//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Dolen, Willemijn M. van"
~person:"Liang, Sai"
~subject:"Complaint management"
~subject:"Online retailing"
~subject:"Online-Marketing"
~type_genre:"Article in journal"
~type_genre:"Festschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Medien"
Narrow search
Delete all filters
| 7 applied filters
Year of publication
From:
To:
Subject
All
Complaint management
Online retailing
Online-Marketing
Social Web
19
Social web
19
Consumer behaviour
12
Konsumentenverhalten
12
Internet marketing
9
Online-Handel
8
Viral marketing
8
Virales Marketing
8
Customer satisfaction
4
Hotel industry
4
Hotellerie
4
Kundenzufriedenheit
4
Online reviews
4
Beziehungsmarketing
3
Corporate reputation
3
E-commerce
3
Electronic Commerce
3
Emotion
3
Firmenimage
3
Internet
3
Relationship marketing
3
Beschwerdemanagement
2
Brand image
2
Customer integration
2
Ernährungsindustrie
2
Food industry
2
Gastronomie
2
Kundenintegration
2
Markenimage
2
Media coverage
2
Mediale Berichterstattung
2
Reputation
2
Restaurant industry
2
Tourism industry
2
Tourismuswirtschaft
2
Web 2.0 technologies
2
Web 2.0-Technologien
2
more ...
less ...
Online availability
All
Undetermined
12
Type of publication
All
Article
15
Type of publication (narrower categories)
All
Article in journal
Festschrift
Aufsatz in Zeitschrift
15
Arbeitspapier
2
Graue Literatur
2
Non-commercial literature
2
Working Paper
2
Language
All
English
15
Author
All
Dolen, Willemijn M. van
Liang, Sai
Law, Chun Hung Roberts
18
Dwivedi, Yogesh Kumar
16
Filieri, Raffaele
14
Rita, Paulo
13
Hajli, Nick
12
Harrigan, Paul
12
Loureiro, Sandra Maria Correia
12
Bigné Alcañiz, J. Enrique
10
Hollebeek, Linda D.
10
Kumar, Vikas
10
Schweidel, David A.
9
Ye, Qiang
9
Akram, Umair
8
Fogel, Joshua
8
Hudders, Liselot
8
Karjaluoto, Heikki
8
Ko, Eunju
8
Schivinski, Bruno
8
Tan, Yong
8
Thaichon, Park
8
Vrontis, Demetris
8
Bilgihan, Anil
7
Grewal, Dhruv
7
Hazari, Sunil
7
Hennig-Thurau, Thorsten
7
Hong, Yili
7
Kian Yeik Koay
7
Kim, Woo Gon
7
Michaelidou, Nina
7
Moro, Sérgio
7
Okumus, Fevzi
7
Phua, Joe
7
Pitt, Leyland F.
7
Rahman, Zillur
7
Rana, Nripendra P.
7
Skiera, Bernd
7
Smith, Katherine Taken
7
Soutar, Geoffrey N.
7
Stephen, Andrew T.
7
more ...
less ...
Published in...
All
International journal of hospitality management
4
International journal of contemporary hospitality management
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of electronic commerce : IJEC
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
Journal of business ethics : JOBE
1
Journal of destination marketing & management
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Psychology & marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
15
Showing
1
-
10
of
15
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The power of internet exposure : influence of online news coverage on restaurant survival
Li, Hui
;
Chen, Qian-Xia
;
Liang, Sai
;
Yang, Jing-Jing
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1399-1422
Persistent link: https://www.econbiz.de/10013164614
Saved in:
2
Power of sentiment expressions on peer-to-peer rental platforms : a mixed-method approach
Zhang, Xi
;
Wei, Xin
;
Zhang, Te
;
Liang, Sai
;
Ma, Yao
; …
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
2
,
pp. 428-446
Persistent link: https://www.econbiz.de/10014582247
Saved in:
3
Power of apologetic responses in online travel community
Guo, Xiaoshu
;
Ye, Qiang
;
Law, Chun Hung Roberts
;
Liang, Sai
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
Saved in:
4
Simplicity is not key : understanding firm-generated social media images and consumer liking
Overgoor, Gijs
;
Rand, William
;
Dolen, Willemijn M. van
; …
- In:
International journal of research in marketing : IJRM ; …
39
(
2022
)
3
,
pp. 639-655
Persistent link: https://www.econbiz.de/10013399580
Saved in:
5
Motivation behind review provision in online travel communities : do hometowner contributions matter?
Liang, Sai
;
Ye, Qiang
;
Zhang, Xiaoxia
;
Law, Chun Hung …
- In:
International journal of contemporary hospitality management
34
(
2022
)
5
,
pp. 1692-1716
Persistent link: https://www.econbiz.de/10013412087
Saved in:
6
How do you feel about crowding at destinations? : an exploration based on user-generated content
Liang, Sai
;
Li, Chunxiao
;
Li, Hui
;
Cheng, Hongbo
- In:
Journal of destination marketing & management
20
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012588628
Saved in:
7
What you feel, is what you like influence of message appeals on customer engagement on instagram
Rietveld, Robert
;
Dolen, Willemijn M. van
;
Mazloom, Masoud
- In:
Journal of interactive marketing : a quarterly …
49
(
2020
),
pp. 20-53
Persistent link: https://www.econbiz.de/10012288818
Saved in:
8
Power of profile name in online sharing
Liu, Xianwei
;
Liu, Jianwei
;
Law, Chun Hung Roberts
; …
- In:
International journal of hospitality management
81
(
2019
),
pp. 30-33
Persistent link: https://www.econbiz.de/10012128312
Saved in:
9
Booking now or later : do online peer reviews matter?
Zhang, Zili
;
Liang, Sai
;
Li, Hengyun
;
Zhang, Ziqiong
- In:
International journal of hospitality management
77
(
2019
),
pp. 147-158
Persistent link: https://www.econbiz.de/10011988490
Saved in:
10
How do domestic and international high-end hotel brands receive and manage customer feedback?
Schuckert, Markus
;
Liang, Sai
;
Law, Chun Hung Roberts
; …
- In:
International journal of hospitality management
77
(
2019
),
pp. 528-537
Persistent link: https://www.econbiz.de/10011988936
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->