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~person:"Han, Heesup"
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Consumer behaviour
74
Konsumentenverhalten
73
Customer satisfaction
68
Kundenzufriedenheit
67
Beziehungsmarketing
54
Relationship marketing
54
Dienstleistungsqualität
37
Service quality
37
Hotel industry
33
Hotellerie
33
Holiday behaviour
17
Urlaubsverhalten
17
Emotion
15
Brand image
14
Brand management
14
Markenführung
14
Markenimage
14
Gastronomie
13
Restaurant industry
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USA
12
Satisfaction
11
Tourism
11
Tourismus
11
United States
11
Confidence
10
Vertrauen
10
Airline
9
Brand loyalty
9
Fluggesellschaft
9
Loyalty
8
Markentreue
8
satisfaction
8
Environmental management
7
Tourism marketing
7
Tourismusmarketing
7
Umweltmanagement
7
Brand
6
Coronavirus
6
Cruise
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research-article
3
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Han, Heesup
Homburg, Christian
165
Bruhn, Manfred
163
Kumar, V.
101
Bauer, Hans H.
90
Huber, Frank
84
Stauss, Bernd
76
Verhoef, Peter C.
74
Mattila, Anna S.
73
Herrmann, Andreas
70
Piller, Frank T.
67
Wiedmann, Klaus-Peter
61
Edvardsson, Bo
60
Gustafsson, Anders
60
Svensson, Göran
60
Hollebeek, Linda D.
58
Smith, Alan D.
58
Aksoy, Lerzan
53
Herstatt, Cornelius
53
Krafft, Manfred
53
Matzler, Kurt
53
Mittal, Vikas
53
Walsh, Gianfranco
53
Gil Saura, Irene
50
Hammerschmidt, Maik
50
Grönroos, Christian
48
Eggert, Andreas
46
Evanschitzky, Heiner
45
Hadwich, Karsten
45
Stock-Homburg, Ruth
45
Kleinaltenkamp, Michael
44
Loureiro, Sandra Maria Correia
44
Reichwald, Ralf
44
Levy, Daniel
43
Palmatier, Robert W.
43
Prentice, Catherine
43
Töpfer, Armin
43
Hippner, Hajo
40
Rahman, Zillur
39
Rajagopal
39
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International journal of hospitality management
28
Journal of travel and tourism marketing
28
International journal of contemporary hospitality management
8
Journal of hospitality marketing & management
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of vacation marketing
4
Tourism management : research, policies, practice
4
International Journal of Contemporary Hospitality Management
3
Journal of retailing and consumer services
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Tourism management perspectives : TMP
2
Corporate social responsibility and environmental management
1
Journal of Contemporary Issues in Business and Government
1
Tourism and hospitality research : the surrey quarterly review
1
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ECONIS (ZBW)
91
Other ZBW resources
3
BASE
2
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1
Investigation into the festival brand co-creation mechanism : extended application of the
customer
-based brand equity model
Chi, Xiaoting
;
Zhou, Heng
;
Cai, Gangwei
;
Han, Heesup
- In:
Journal of travel and tourism marketing
41
(
2024
)
3
,
pp. 377-395
Persistent link: https://www.econbiz.de/10014513650
Saved in:
2
A new tourism paradigm in the marketplace : armchair travel and destination experiences
Yu, Jongsik
;
Moon, Hyoungeun
;
Chua, Bee-Lia
;
Han, Heesup
- In:
Journal of vacation marketing
30
(
2024
)
1
,
pp. 58-71
Persistent link: https://www.econbiz.de/10014631886
Saved in:
3
Tangible and intangible hotel in-room amenities in shaping
customer
experience and the consequences in the with-corona era
Kim, Jinkyung Jenny
;
Lee, Jin-soo
;
Han, Heesup
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 657-681
Persistent link: https://www.econbiz.de/10013546072
Saved in:
4
Building value co-creation with social media marketing, brand trust, and brand loyalty
Sohaib, Muhammad
;
Han, Heesup
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364678
Saved in:
5
Moderating effect of government regulations on the determinants of
customer
loyalty for cellular service providers in Pakistan
Tariq, Beenish
;
Najam, Hammad
;
Nik Kamariah Nik Mat
; …
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10012286411
Saved in:
6
The psychology of vacationers' hotel brand choice in a post-pandemic world
Kim, Jinkyung Jenny
;
Lee, Myong Jae
;
Han, Heesup
- In:
Journal of vacation marketing
29
(
2023
)
2
,
pp. 206-221
Persistent link: https://www.econbiz.de/10014246967
Saved in:
7
Causal-predictive model of
customer
lifetime/influence value : mediating roles of memorable experiences and
customer
engagement in hotels and airlines
Noppadol Manosuthi
;
Lee, Jin-soo
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
5
,
pp. 461-477
Persistent link: https://www.econbiz.de/10012607328
Saved in:
8
Food delivery application quality in
customer
brand loyalty formation : identifying its antecedent and outcomes
Lee, Soyeun Olivia
;
Han, Heesup
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227210
Saved in:
9
Hotel privacy management and guest trust building : a relational signaling perspective
Moon, Hyoungeun
;
Yu, Jongsik
;
Chua, Bee-Lia
;
Han, Heesup
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185279
Saved in:
10
Hotel data privacy : strategies to reduce customers' emotional violations, privacy concerns, and switching intention
Yu, Jongsik
;
Moon, Hyoungeun
;
Chua, Bee-Lia
;
Han, Heesup
- In:
Journal of travel and tourism marketing
39
(
2022
)
2
,
pp. 215-227
Persistent link: https://www.econbiz.de/10013352876
Saved in:
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