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~person:"Khare, Arpita"
~person:"Roggeveen, Anne L."
~subject:"Einzelhandel"
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Einzelhandel
Beziehungsmarketing
24
Relationship marketing
24
Consumer behaviour
17
Konsumentenverhalten
17
India
11
Indien
11
Retail trade
10
Customer experience
4
Dienstleistungsqualität
4
Service quality
4
Customer satisfaction
3
Kundenzufriedenheit
3
Cultural identity
2
Customer integration
2
E-commerce
2
Electronic Commerce
2
Internet marketing
2
Kulturelle Identität
2
Kundenintegration
2
Ladengestaltung
2
Lieferkette
2
Online-Marketing
2
Retail
2
Retailing
2
Store design
2
Supply chain
2
Age group
1
Allgemeinbildende Schule
1
Altersgruppe
1
Ambient
1
Atmospherics
1
Auslandsverlagerung
1
Beschwerdemanagement
1
Bibliometrics
1
Bibliometrie
1
Brand image
1
Brand management
1
Call centre
1
Callcenter
1
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English
10
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Khare, Arpita
Roggeveen, Anne L.
Gil Saura, Irene
15
Grewal, Dhruv
13
Schramm-Klein, Hanna
11
Das, Gopal
9
Bijmolt, Tammo H. A.
8
Bang, Nguyen
7
Chen, Jing
6
Frasquet Deltoro, Marta
6
Ieva, Marco
6
Kumar, V.
6
Lombart, Cindy
6
Neslin, Scott A.
6
Pantano, Eleonora
6
Rubio Benito, Natalia
6
Steinmann, Sascha
6
Berenguer Contrí, Gloria
5
Breugelmans, Els
5
Devaraj, K.
5
Hübner, Alexander
5
Louis, Didier
5
Molinillo, Sebastian
5
Riekhof, Hans-Christian
5
Ritschel, Falk
5
Ruiz-Molina, Maria-Eugenia
5
Ruiz-Molina, María-Eugenia
5
Sequeira, A. H.
5
Shenoy, Seema
5
Sheth, Jagdish N.
5
Soni, Pavleen
5
Wagner, Gerhard
5
Ziliani, Cristina
5
Al-Nabhani, Khalid
4
Bhardwaj, Renu
4
Chebat, Jean-Charles
4
Dabija, Dan-Cristian
4
Gao, Fei
4
Gustafsson, Anders
4
Jebarajakirthy, Charles
4
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Handbook of research on customer engagement
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of logistics systems and management
1
International journal of retail & distribution management
1
Journal of business research : JBR
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of retailing
1
Journal of retailing and consumer services
1
Marketing intelligence & planning
1
The international review of retail, distribution and consumer research
1
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ECONIS (ZBW)
10
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1
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10
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1
From customer experience to human experience : uses of systematized and non-systematized knowledge
Roggeveen, Anne L.
;
Rosengren, Sara
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-7
Persistent link: https://www.econbiz.de/10013364457
Saved in:
2
Frontline cyborgs at your service : how human enhancement technologies affect customer experiences in retail, sales, and service settings
Grewal, Dhruv
;
Kroschke, Mirja
;
Mende, Martin
; …
- In:
Journal of interactive marketing : a quarterly …
51
(
2020
),
pp. 9-25
Persistent link: https://www.econbiz.de/10012299803
Saved in:
3
The DAST framework for retail atmospherics : the impact of in- and out-of-store retail journey touchpoints on the customer experience
Roggeveen, Anne L.
;
Grewal, Dhruv
;
Schweiger, Elisa B.
- In:
Journal of retailing
96
(
2020
)
1
,
pp. 128-137
Persistent link: https://www.econbiz.de/10012295813
Saved in:
4
How in-store retail and service atmosphere create customer engagement
Schweiger, Elisa B.
;
Roggeveen, Anne L.
;
Grewal, Dhruv
; …
- In:
Handbook of research on customer engagement
,
(pp. 126-163)
.
2019
Persistent link: https://www.econbiz.de/10013163365
Saved in:
5
Experiential value : a review and future research directions
Varshneya, Geetika
;
Das, Gopal
;
Khare, Arpita
- In:
Marketing intelligence & planning
35
(
2017
)
3
,
pp. 339-357
Persistent link: https://www.econbiz.de/10011706981
Saved in:
6
Roles of retailer tactics and customer-specific factors in shopper marketing : substantive, methodological, and conceptual issues
Grewal, Dhruv
;
Roggeveen, Anne L.
;
Nordfält, Jens
- In:
Journal of business research : JBR
69
(
2016
)
3
,
pp. 1009-1013
Persistent link: https://www.econbiz.de/10011440069
Saved in:
7
Antecedents to local store loyalty : influence of culture, cosmopolitanism and price
Pandey, Shivendra
;
Khare, Arpita
;
Bhardwaj, Preshth
- In:
International journal of retail & distribution management
43
(
2015
)
1
,
pp. 5-25
Persistent link: https://www.econbiz.de/10010510591
Saved in:
8
Determinants of Indian retailers' attitude towards using mobile technology for supply chain coordiantion
Khare, Arpita
;
Khare, Anshuman
- In:
International journal of logistics systems and management
11
(
2012
)
4
,
pp. 473-491
Persistent link: https://www.econbiz.de/10009577129
Saved in:
9
Moderating effect of age and gender on consumer style inventory in predicting Indian consumers' local retailer loyalty
Khare, Arpita
- In:
The international review of retail, distribution and …
22
(
2012
)
2
,
pp. 223-239
Persistent link: https://www.econbiz.de/10009548092
Saved in:
10
The consumers' predisposition towards enrolling for retail loyalty cards : the Indian retail story
Rakesh, Sapna
;
Khare, Arpita
- In:
International journal of electronic marketing and …
2
(
2008/09
)
4
,
pp. 378-396
Persistent link: https://www.econbiz.de/10003863816
Saved in:
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