Klaus, Philipp
24
Rather, Raouf Ahmad
24
Ruyter, Ko de
24
Bang, Nguyen
23
Lemon, Katherine N.
23
Reinartz, Werner J.
23
Gustafsson, Anders
22
Sesé, F. Javier
21
Wieseke, Jan
21
Wong, IpKin Anthony
21
Balaji, M. S.
20
Brodie, Roderick J.
20
Conduit, Jodie
20
Edvardsson, Bo
20
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International journal of hospitality management
9
Journal of travel and tourism marketing
9
International journal of contemporary hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
The service industries journal
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
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ECONIS (ZBW)
24
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1
Attributes of medical tourism destination brands : case study of the Korean medical tourism market
Yu, Jongsik
;
Seo, Jungwoon
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
38
(
2021
)
1
,
pp. 107-121
Persistent link: https://www.econbiz.de/10012440375
Saved in:
2
Customers' relationships leading to brand tribalism and tribe behavioral intentions
Jeong, Ji Youn
;
Hwang, Jinsoo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
88
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012293866
Saved in:
3
Understanding the dimensions of customer relationships in the hotel and restaurant industries
Hyun, Sunghyup Sean
;
Perdue, Richard R.
- In:
International journal of hospitality management
64
(
2017
),
pp. 73-84
Persistent link: https://www.econbiz.de/10011731687
Saved in:
4
Perceived hygiene attributes in the hotel industry: customer retention amid the COVID-19 crisis
Yu, Jongsik
;
Seo, Jungwoon
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435868
Saved in:
5
Nature based solutions and customer retention strategy : eliciting customer well-being experiences and self-rated mental health
Han, Heesup
;
Yu, Jongsik
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241471
Saved in:
6
Image congruity as a tool for traveler retention : a comparative analysis on South Korean full-service and low-cost airlines
Han, Heesup
;
Koo, Bonhak
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 347-360
Persistent link: https://www.econbiz.de/10012289336
Saved in:
7
The effects of perceived destination ability and destination brand love on tourists’ loyalty to post-disaster tourism destinations : the case of Korean tourists to Japan
Lee, Kwang-Ho
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
33
(
2016
)
4/6
,
pp. 613-627
Persistent link: https://www.econbiz.de/10011517191
Saved in:
8
Relationships between brand experiences, personality traits, prestige, relationship quality, and loyalty : an empirical analysis of coffeehouse brands
Choi, Young Gin
;
Ok, Chihyung
;
Hyun, Sunghyup Sean
- In:
International journal of contemporary hospitality management
29
(
2017
)
4
,
pp. 1185-1202
Persistent link: https://www.econbiz.de/10011708009
Saved in:
9
Effects of stability and controllability attribution on service recovery evaluation in the context of the airline industry
Nikbin, Davoud
;
Marimuthu, Malliga
;
Hyun, Sunghyup Sean
; …
- In:
Journal of travel and tourism marketing
31
(
2014
)
7/8
,
pp. 817-834
Persistent link: https://www.econbiz.de/10010469250
Saved in:
10
Role of motivations for luxury cruise traveling, satisfaction, and involvement in building traveler loyalty
Han, Heesup
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
70
(
2018
),
pp. 75-84
Persistent link: https://www.econbiz.de/10011825969
Saved in:
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