Lobato-Calleros, Maria Odette; Fabila Rodriguez, Karla; … - In: Business Process Management Journal 22 (2016) 5, pp. 1009-1020
Purpose – The trend toward the indiscriminate use of natural resources and social decay has widened the gap between social classes, rich and poor, leaving the poorest unprotected. This situation, with the current financial crisis has also led to the creation of social organizations by the...