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~person:"Lee, Choong-Ki"
~person:"Loureiro, Sandra Maria Correia"
~subject:"Brand loyalty"
~subject:"Customer satisfaction"
~subject:"Kundenintegration"
~type_genre:"Aufsatz in Zeitschrift"
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Search: "Customer relationship management"
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| 6 applied filters
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Subject
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Brand loyalty
Customer satisfaction
Kundenintegration
Beziehungsmarketing
40
Relationship marketing
40
Consumer behaviour
27
Konsumentenverhalten
27
Brand management
24
Markenführung
24
Kundenzufriedenheit
19
Brand image
15
Markenimage
15
Brand
11
Markenartikel
11
Social Web
11
Social web
11
Dienstleistungsqualität
9
Service quality
9
Confidence
7
Customer engagement
7
Vertrauen
7
Customer integration
6
Emotion
6
Internet marketing
6
Online-Marketing
6
Airline
5
Fluggesellschaft
5
Viral marketing
5
Virales Marketing
5
trust
5
Arbeitszufriedenheit
3
Job satisfaction
3
Markentreue
3
Online retailing
3
Online-Handel
3
South Korea
3
Südkorea
3
social media
3
Australia
2
Australien
2
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Undetermined
18
Type of publication
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Article
26
Type of publication (narrower categories)
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Aufsatz in Zeitschrift
Article in journal
26
Language
All
English
26
Author
All
Lee, Choong-Ki
Loureiro, Sandra Maria Correia
Han, Heesup
36
Hollebeek, Linda D.
28
Prentice, Catherine
23
Mattila, Anna S.
19
Svensson, Göran
19
Gil Saura, Irene
17
Rather, Raouf Ahmad
16
Hyun, Sunghyup Sean
15
Khan, Imran
14
Gustafsson, Anders
13
Rahman, Zillur
13
Wong, IpKin Anthony
13
Balaji, M. S.
12
Bang, Nguyen
12
Bilgihan, Anil
12
Kim, Wansoo
12
Klaus, Philipp
12
Quach, Sara
12
Aksoy, Lerzan
11
Evanschitzky, Heiner
11
So, Kevin Kam Fung
11
Verhoef, Peter C.
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Brodie, Roderick J.
10
Izogo, Ernest Emeka
10
Keiningham, Timothy
10
Kumar, V.
10
McColl-Kennedy, Janet R.
10
Roberts-Lombard, Mornay
10
Sreejesh, S.
10
Thaichon, Park
10
Thurasamy Ramayah
10
Blut, Markus
9
Casidy, Riza
9
Fatma, Mobin
9
Gong, Taeshik
9
Grégoire, Yany
9
Itani, Omar S.
9
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Published in...
All
Journal of retailing and consumer services
5
International journal of hospitality management
4
Journal of travel and tourism marketing
4
Journal of promotion management : innovations in planning and applied research
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
International journal of business performance management
1
International journal of wine business research : IJWBR
1
Journal of air transport management
1
Journal of hospitality marketing & management
1
Journal of service management
1
Journal of strategic marketing
1
The journal of product & brand management
1
World review of entrepreneurship, management and sustainable development
1
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ECONIS (ZBW)
26
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1
What an amazing experience! : the role of authenticity and engagement in upscale hotels
Rosado-Pinto, Filipa
;
Loureiro, Sandra Maria Correia
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014440005
Saved in:
2
Mind, service quality, relationship with airlines
Prentice, Catherine
;
Hsiao, Aaron
;
Wang, Xuequn
; …
- In:
Journal of strategic marketing
31
(
2023
)
1
,
pp. 212-234
Persistent link: https://www.econbiz.de/10014303192
Saved in:
3
Service brand coolness in the construction of brand loyalty : a self-presentation theory approach
Jiménez-Barreto, Jano
;
Loureiro, Sandra Maria Correia
; …
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013169578
Saved in:
4
Impact of perception of COVID-19 on NPI, job satisfaction, and customer orientation : highlighting three types of NPIs for the airline industry
Lee, Choong-Ki
;
Jung, Eun-Kyo
;
Kang, Sung-Eun
;
Petrick, …
- In:
Journal of air transport management
100
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013207562
Saved in:
5
How brand authenticity and consumer brand engagement can be expressed in reviews : a text mining approach
Rosado-Pinto, Filipa
;
Loureiro, Sandra Maria Correia
; …
- In:
Journal of promotion management : innovations in …
26
(
2020
)
4
,
pp. 457-480
Persistent link: https://www.econbiz.de/10012179137
Saved in:
6
What are the triggers of Asian visitor satisfaction and loyalty in the Korean heritage site?
Olya, Hossein G. T.
;
Lee, Choong-Ki
;
Lee, Yong-Ki
; …
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 195-205
Persistent link: https://www.econbiz.de/10011995572
Saved in:
7
Brand experiential value for creating integrated resort customers' co-creation behavior
Ahn, Jiseon
;
Lee, Choong-Ki
;
Back, Ki-Joon
;
Schmitt, Achim
- In:
International journal of hospitality management
81
(
2019
),
pp. 104-112
Persistent link: https://www.econbiz.de/10012128325
Saved in:
8
Exploring online customer engagement with hospitality products and its relationship with involvement, emotional states, experience and brand advocacy
Bilro, Ricardo Godinho
;
Loureiro, Sandra Maria Correia
; …
- In:
Journal of hospitality marketing & management
28
(
2019
)
2
,
pp. 147-171
Persistent link: https://www.econbiz.de/10012176591
Saved in:
9
Analysing consumer-brand engagement through appreciative listening on social network platforms
Pina, Lídia Silveira
;
Loureiro, Sandra Maria Correia
; …
- In:
Journal of promotion management : innovations in …
25
(
2019
)
3
,
pp. 304-313
Persistent link: https://www.econbiz.de/10012179025
Saved in:
10
How corporate social responsibility initiatives in social media affect awareness and customer engagement
Loureiro, Sandra Maria Correia
;
Lopes, João
- In:
Journal of promotion management : innovations in …
25
(
2019
)
3
,
pp. 419-438
Persistent link: https://www.econbiz.de/10012179034
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