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~person:"Aziz, R. Abd El"
~person:"Narteh, Bedman"
~subject:"Bank"
~subject:"trust"
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Search: subject:"Beziehungsmarketing"
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Bank
trust
Beziehungsmarketing
15
Relationship marketing
14
Ghana
11
Consumer behaviour
7
Konsumentenverhalten
7
Customer satisfaction
6
Kundenzufriedenheit
6
Personal banking
5
Privatkundengeschäft
5
Dienstleistungsqualität
4
Service quality
4
Mobile communications
3
Mobilkommunikation
3
satisfaction
3
2003-2006
2
Bankgeschäft
2
Banking services
2
Befragung
2
Confidence
2
E-commerce
2
Electronic Banking
2
Electronic Commerce
2
Electronic banking
2
Electronic money
2
Elektronisches Geld
2
Emotion
2
Employee retention
2
Lieferantenmanagement
2
Mitarbeiterbindung
2
Supplier relationship management
2
Unternehmenskultur
2
Vertrauen
2
customer loyalty
2
Ägypten
2
3G mobile data service
1
Acquisition
1
Bank marketing
1
Bankenreform
1
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10
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English
11
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Aziz, R. Abd El
Narteh, Bedman
Svensson, Göran
9
Oehler, Andreas
7
Pérez, Andrea
7
Rodríguez del Bosque, Ignacio A.
7
Degryse, Hans
5
Durkin, Mark
5
Ongena, Steven
5
Siddiqui, Danish Ahmed
5
Al-Hawary, Sulieman Ibraheem Shelash
4
Albadvi, Amir
4
Mostert, Pierre
4
Raitani, Sonika
4
Roberts-Lombard, Mornay
4
Vyas, Vishal
4
Abdolvand, Neda
3
Berkel, Ingrid
3
Billström, Anders
3
Brun, Isabelle
3
Chen, Xianglin
3
Eriksson, Kent
3
Hagen, Jan U.
3
Jacob, Jayanth
3
Lee, Choong-Ki
3
Mysen, Tore
3
Nimako, Simon Gyasi
3
Osman, Zahir
3
Paul, Thomas John
3
Pfersich, Kai
3
Puri, Manju
3
Ricard, Line
3
Rindell, Anne
3
Rocholl, Jörg
3
Ronzal, Wolfgang
3
Scheller, Jörn
3
Wickramasinghe, Ananda
3
Yeboah-Asiamah, Eric
3
Aarma, August
2
Abu-Shanab, Emad
2
Al-Hawari, Mohd Ahmad
2
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International journal of electronic customer relationship management : IJECRM
2
African journal of economic and management studies : AJEMS
1
International journal of business and systems research : IJBSR
1
International journal of emerging markets
1
Journal of African business
1
Journal of financial services marketing
1
Journal of financial services marketing : JFSM
1
Services marketing quarterly
1
The journal of retail marketing management research : JRMMR
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
10
OLC EcoSci
1
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1
Banking sector reforms and customer switching intentions : evidence from the Ghanaian banking industry
Senanu, Bright
;
Narteh, Bedman
- In:
Journal of financial services marketing
28
(
2023
)
1
,
pp. 15-29
Persistent link: https://www.econbiz.de/10014251393
Saved in:
2
Analysis of young banked and unbanked customers' usage, satisfaction, trust and loyalty for mobile money services in Ghana
Narteh, Bedman
;
Yeboah-Asiamah, Eric
;
Mackin, Eric Ato
- In:
International journal of business and systems research …
16
(
2022
)
1
,
pp. 40-64
Persistent link: https://www.econbiz.de/10012798198
Saved in:
3
Factors influencing consumer loyalty towards 3G mobile data service providers : evidence from Ghana
Ofori, Kwame Simpe
;
Boakye, Kwabena G.
;
Narteh, Bedman
- In:
Total quality management & business excellence : an …
29
(
2018
)
5
,
pp. 580-598
Persistent link: https://www.econbiz.de/10011854104
Saved in:
4
Preventing customer churn in the mobile telecommunication industry : is mobile money usage the missing link?
Yeboah-Asiamah, Eric
;
Narteh, Bedman
;
Mahmoud, Mahmoud …
- In:
Journal of African business
19
(
2018
)
2
,
pp. 174-194
Persistent link: https://www.econbiz.de/10011930384
Saved in:
5
Service fairness and customer behavioural intention : evidence from the Ghanaian banking industry
Narteh, Bedman
- In:
African journal of economic and management studies : AJEMS
7
(
2016
)
1
,
pp. 90-108
Persistent link: https://www.econbiz.de/10011560499
Saved in:
6
Online relationship marketing and affective customer commitment : the mediating role of trust
Boateng, Sheena Lovia
;
Narteh, Bedman
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
2
,
pp. 127-140
Persistent link: https://www.econbiz.de/10011537496
Saved in:
7
Does internal marketing influence employee loyalty? : evidence from the Ghanaian banking industry
Narteh, Bedman
;
Odoom, Raphael
- In:
Services marketing quarterly
36
(
2015
)
2
,
pp. 112-135
Persistent link: https://www.econbiz.de/10011290001
Saved in:
8
Key determinant factors for retail bank switching in Ghana
Narteh, Bedman
- In:
International journal of emerging markets
8
(
2013
)
4
,
pp. 409-427
Persistent link: https://www.econbiz.de/10010364232
Saved in:
9
Determining the main dimensions that affect e-customer relationship management readiness in the Egyptian banking industry
Essawi, N. El
;
Aziz, R. Abd El
- In:
International journal of electronic customer …
6
(
2012
)
3/4
,
pp. 217-234
Persistent link: https://www.econbiz.de/10009783501
Saved in:
10
Determining the main dimensions that affect e-customer relationship management readiness in the Egyptian banking industry
Essawi, N. El
;
Aziz, R. Abd El
- In:
International journal of electronic customer …
6
(
2012
)
3/4
,
pp. 217-234
Persistent link: https://www.econbiz.de/10010184747
Saved in:
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