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~subject:"Customer service"
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Search: subject:"Value Chain"
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Customer service
Betriebliche Wertschöpfung
13,643
Value creation
13,640
Globalisierung
2,210
Globalization
2,195
Supply chain
1,653
Lieferkette
1,645
Welt
1,481
World
1,478
Wertschöpfung
1,274
Innovation
1,075
Value added
1,073
Customer integration
986
Kundenintegration
986
Business network
956
Unternehmensnetzwerk
956
Theory
899
Theorie
897
Beziehungsmarketing
801
Relationship marketing
801
Innovationsmanagement
799
Deutschland
794
Germany
777
Innovation management
777
Lieferantenmanagement
774
Supplier relationship management
774
Strategisches Management
756
Multinationales Unternehmen
754
Transnational corporation
744
Internationale Arbeitsteilung
735
International division of labour
733
Geschäftsmodell
721
Business model
712
Strategic management
698
Wertschöpfungskette
639
Corporate Social Responsibility
598
Corporate social responsibility
588
global value chains
579
Kundenwert
566
Customer value
565
Global value chain
549
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Undetermined
19
Free
3
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Article
40
Book / Working Paper
6
Type of publication (narrower categories)
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Article in journal
29
Aufsatz in Zeitschrift
29
Aufsatz im Buch
11
Book section
11
Hochschulschrift
3
Thesis
3
Collection of articles of several authors
2
Sammelwerk
2
Aufsatzsammlung
1
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1
Conference paper
1
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1
Konferenzbeitrag
1
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Language
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English
32
German
15
Author
All
Thomas, Oliver
7
Loos, Peter
4
Walter, Philipp
4
Edvardsson, Bo
3
Nüttgens, Markus
3
Schlicker, Michael
3
Blinn, Nadine
2
Tronvoll, Bård
2
Abney, Alexandra K.
1
Akaka, Melissa Archpru
1
Arefi, Majid Feyz
1
Barrios, Andrés
1
Beeler-Connelly, Lisa L.
1
Bishard, Autumn
1
Björk, Peter
1
Blanchet, Max
1
Bonney, Leff
1
Chaker, Nawar N.
1
Chumpitaz Caceres, Rubén
1
Cronin, J. J.
1
Dapiran, G. Peter
1
Delpechitre, Duleeep
1
Didonet, Simone Regina
1
Enquist, Bo
1
Falk, Tomas
1
Fellmann, Michael
1
Fischer, Robin
1
Flack, Rebecca
1
Garrod, Brian
1
Handrich, Matthias
1
Hartley, Stephanie
1
Hastings, Hunter
1
Hau Nguyen Le
1
Heidari, Omid
1
Heidenreich, Sven
1
Hochstein, Bryan
1
Holvoet, Sofie
1
Hyvärinen, Kaisa
1
Islam, Shahidul
1
Johann, Frank
1
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Published in...
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The journal of services marketing
6
Hybride Wertschöpfung : mobile Anwendungssysteme für effiziente Dienstleistungsprozesse im technischen Kundendienst
5
Benchmarking : an international journal ; BIJ
1
Entwicklungen in Produktionswissenschaft und Technologieforschung : Festschrift für Professor Dieter Specht
1
Fintech for Asian SMEs
1
Göttinger Wirtschaftsinformatik
1
Innovationsentwicklung, Internationalität, Mitarbeiterperspektive
1
International journal of hospitality management
1
International journal of quality and service sciences
1
International journal of services and operations management
1
International journal of value chain management : IJVCM
1
International review on public and non-profit marketing
1
Journal of Islamic marketing
1
Journal of business research : JBR
1
Journal of business-to-business marketing
1
Journal of creating value
1
Journal of financial services marketing : JFSM
1
Journal of marketing management : MM
1
Journal of marketing theory and practice : JMTP
1
Journal of nonprofit & public sector marketing
1
Journal of service management
1
Journal of service theory and practice
1
Journal of service theory and practice : JSTP
1
Journal of the Academy of Marketing Science
1
Journal of travel and tourism marketing
1
Mastering the Automotive Challenges
1
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
1
SpringerLink / Bücher
1
Supply Management Research : aktuelle Forschungsergebnisse 2010 ; [Tagungsband des ... wissenschaftlichen Symposiums Supply Management ; Advanced studies in supply management, Bd. 3]
1
The international journal of logistics management
1
The service industries journal
1
Thunderbird international business review
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Wirtschaftsinformatik - Theorie und Anwendung
1
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ECONIS (ZBW)
46
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1
Value co-destruction in tourism and hospitality : a systematic literature review and future research agenda
Sthapit, Erose
;
Garrod, Brian
;
Stone, Matthew J.
; …
- In:
Journal of travel and tourism marketing
40
(
2023
)
5
,
pp. 363-382
Persistent link: https://www.econbiz.de/10014369807
Saved in:
2
How Royal Caribbean navigates stormy seas : a customer value analysis
Weinstein, Art
;
Bishard, Autumn
;
Flack, Rebecca
; …
- In:
Journal of creating value
8
(
2022
)
1
,
pp. 71-83
Persistent link: https://www.econbiz.de/10014581000
Saved in:
3
Organizational practices to co-create value with family members engaged in service journeys of their loved ones
Verleye, Katrien
;
Holvoet, Sofie
- In:
Journal of service theory and practice
34
(
2024
)
2
,
pp. 319-340
Persistent link: https://www.econbiz.de/10014526078
Saved in:
4
Service encounter and value co-creation in fundraising activities at the NPO sector
Klafke, Renata
;
Barrios, Andrés
;
Didonet, Simone Regina
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 851-861
Persistent link: https://www.econbiz.de/10014333402
Saved in:
5
Customer participation, value co-creation and customer loyalty : evidence from Umrah travel agencies in Indonesia
Mursid, Ali
;
Wu, Cedric Hsi-Jui
- In:
Journal of Islamic marketing
13
(
2022
)
3
,
pp. 628-648
Persistent link: https://www.econbiz.de/10012880208
Saved in:
6
Customer-perceived service wellbeing in a transformative framework : research propositions in the area of health services
Islam, Shahidul
;
Muhamad, Nazlida
;
Sumardi, Wardah Hakimah
- In:
International review on public and non-profit marketing
19
(
2022
)
1
,
pp. 219-245
Persistent link: https://www.econbiz.de/10013168702
Saved in:
7
Customer service co-creation literacy for better service value : evidence from the health-care sector
Tram-Anh Ngoc Pham
;
Hau Nguyen Le
;
Nguyen, Dung Tien
; …
- In:
The journal of services marketing
36
(
2022
)
7
,
pp. 940-951
Persistent link: https://www.econbiz.de/10013407621
Saved in:
8
Crowdsourcing-based business model for online customer service : a case study
Majava, Jukka
;
Hyvärinen, Kaisa
- In:
International journal of value chain management : IJVCM
13
(
2022
)
1
,
pp. 33-46
Persistent link: https://www.econbiz.de/10013258384
Saved in:
9
Proactivity or passivity? : an investigation of the effect of service robots' proactive behaviour on customer co-creation intention
Xie, Lishan
;
Liu, Canmian
;
Li, Dongmei
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013383252
Saved in:
10
The Austrian view and value co-creation process in solution-oriented firms : a seven stage, "solution prototyping" framework
Plouffe, Christopher R.
;
Nagel, Duane
;
Bonney, Leff
; …
- In:
Journal of marketing theory and practice : JMTP
28
(
2020
)
1
,
pp. 79-97
Persistent link: https://www.econbiz.de/10012181637
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