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~person:"Han, Heesup"
~subject:"Brand"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject:"Customer relationship management"
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Beziehungsmarketing
52
Relationship marketing
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Consumer behaviour
39
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39
Customer satisfaction
32
Kundenzufriedenheit
32
Dienstleistungsqualität
18
Service quality
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Hotel industry
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Aufsatz in Zeitschrift
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Han, Heesup
Fetscherin, Marc
12
Loureiro, Sandra Maria Correia
10
Japutra, Arnold
8
Guzman, Francisco
7
Khan, Imran
7
Veloutsou, Cleopatra
7
Augusto, Mário Gomes
6
Dawes, John
6
Johnson, Lester W.
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6
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4
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4
Brandão, Amélia Maria Pinto da Cunha
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Chrysochou, Polymeros
4
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4
Huang, Chao-Chin
4
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Kim, Jinkyung Jenny
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Krystallis, Athanasios
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Sarkar, Juhi Gahlot
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Shuv-Ami, Avichai
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Teck Ming Tan
4
Torres, Ivonne M.
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International journal of contemporary hospitality management
2
International journal of hospitality management
2
Journal of retailing and consumer services
1
Journal of vacation marketing
1
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ECONIS (ZBW)
6
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1
Building value co-creation with social media marketing, brand trust, and brand loyalty
Sohaib, Muhammad
;
Han, Heesup
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364678
Saved in:
2
The psychology of vacationers' hotel brand choice in a post-pandemic world
Kim, Jinkyung Jenny
;
Lee, Myong Jae
;
Han, Heesup
- In:
Journal of vacation marketing
29
(
2023
)
2
,
pp. 206-221
Persistent link: https://www.econbiz.de/10014246967
Saved in:
3
Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Kim, Jinkyung Jenny
;
Lee, Jin-soo
;
Han, Heesup
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 657-681
Persistent link: https://www.econbiz.de/10013546072
Saved in:
4
Food delivery application quality in customer brand loyalty formation : identifying its antecedent and outcomes
Lee, Soyeun Olivia
;
Han, Heesup
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227210
Saved in:
5
Drivers of brand loyalty in the chain coffee shop industry
Han, Heesup
;
Nguyen, Hong Ngoc
;
Song, Hak-jun
;
Chua, Bee-Lia
- In:
International journal of hospitality management
72
(
2018
),
pp. 86-97
Persistent link: https://www.econbiz.de/10011872763
Saved in:
6
A strategy for the development of the private country club : focusing on brand prestige
Hwang, Jinsoo
;
Han, Heesup
;
Choo, Seung-woo
- In:
International journal of contemporary hospitality management
27
(
2015
)
8
,
pp. 1927-1948
Persistent link: https://www.econbiz.de/10011447609
Saved in:
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