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~person:"Khare, Arpita"
~person:"Malhotra, Naresh K."
~person:"Pepels, Werner"
~person:"Wiedmann, Klaus-Peter"
~subject:"B-to-B-Marketing"
~subject:"Relationship marketing"
~subject:"Theorie"
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Khare, Arpita
Malhotra, Naresh K.
Pepels, Werner
Wiedmann, Klaus-Peter
Bruhn, Manfred
172
Homburg, Christian
163
Meffert, Heribert
103
Kumar, V.
97
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94
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94
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82
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57
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Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation
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Fundamentals of marketing research ; Vol. 1
3
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Marketing : ZFP ; journal of research and management
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Effektives Customer Relationship Management : Instrumente, Einführungskonzepte, Organisation
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International journal of electronic marketing and retailing : IJEMR
2
Neuronale Netze im Marketing-Management : praxisorientierte Einführung in modernes Data-Mining
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1
International journal of Indian culture and business management
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International journal of electronic customer relationship management : IJECRM
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1
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Journal of economic psychology : research in economic psychology and behavioral economics
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1
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of retailing and consumer services
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ECONIS (ZBW)
176
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1
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176
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1
Customer relationship
marketing
: theoretical and managerial perspectives
Malhotra, Naresh K.
;
Agarwal, James
-
2021
Persistent link: https://www.econbiz.de/10012817819
Saved in:
2
The power of experiential
marketing
: exploring the causal relationships among multisensory
marketing
, brand experience, customer perceived value and brand strength
Wiedmann, Klaus-Peter
;
Labenz, Franziska
;
Haase, Janina
; …
- In:
The journal of brand management : an international journal
25
(
2018
)
2
,
pp. 101-118
Persistent link: https://www.econbiz.de/10011891057
Saved in:
3
Darstellung und Bedeutung des Kundenlebenszeitwerts im Business to Business-
Marketing
Pepels, Werner
- In:
Effektives Customer Relationship Management : …
,
(pp. 207-239)
.
2013
Persistent link: https://www.econbiz.de/10014546736
Saved in:
4
Long-term oriented
marketing
relationships and ethical conduct in outsourcing sector
Ndubisi, Nelson Oly
;
Malhotra, Naresh K.
;
Capel, Celine …
- In:
Psychology & marketing
33
(
2016
)
5
,
pp. 372-388
Persistent link: https://www.econbiz.de/10011485883
Saved in:
5
Multisensualität im Dienstleistungsmarketing : kurzfristiger Hype oder ein zukunftsweisendes Forschungsthema auch für den B2B-Sektor?
Wiedmann, Klaus-Peter
;
Hennigs, Nadine
;
Klarmann, Christiane
- In:
Management von Service Innovationen in …
,
(pp. 225-240)
.
2012
Persistent link: https://www.econbiz.de/10009514300
Saved in:
6
Marketing
management and policy
Malhotra, Naresh K.
-
2011
Persistent link: https://www.econbiz.de/10009299919
Saved in:
7
Marketing
-Mix-Akzente im B2B
Pepels, Werner
- In:
B2B-Handbuch Operations Management : Industriegüter …
,
(pp. 13-33)
.
2009
Persistent link: https://www.econbiz.de/10003822680
Saved in:
8
Health insurance policy renewal : an exploration of reputation, performance, and affect to understand customer inertia
Kautish, Pradeep
;
Khare, Arpita
;
Sharma, Rajesh
- In:
Journal of marketing analytics : JMA
10
(
2022
)
3
,
pp. 261-278
Persistent link: https://www.econbiz.de/10013390768
Saved in:
9
How to create successful customer experiences? : an empirical investigation of drivers and outcomes and the development of a practical-oriented measurement concept
Labenz, Franziska
-
2019
Persistent link: https://www.econbiz.de/10012019951
Saved in:
10
Verbesserung der wahrgenommenen Dienstleistungsqualität durch den Einsatz von Social Media im B2B-Sektor : aktuelle Ansätze und Fallbeispiele
Wiedmann, Klaus-Peter
;
Fritz, Sebastian
;
Langner, Sascha
- In:
Dienstleistungsmanagement und Social Media : …
,
(pp. 345-369)
.
2013
Persistent link: https://www.econbiz.de/10009756215
Saved in:
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