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~subject:"Beziehungsmarketing"
~subject:"USA"
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Beziehungsmarketing
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Salespeople
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Employee retention
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sales management
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Johnson, Jeff S.
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Friend, Scott B.
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Brown, Gene
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Chakrabarty, Subhra
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The journal of personal selling & sales management : JPSSM
95
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ECONIS (ZBW)
95
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21
The impact of sales contests on customer listening : an empirical study in a telesales context
Koehl, Maryse
;
Poujol, Juliet F.
;
Tanner, John F.
- In:
The journal of personal selling & sales management : JPSSM
36
(
2016
)
3
,
pp. 281-293
Persistent link: https://www.econbiz.de/10011565556
Saved in:
22
Salespersons' empathy as a missing link in the customer orientation-loyalty chain : an investigation of drivers and age differences as a contingency
Gerlach, Gisela I.
;
Rödiger, Kai
;
Stock-Homburg, Ruth
; …
- In:
The journal of personal selling & sales management : JPSSM
36
(
2016
)
3
,
pp. 221-239
Persistent link: https://www.econbiz.de/10011565540
Saved in:
23
B2B commitment building in emerging markets : the case of Brazil
Graça, Sandra S.
;
Barry, James M.
;
Doney, Patricia M.
- In:
The journal of personal selling & sales management : JPSSM
36
(
2016
)
2
,
pp. 105-125
Persistent link: https://www.econbiz.de/10011515677
Saved in:
24
The importance of corporate and salesperson expertise and trust in building loyal business-to-business relationships in China
Newell, Stephen J.
;
Wu, Bob T.
;
Leingpibul, Duke
; …
- In:
The journal of personal selling & sales management : JPSSM
36
(
2016
)
2
,
pp. 160-173
Persistent link: https://www.econbiz.de/10011515690
Saved in:
25
JPSSM since the beginning : intellectual cornerstones, knowledge structure, and thematic developments
Schrock, Wyatt A.
;
Zhao, Yanhui
;
Hughes, Douglas E.
; …
- In:
The journal of personal selling & sales management : JPSSM
36
(
2016
)
4
,
pp. 321-343
Persistent link: https://www.econbiz.de/10011629747
Saved in:
26
International selling and sales management : sales force research beyond geographic boundaries
Baldauf, Artur
;
Lee, Nick
- In:
The journal of personal selling & sales management : JPSSM
31
(
2011
)
3
,
pp. 211-217
Persistent link: https://www.econbiz.de/10009270857
Saved in:
27
Making sense of the customer's role in the personal selling process : a theory of organizing and sensemaking perspective
Shannahan, Rachelle J.
;
Bush, Alan J.
;
Moncrief, William C.
- In:
The journal of personal selling & sales management : JPSSM
33
(
2013
)
3
,
pp. 261-275
Persistent link: https://www.econbiz.de/10009776524
Saved in:
28
Contingent cross-selling and up-selling relationships with performance and job satisfaction : an MOA-theoretic examination
Johnson, Jeff S.
;
Friend, Scott B.
- In:
The journal of personal selling & sales management : JPSSM
35
(
2015
)
1
,
pp. 51-71
Persistent link: https://www.econbiz.de/10010503891
Saved in:
29
Selling behaviours and sales performance : the moderating and mediating effects of interpersonal mentalizing
Chakrabarty, Subhra
;
Widing, Robert E., II
;
Brown, Gene
- In:
The journal of personal selling & sales management : JPSSM
34
(
2014
)
2
,
pp. 112-122
Persistent link: https://www.econbiz.de/10010346532
Saved in:
30
Broadening the application of mixed methods in sales research
Johnson, Jeff S.
- In:
The journal of personal selling & sales management : JPSSM
35
(
2015
)
4
,
pp. 334-345
Persistent link: https://www.econbiz.de/10011416006
Saved in:
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