//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Bilgihan, Anil"
~subject:"Beziehungsmarketing"
~subject:"Income"
~subject:"Kundenzufriedenheit"
~subject:"Sozialer Indikator"
~subject:"Youth"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Satisfaction"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Income
Kundenzufriedenheit
Sozialer Indikator
Youth
Customer satisfaction
20
Consumer behaviour
16
Konsumentenverhalten
16
Dienstleistungsqualität
12
Relationship marketing
12
Service quality
12
Confidence
5
Viral marketing
5
Virales Marketing
5
Vertrauen
4
Brand image
3
Customer loyalty
3
Data Mining
3
Data mining
3
Emotion
3
Hotel industry
3
Hotellerie
3
Markenimage
3
Mobile communications
3
Mobilkommunikation
3
Online retailing
3
Online-Handel
3
Satisfaction
3
Website
3
Airport
2
Arbeitszufriedenheit
2
Brand management
2
Customer engagement
2
Customer integration
2
Flughafen
2
Gastgewerbe
2
Gastronomie
2
Hospitality industry
2
Internet marketing
2
Job satisfaction
2
Kundenintegration
2
Markenführung
2
Online-Marketing
2
more ...
less ...
Online availability
All
Undetermined
14
Type of publication
All
Article
20
Type of publication (narrower categories)
All
Article in journal
20
Aufsatz in Zeitschrift
20
Language
All
English
20
Author
All
Bilgihan, Anil
Han, Heesup
68
Homburg, Christian
48
Mattila, Anna S.
37
Clark, Andrew E.
36
Svensson, Göran
35
Mittal, Vikas
30
Aksoy, Lerzan
28
Oswald, Andrew J.
28
Usman, Osly
28
Wong, IpKin Anthony
28
Blanchflower, David G.
27
Prentice, Catherine
27
Ringle, Christian M.
26
Gil Saura, Irene
25
Wolfers, Justin
25
Prayag, Girish
24
Prybutok, Victor R.
24
Stevenson, Betsey
24
Hyun, Sunghyup Sean
23
Söderlund, Magnus
23
Keiningham, Timothy
22
Jang, Soocheong
21
Huber, Frank
20
Lee, Choong-Ki
20
Shahin, Arash
20
Sharma, Piyush
20
Sirgy, M. Joseph
20
Evanschitzky, Heiner
19
Bauer, Hans H.
18
Fleurbaey, Marc
18
Gustafsson, Anders
18
Loureiro, Sandra Maria Correia
18
Stock-Homburg, Ruth
18
Balaji, M. S.
17
Bruhn, Manfred
17
Decancq, Koen
17
Matzler, Kurt
17
Roschk, Holger
17
Sacks, Daniel W.
17
more ...
less ...
Published in...
All
International journal of hospitality management
3
Journal of hospitality marketing & management
3
Journal of retailing and consumer services
3
International journal of contemporary hospitality management
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of consumer studies
1
International journal of quality and service sciences
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Technological forecasting & social change : an international journal
1
The international review of retail, distribution and consumer research
1
The journal of product & brand management
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
Tourism review : the official journal of the AIEST
1
more ...
less ...
Source
All
ECONIS (ZBW)
20
Showing
1
-
10
of
20
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Satisfaction
and positive emotions : a comparison of the influence of hotel guests' beliefs and attitudes on their
satisfaction
and emotions
Sukhu, Anupama
;
Choi, Hyeyoon
;
Bujisic, Milos
; …
- In:
International journal of hospitality management
77
(
2019
),
pp. 51-63
Persistent link: https://www.econbiz.de/10011988431
Saved in:
2
The determinants of retail customers' purchase intent
Menidjel, Choukri
;
Bilgihan, Anil
- In:
International journal of consumer studies
46
(
2022
)
6
,
pp. 2503-2520
Persistent link: https://www.econbiz.de/10013412526
Saved in:
3
Exploring the impact of personality traits on perceived relationship investment, relationship quality, and loyalty in the retail industry
Menidjel, Choukri
;
Bilgihan, Anil
;
Benhabib, Abderrezzak
- In:
The international review of retail, distribution and …
31
(
2021
)
1
,
pp. 106-129
Persistent link: https://www.econbiz.de/10012425335
Saved in:
4
Subscribed content relationship between guest experience, personality characteristics, and
satisfaction
: moderating effect of extraversion and openness to experience
Bujisic, Milos
;
Bilgihan, Anil
;
Smith, Scott
- In:
Tourism analysis : an interdisciplinary tourism & …
20
(
2015
)
1
,
pp. 25-38
Persistent link: https://www.econbiz.de/10010516613
Saved in:
5
Customer engagement research in hospitality and tourism : a systematic review
Chen, Shuping
;
Han, Xiaoyun
;
Bilgihan, Anil
;
Okumus, Fevzi
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 871-904
Persistent link: https://www.econbiz.de/10012649557
Saved in:
6
Examining the moderating role of personality traits in the relationship between brand trust and brand loyalty
Menidjel, Choukri
;
Benhabib, Abderrezzak
;
Bilgihan, Anil
- In:
The journal of product & brand management
26
(
2017
)
6
,
pp. 631-649
Persistent link: https://www.econbiz.de/10011801141
Saved in:
7
The impact of traveler-focused airport technology on traveler
satisfaction
Bogicevic, Vanja
;
Bujisic, Milos
;
Bilgihan, Anil
;
Yang, Wan
- In:
Technological forecasting & social change : an …
123
(
2017
),
pp. 351-361
Persistent link: https://www.econbiz.de/10011898199
Saved in:
8
Understanding satisfied and dissatisfied hotel customers : text mining of online hotel reviews
Berezina, Katerina
;
Bilgihan, Anil
;
Cobanoglu, Cihan
; …
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 1-24
Persistent link: https://www.econbiz.de/10011453950
Saved in:
9
The role of trust in creating positive word of mouth and behavioral intentions : the case of online social networks
Barreda, Albert A.
;
Bilgihan, Anil
;
Kageyama, Yoshimasa
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
1
,
pp. 16-36
Persistent link: https://www.econbiz.de/10011289292
Saved in:
10
Not all smiles are created equal : investigating the effects of display authenticity and service relationship on customer tipping behavior
Bujisic, Milos
;
Wu, Luorong
;
Mattila, Anna
;
Bilgihan, Anil
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 293-306
Persistent link: https://www.econbiz.de/10010250181
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->