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~person:"Georgi, Dominik"
~person:"Mattila, Anna S."
~person:"Sheth, Jagdish N."
~source:"econis"
~subject:"Supplier relationship management"
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Search: subject:"relationship marketing"
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| 5 applied filters
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Supplier relationship management
Beziehungsmarketing
95
Relationship marketing
95
Consumer behaviour
36
Konsumentenverhalten
36
Customer satisfaction
25
Dienstleistungsqualität
25
Kundenzufriedenheit
25
Service quality
25
Beschwerdemanagement
12
Complaint management
12
Lieferantenmanagement
11
Marketing theory
11
Marketingtheorie
11
Customer value
8
Kundenbindungsprogramm
8
Kundenwert
8
Loyalty program
8
Customer service
7
Kundenservice
7
Theorie
7
Theory
7
Corporate Social Responsibility
6
Corporate social responsibility
6
Marketing management
6
Marketingmanagement
6
Deutschland
5
Einzelhandel
5
Gastronomie
5
Germany
5
Kundenmanagement
5
Marketing
5
Restaurant industry
5
Retail trade
5
USA
5
United States
5
Bank marketing
4
Bankmarketing
4
Online retailing
4
Online-Handel
4
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Undetermined
5
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Article
7
Book / Working Paper
4
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Article in journal
5
Aufsatz in Zeitschrift
5
Aufsatz im Buch
2
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2
Book section
2
Collection of articles of several authors
1
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1
Hochschulschrift
1
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1
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1
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English
9
German
2
Author
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Georgi, Dominik
Mattila, Anna S.
Sheth, Jagdish N.
Svensson, Göran
22
Bruhn, Manfred
16
Homburg, Christian
16
Ahlert, Dieter
11
Kleinaltenkamp, Michael
11
Naudé, Peter
10
Mostert, Pierre
9
Eggert, Andreas
8
Ivens, Björn Sven
8
La Rocca, Antonella
8
Mysen, Tore
8
Scheer, Lisa K.
8
Stock-Homburg, Ruth
8
Casidy, Riza
7
Friend, Scott B.
7
Gil Saura, Irene
7
Grönroos, Christian
7
Helmke, Stefan
7
Keränen, Joona
7
Palmatier, Robert W.
7
Aykol, Bilge
6
Folse, Judith Anne Garretson
6
Henneberg, Stephan
6
Hennig-Thurau, Thorsten
6
Jacob, Frank
6
Mangus, Stephanie M.
6
Mpinganjira, Mercy
6
Nyadzayo, Munyaradzi W.
6
Paulssen, Marcel
6
Reinartz, Werner J.
6
Snehota, Ivan
6
Swoboda, Bernhard
6
Thaichon, Park
6
Ulaga, Wolfgang
6
Wang, Yonggui
6
Andersen, Poul Houman
5
Edvardsson, Bo
5
Gligor, David M.
5
Guo, Chiquan
5
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Published in...
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Basler Schriften zum Marketing
1
Handbook of global supply chain management
1
Interaktionen im Dienstleistungsbereich
1
Journal of business research : JBR
1
Journal of retailing
1
Journal of the Academy of Marketing Science
1
Legends in marketing
1
The journal of product & brand management
1
The journal of services marketing
1
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Source
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ECONIS (ZBW)
Showing
1
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10
of
11
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date (oldest first)
1
Does crowdsourcing necessarily lead to brand engagement? : the role of crowdsourcing cues and relationship norms on customer-brand relationships
Herter, Márcia Maurer
;
Shuqair, Saleh
;
Pinto, Diego Costa
- In:
The journal of product & brand management
32
(
2023
)
7
,
pp. 988-1004
Persistent link: https://www.econbiz.de/10014334390
Saved in:
2
Can customer relationships backfire? : how relationship norms shape moral obligation in cancelation behavior
Shuqair, Saleh
;
Pinto, Diego Costa
;
Cruz-Jesus, Frederico
; …
- In:
Journal of business research : JBR
151
(
2022
),
pp. 463-472
Persistent link: https://www.econbiz.de/10013459867
Saved in:
3
Revitalizing
relationship
marketing
Sheth, Jagdish N.
- In:
The journal of services marketing
31
(
2017
)
1
,
pp. 6-10
Persistent link: https://www.econbiz.de/10011615581
Saved in:
4
Does
relationship
marketing
matter in online retailing? : a meta-analytic approach
Verma, Varsha
;
Sharma, Dheeraj
;
Sheth, Jagdish N.
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
2
,
pp. 206-217
Persistent link: https://www.econbiz.de/10011453218
Saved in:
5
How does corporate social responsibility affect consumer response to service failure in buyer-seller relationships?
Bolton, Lisa E.
;
Mattila, Anna S.
- In:
Journal of retailing
91
(
2015
)
1
,
pp. 140-153
Persistent link: https://www.econbiz.de/10010500739
Saved in:
6
The price-quality-value relationship
Monroe, Kent B.
-
2011
Persistent link: https://www.econbiz.de/10009238856
Saved in:
7
Relationship management
Sheth, Jagdish N.
;
Sharma, Arun
- In:
Handbook of global supply chain management
,
(pp. 361-371)
.
2007
Persistent link: https://www.econbiz.de/10003393961
Saved in:
8
Einfluss der normativen Erwartungen auf die Transaktionsqualität - Bedeutung der Beziehungsqualität
Georgi, Dominik
- In:
Interaktionen im Dienstleistungsbereich
,
(pp. 91-113)
.
2001
Persistent link: https://www.econbiz.de/10001555420
Saved in:
9
Entwicklung von Kundenbeziehungen : theoretische und empirische Analysen unter dynamischen Aspekten
Georgi, Dominik
-
2000
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001487694
Saved in:
10
Handbook of
relationship
marketing
Sheth, Jagdish N.
(
ed.
)
-
2000
Persistent link: https://www.econbiz.de/10001421986
Saved in:
1
2
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