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~person:"Bilgihan, Anil"
~subject:"Kundenzufriedenheit"
~subject:"Sozialer Indikator"
~subject:"Work motivation"
~subject:"satisfaction"
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Kundenzufriedenheit
Sozialer Indikator
Work motivation
satisfaction
Customer satisfaction
20
Consumer behaviour
16
Konsumentenverhalten
16
Beziehungsmarketing
12
Dienstleistungsqualität
12
Relationship marketing
12
Service quality
12
Confidence
5
Viral marketing
5
Virales Marketing
5
Vertrauen
4
Brand image
3
Customer loyalty
3
Data Mining
3
Data mining
3
Emotion
3
Hotel industry
3
Hotellerie
3
Markenimage
3
Mobile communications
3
Mobilkommunikation
3
Online retailing
3
Online-Handel
3
Satisfaction
3
Website
3
Airport
2
Arbeitszufriedenheit
2
Brand management
2
Customer engagement
2
Customer integration
2
Flughafen
2
Gastgewerbe
2
Gastronomie
2
Hospitality industry
2
Internet marketing
2
Job satisfaction
2
Kundenintegration
2
Markenführung
2
Online-Marketing
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Bilgihan, Anil
Han, Heesup
68
Homburg, Christian
41
Mattila, Anna S.
37
Svensson, Göran
35
Clark, Andrew E.
32
Usman, Osly
32
Karatepe, Osman M.
31
Mittal, Vikas
30
Wong, IpKin Anthony
28
Aksoy, Lerzan
27
Gil Saura, Irene
27
Prentice, Catherine
26
Ringle, Christian M.
26
Prayag, Girish
24
Prybutok, Victor R.
24
Söderlund, Magnus
24
Bakker, Arnold B.
23
Hyun, Sunghyup Sean
23
Jang, Soocheong
21
Keiningham, Timothy
21
Sharma, Piyush
21
Loureiro, Sandra Maria Correia
20
Shahin, Arash
20
Evanschitzky, Heiner
19
Lee, Choong-Ki
19
Sirgy, M. Joseph
19
Huber, Frank
18
Balaji, M. S.
17
Blanchflower, David G.
17
Bryson, Alex
17
Gustafsson, Anders
17
Oswald, Andrew J.
17
Roschk, Holger
17
Steffen, Frank
17
Su, LuJun
17
Wieseke, Jan
17
Amin, Muslim
16
Barnes, Donald C.
16
Fleurbaey, Marc
16
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International journal of hospitality management
3
Journal of hospitality marketing & management
3
Journal of retailing and consumer services
3
International journal of contemporary hospitality management
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of consumer studies
1
International journal of quality and service sciences
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Technological forecasting & social change : an international journal
1
The international review of retail, distribution and consumer research
1
The journal of product & brand management
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
Tourism review : the official journal of the AIEST
1
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ECONIS (ZBW)
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1
Satisfaction
and positive emotions : a comparison of the influence of hotel guests' beliefs and attitudes on their
satisfaction
and emotions
Sukhu, Anupama
;
Choi, Hyeyoon
;
Bujisic, Milos
; …
- In:
International journal of hospitality management
77
(
2019
),
pp. 51-63
Persistent link: https://www.econbiz.de/10011988431
Saved in:
2
The determinants of retail customers' purchase intent
Menidjel, Choukri
;
Bilgihan, Anil
- In:
International journal of consumer studies
46
(
2022
)
6
,
pp. 2503-2520
Persistent link: https://www.econbiz.de/10013412526
Saved in:
3
Exploring the impact of personality traits on perceived relationship investment, relationship quality, and loyalty in the retail industry
Menidjel, Choukri
;
Bilgihan, Anil
;
Benhabib, Abderrezzak
- In:
The international review of retail, distribution and …
31
(
2021
)
1
,
pp. 106-129
Persistent link: https://www.econbiz.de/10012425335
Saved in:
4
Subscribed content relationship between guest experience, personality characteristics, and
satisfaction
: moderating effect of extraversion and openness to experience
Bujisic, Milos
;
Bilgihan, Anil
;
Smith, Scott
- In:
Tourism analysis : an interdisciplinary tourism & …
20
(
2015
)
1
,
pp. 25-38
Persistent link: https://www.econbiz.de/10010516613
Saved in:
5
Customer engagement research in hospitality and tourism : a systematic review
Chen, Shuping
;
Han, Xiaoyun
;
Bilgihan, Anil
;
Okumus, Fevzi
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 871-904
Persistent link: https://www.econbiz.de/10012649557
Saved in:
6
Examining the moderating role of personality traits in the relationship between brand trust and brand loyalty
Menidjel, Choukri
;
Benhabib, Abderrezzak
;
Bilgihan, Anil
- In:
The journal of product & brand management
26
(
2017
)
6
,
pp. 631-649
Persistent link: https://www.econbiz.de/10011801141
Saved in:
7
The impact of traveler-focused airport technology on traveler
satisfaction
Bogicevic, Vanja
;
Bujisic, Milos
;
Bilgihan, Anil
;
Yang, Wan
- In:
Technological forecasting & social change : an …
123
(
2017
),
pp. 351-361
Persistent link: https://www.econbiz.de/10011898199
Saved in:
8
Understanding satisfied and dissatisfied hotel customers : text mining of online hotel reviews
Berezina, Katerina
;
Bilgihan, Anil
;
Cobanoglu, Cihan
; …
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 1-24
Persistent link: https://www.econbiz.de/10011453950
Saved in:
9
The role of trust in creating positive word of mouth and behavioral intentions : the case of online social networks
Barreda, Albert A.
;
Bilgihan, Anil
;
Kageyama, Yoshimasa
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
1
,
pp. 16-36
Persistent link: https://www.econbiz.de/10011289292
Saved in:
10
Not all smiles are created equal : investigating the effects of display authenticity and service relationship on customer tipping behavior
Bujisic, Milos
;
Wu, Luorong
;
Mattila, Anna
;
Bilgihan, Anil
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 293-306
Persistent link: https://www.econbiz.de/10010250181
Saved in:
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