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~person:"Pathak, Parag A."
~person:"Sharma, Piyush"
~person:"Staiger, Douglas"
~subject:"Dienstleistungsqualität"
~subject:"Interkulturelles Management"
~subject:"Konsumentenverhalten"
~type_genre:"Aufsatz in Zeitschrift"
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Search: "Dienstleistungsqualität"
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Dienstleistungsqualität
Interkulturelles Management
Konsumentenverhalten
Service quality
35
Customer satisfaction
17
Kundenzufriedenheit
17
Consumer behaviour
9
School
7
Schule
7
Allgemeinbildende Schule
6
Cross-cultural management
6
School of general education
6
USA
6
United States
6
Customer service
5
Kundenservice
5
Beziehungsmarketing
4
Bildungsniveau
4
Educational achievement
4
Intercultural service encounters
4
Lehrkräfte
4
Relationship marketing
4
Teaching profession
4
Cultural identity
3
Dienstleistung
3
Dienstleistungssektor
3
Einzelhandel
3
Hong Kong
3
Hongkong
3
Immobilienpreis
3
Kulturelle Identität
3
Lieferantenmanagement
3
Pupils
3
Real estate price
3
Retail trade
3
School choice
3
Schulauswahl
3
Schüler
3
Service industry
3
Services
3
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Undetermined
17
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Article
35
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Aufsatz in Zeitschrift
Article in journal
35
Arbeitspapier
17
Graue Literatur
17
Non-commercial literature
17
Working Paper
17
Aufsatz im Buch
3
Book section
3
Conference paper
1
Konferenzbeitrag
1
Systematic review
1
Übersichtsarbeit
1
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Language
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English
35
Author
All
Pathak, Parag A.
Sharma, Piyush
Staiger, Douglas
Han, Heesup
42
Prybutok, Victor R.
39
Mattila, Anna S.
38
Prentice, Catherine
32
McColl-Kennedy, Janet R.
27
Shahin, Arash
26
Edvardsson, Bo
22
Siciliani, Luigi
21
Sparks, Beverley
21
Knechel, W. Robert
19
Balaji, M. S.
18
Hanushek, Eric Alan
18
Witell, Lars
18
Wong, IpKin Anthony
18
Jang, Soocheong
17
Marimon, Frederic
17
Zhang, Min
17
Gong, Taeshik
16
Gustafsson, Anders
16
Hyun, Sunghyup Sean
16
Klaus, Philipp
16
Gil Saura, Irene
15
Söderlund, Magnus
15
Gravelle, Hugh
14
Guchait, Priyanko
14
Ladhari, Riadh
14
Line, Nathaniel D.
14
Park, Jungkun
14
Patterson, Paul G.
14
Qu, Hailin
14
Amin, Muslim
13
Bilgihan, Anil
13
Grégoire, Yany
13
Gursoy, Dogan
13
Karatepe, Osman M.
13
Kim, Woo Gon
13
McFadden, Kathleen L.
13
O'Cass, Aron
13
Quach, Sara
13
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Published in...
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The journal of services marketing
9
The American economic review
3
The journal of economic perspectives : EP ; a journal of the American Economic Association
3
Journal of business research : JBR
2
Journal of retailing and consumer services
2
Journal of service management
2
American Economic Review Insights
1
American economic review
1
Annual review of economics
1
Brookings papers on education policy
1
Brookings-Wharton papers on urban affairs
1
Econometrica : journal of the Econometric Society, an international society for the advancement of economic theory in its relation to statistics and mathematics
1
Economics of education review
1
Frontiers in health policy research
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of international consumer marketing
1
Journal of service research : JSR
1
Journal of service theory and practice : JSTP
1
The Rand journal of economics
1
The quarterly journal of economics
1
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ECONIS (ZBW)
35
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35
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1
Race and the mismeasure of school quality
Angrist, Joshua D.
;
Hull, Peter
;
Pathak, Parag A.
; …
- In:
American Economic Review Insights
6
(
2024
)
1
,
pp. 20-37
Persistent link: https://www.econbiz.de/10014484342
Saved in:
2
Role of downward versus upward social comparison in service recovery : testing a mediated moderation model with two empirical studies
Chen, Ke
;
Zhan, Wu
;
Sharma, Piyush
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014372531
Saved in:
3
Breaking ties : regression discontinuity design meets market design
Abdulkadiroğlu, Atila
;
Angrist, Joshua D.
;
Narita, Yusuke
- In:
Econometrica : journal of the Econometric Society, an …
90
(
2022
)
1
,
pp. 117-151
Persistent link: https://www.econbiz.de/10012821672
Saved in:
4
Demystifying the impact of customer participation on citizenship behaviors through interpersonal attraction and its contingencies
Chan, Kimmy Wa
;
Gong, Taeshik
;
Sharma, Piyush
;
Chu, Candace
- In:
Journal of business research : JBR
150
(
2022
),
pp. 297-310
Persistent link: https://www.econbiz.de/10013365716
Saved in:
5
Self-service technology in supermarkets : do frontline staff still matter?
Sharma, Piyush
;
Ueno, Akiko
;
Kingshott, Russel
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012433423
Saved in:
6
The distributional consequences of public school choice
Avery, Christopher
;
Pathak, Parag A.
- In:
American economic review
111
(
2021
)
1
,
pp. 129-152
Persistent link: https://www.econbiz.de/10012415103
Saved in:
7
Do parents value school effectiveness?
Abdulkadiroğlu, Atila
;
Pathak, Parag A.
;
Schellenberg, …
- In:
The American economic review
110
(
2020
)
5
,
pp. 1502-1539
Persistent link: https://www.econbiz.de/10012391993
Saved in:
8
Customer engagement and relationships in multi-actor service ecosystems
Sharma, Piyush
;
Jain, Kokil
;
Kingshott, Russel P. J.
; …
- In:
Journal of business research : JBR
121
(
2020
),
pp. 487-494
Persistent link: https://www.econbiz.de/10012417370
Saved in:
9
An experimental evaluation of three teacher quality measures : value-added, classroom observations, and student surveys
Bacher-Hicks, Andrew
;
Chin, Mark J.
;
Kane, Thomas J.
; …
- In:
Economics of education review
73
(
2019
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012215722
Saved in:
10
Tourist shoppers' evaluation of retail service : a study of cross-border versus international outshoppers
Sharma, Piyush
;
Chen, Ivy S. N.
;
Luk, Sherriff T. K.
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
3
,
pp. 392-419
Persistent link: https://www.econbiz.de/10011900482
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