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~subject:"Customer analysis"
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Customer analysis
Multichannel strategy
337
Multikanalvertrieb
337
Einzelhandel
202
Retail trade
200
Beziehungsmarketing
153
Relationship marketing
153
Online retailing
139
Online-Handel
139
Consumer behaviour
133
Konsumentenverhalten
133
Distribution channel
94
Vertriebsweg
94
Electronic Commerce
63
E-commerce
55
Deutschland
51
Lieferkette
51
Supply chain
51
Germany
50
Omni-channel
44
Mehrgleisiger Vertrieb
41
Internet marketing
36
Online-Marketing
36
Customer satisfaction
35
Kundenzufriedenheit
35
Dienstleistungsqualität
34
Marketing management
34
Marketingmanagement
34
Service quality
34
Digitalisierung
32
Omnichannel retailing
31
Omni-channel retailing
29
Omnichannel
27
Digitization
26
Logistics
25
Logistik
25
omni-channel
24
Kundenanalyse
22
USA
22
United States
22
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Çengel, Özgür
2
Akturk, M. Serkan
1
Amorim, Pedro
1
Basu, Preetam
1
Both, Alina
1
Briel, Frederik von
1
Carlson, Jamie
1
Chen, Youhua
1
Chowdhury, Noman H.
1
Cocco, Helen
1
Demirag, Ozgun Caliskan
1
Demoulin, Nathalie T. M.
1
Dias, Joana Carmo
1
Fisher, Marshall L.
1
Franke, Markus
1
Gallino, Santiago
1
Gao, Fei
1
Gokulakannan P.
1
Gulnaz Banu P.
1
Hailu, Aregu Asmare
1
Heim, Gregory R.
1
Hickman, Ellie
1
Huang, Min
1
Jin, Delong
1
Ketzenberg, Michael
1
Kharouf, Husni
1
Lancelot Miltgen, Caroline
1
Lazaris, Chris
1
Mandal, Prasenjit
1
Mimoun, Mohamed Slim Ben
1
Mäder, Patrick
1
Neves-Moreira, Fábio
1
Oktay, Büşra
1
Rahman, Syed Mahmudur
1
Saha, Kushal
1
Sekhon, Harjit
1
Sfakianaki, Emmanouela
1
Silva, Francisca Pinto
1
Silva, Susana C.
1
Slama, Boulbeba
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Managing customer experiences in an omnichannel world : melody of online and offline environments in the customer journey
3
The international review of retail, distribution and consumer research
3
International journal of production economics
2
Journal of retailing and consumer services
2
Channel strategies and marketing mix in a connected world
1
E-retailing challenges and opportunities in the global marketplace
1
International journal of innovation and technology management : IJITM
1
International journal of retail and distribution management
1
International journal of technology marketing : IJTMkt
1
Journal of business research : JBR
1
Journal of marketing research
1
Journal of operations management
1
Multi- und Omnichannel-Management in Banken und Sparkassen : Wege in eine erfolgreiche Zukunft
1
Technological forecasting & social change : an international journal
1
The journal of services marketing
1
Working paper series : WPS
1
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ECONIS (ZBW)
22
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1
Conceptualizing green strategies' effects on customer experience in the context of omnichannel retailing
Sfakianaki, Emmanouela
;
Vrechopoulos, Adam
;
Lazaris, Chris
- In:
International journal of innovation and technology …
19
(
2022
)
5
,
pp. 1-29
Persistent link: https://www.econbiz.de/10014232355
Saved in:
2
Learning efficient in-store picking strategies to reduce customer encounters in omnichannel retail
Neves-Moreira, Fábio
;
Amorim, Pedro
- In:
International journal of production economics
267
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014460472
Saved in:
3
Exploring omnichannel strategies : a path to improve customer experiences
Silva, Susana C.
;
Silva, Francisca Pinto
;
Dias, Joana Carmo
- In:
International journal of retail and distribution management
52
(
2024
)
1
,
pp. 62-88
Persistent link: https://www.econbiz.de/10014484202
Saved in:
4
Customer experiences in omnichannel retail environments : a thematic literature review
Both, Alina
;
Steinmann, Sascha
- In:
The international review of retail, distribution and …
33
(
2023
)
5
,
pp. 445-478
Persistent link: https://www.econbiz.de/10014558937
Saved in:
5
Showrooms and B&M stores : omnichannel strategies for managing customer returns
Mandal, Prasenjit
;
Basu, Preetam
;
Saha, Kushal
-
2020
Persistent link: https://www.econbiz.de/10012226240
Saved in:
6
Omnichannel retailing strategy : a systematic review
Hailu, Aregu Asmare
;
Zewdie, Shimelis
- In:
The international review of retail, distribution and …
32
(
2022
)
1
,
pp. 59-79
Persistent link: https://www.econbiz.de/10012873360
Saved in:
7
Is the shopper always the king/queen? : study of omnichannel retail technology use and shopping orientations
Mimoun, Mohamed Slim Ben
;
Lancelot Miltgen, Caroline
; …
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013169648
Saved in:
8
SafeCX : a framework for safe customer experience in omnichannel retailing
Rahman, Syed Mahmudur
;
Carlson, Jamie
;
Chowdhury, Noman H.
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 499-529
Persistent link: https://www.econbiz.de/10013407558
Saved in:
9
Information effects of warehouse automation on sales in omnichannel retailing
Tagashira, Takumi
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013209642
Saved in:
10
Customer engagement model and consumer behaviour within omnichannel retailing
Theocharis, Dimitrios
;
Tsekouropoulos, Georgios
- In:
International journal of technology marketing : IJTMkt
16
(
2022
)
1/2
,
pp. 131-144
Persistent link: https://www.econbiz.de/10013258250
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