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~person:"Loureiro, Sandra Maria Correia"
~person:"Svensson, Göran"
~subject:"Brand loyalty"
~subject:"Customer satisfaction"
~subject:"Kundenintegration"
~subject:"Social Web"
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Search: "Customer relationship management"
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| 6 applied filters
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Subject
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Brand loyalty
Customer satisfaction
Kundenintegration
Social Web
Beziehungsmarketing
59
Relationship marketing
59
Kundenzufriedenheit
30
Consumer behaviour
25
Konsumentenverhalten
25
Brand management
23
Markenführung
23
Lieferantenmanagement
22
Supplier relationship management
22
Confidence
19
Vertrauen
19
Brand image
16
Markenimage
16
B-to-B-Marketing
11
Business-to-business marketing
11
Social web
11
Brand
10
Dienstleistungsqualität
10
Markenartikel
10
Service quality
10
satisfaction
10
trust
10
commitment
9
Arbeitszufriedenheit
8
Job satisfaction
8
Customer engagement
7
Internet marketing
7
Online-Marketing
7
Satisfaction
7
Trust
7
Customer integration
6
Selling
6
Verkauf
6
coordination
6
relationship marketing
6
Commitment
5
Emotion
5
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30
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2
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Article
41
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Article in journal
41
Aufsatz in Zeitschrift
41
Language
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English
41
Author
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Loureiro, Sandra Maria Correia
Svensson, Göran
Hollebeek, Linda D.
40
Han, Heesup
36
Prentice, Catherine
23
Bruhn, Manfred
22
Homburg, Christian
22
Mattila, Anna S.
21
Rather, Raouf Ahmad
18
Gil Saura, Irene
17
Aksoy, Lerzan
16
Conduit, Jodie
16
Itani, Omar S.
16
Khan, Imran
16
Kumar, V.
16
Mittal, Vikas
16
Agnihotri, Raj
15
Bilgihan, Anil
15
Hyun, Sunghyup Sean
15
Piller, Frank T.
15
Rahman, Zillur
15
Usman, Osly
15
Verhoef, Peter C.
15
Balaji, M. S.
14
Gustafsson, Anders
14
Brodie, Roderick J.
13
Harrigan, Paul
13
Klaus, Philipp
13
Quach, Sara
13
Reichwald, Ralf
13
So, Kevin Kam Fung
13
Stauss, Bernd
13
Wong, IpKin Anthony
13
Bang, Nguyen
12
Blut, Markus
12
Evanschitzky, Heiner
12
Huber, Frank
12
Johnson, Lester W.
12
Kim, Wansoo
12
Malthouse, Edward C.
12
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Published in...
All
Journal of promotion management : innovations in planning and applied research
5
International journal of procurement management
4
Journal of retailing and consumer services
4
The journal of business & industrial marketing
4
Journal of business-to-business marketing
3
International journal of business excellence
2
International journal of hospitality management
2
International journal of business excellence : IJBEX
1
International journal of business performance management
1
International journal of contemporary hospitality management
1
International journal of logistics economics and globalisation
1
International journal of retail and distribution management
1
International journal of wine business research : IJWBR
1
Journal of contemporary marketing science
1
Journal of hospitality marketing & management
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Journal of service management
1
Journal of strategic marketing
1
Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
South African journal of economic and management sciences
1
The journal of product & brand management
1
World review of entrepreneurship, management and sustainable development
1
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ECONIS (ZBW)
41
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1
Precursors and outcomes of perceived value in B2B banking services : a nomological framework
Zietsman, Mariëtte Louise
;
Mostert, Pierre
;
Svensson, …
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
4
,
pp. 330-353
Persistent link: https://www.econbiz.de/10014422300
Saved in:
2
The antecedents and outcomes of micro-enterprise business banking customers' relationship satisfaction
Van der Merwe, Michelle Caroline
;
Mostert, Pierre
; …
- In:
Journal of business-to-business marketing
31
(
2024
)
1
,
pp. 27-42
Persistent link: https://www.econbiz.de/10014514694
Saved in:
3
Exploring tourists' virtual reality-based brand engagement : a uses-and-gratifications perspective
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Loureiro, …
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
3
,
pp. 606-624
Persistent link: https://www.econbiz.de/10014582360
Saved in:
4
A nomological framework of antecedents and postcedents to satisfaction in purchase and sales business relationships
Guan, Jyh-Liang
;
Lee, Tzong-ru
;
Mostert, Pierre
; …
- In:
Journal of contemporary marketing science
6
(
2023
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10014301512
Saved in:
5
The role of trust and commitment as mediators between economic and non-economic satisfaction in sales manager B2B relationships
Ferro-Soto, Carlos
;
Padin, Carmen
;
Svensson, Göran
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
1
,
pp. 235-251
Persistent link: https://www.econbiz.de/10013539060
Saved in:
6
What an amazing experience! : the role of authenticity and engagement in upscale hotels
Rosado-Pinto, Filipa
;
Loureiro, Sandra Maria Correia
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014440005
Saved in:
7
Mind, service quality, relationship with airlines
Prentice, Catherine
;
Hsiao, Aaron
;
Wang, Xuequn
; …
- In:
Journal of strategic marketing
31
(
2023
)
1
,
pp. 212-234
Persistent link: https://www.econbiz.de/10014303192
Saved in:
8
I am feeling so good! : motivations for interacting in online brand communities
Bilro, Ricardo Godinho
;
Loureiro, Sandra Maria Correia
- In:
Journal of research in interactive marketing : …
17
(
2023
)
1
,
pp. 61-77
Persistent link: https://www.econbiz.de/10013536280
Saved in:
9
Engaging with omnichannel brands : the role of consumer empowerment
Itani, Omar S.
;
Loureiro, Sandra Maria Correia
; …
- In:
International journal of retail and distribution management
51
(
2023
)
2
,
pp. 238-261
Persistent link: https://www.econbiz.de/10013552701
Saved in:
10
A sequential logic model between sales performance and salesperson satisfaction in B2B markets
Rodríguez, Rocío
;
Høgevold, Nils
;
Otero-Neira, Carmen
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
1
,
pp. 180-194
Persistent link: https://www.econbiz.de/10012797127
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