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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
89
Konsumentenverhalten
89
Arousal
60
Emotion
56
arousal
39
Advertising effects
18
Werbewirkung
18
Experiment
17
Advertising
14
Pleasure
14
Werbung
14
Emotional arousal
12
Internet marketing
12
Online-Marketing
12
emotions
11
Einzelhandel
9
Holiday behaviour
9
Retail trade
9
Service quality
9
Tourism
9
Tourismus
9
Urlaubsverhalten
9
physiological arousal
9
Cognition
8
Kognition
8
Online retailing
7
Online-Handel
7
Perception
7
Wahrnehmung
7
bargaining
7
expectations
7
laboratory experiment
7
pleasure
7
reciprocity
7
self-report measures of emotions
7
Aesthetics
6
Customer satisfaction
6
Kundenzufriedenheit
6
Social Web
6
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Undetermined
7
Free
1
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Article
9
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Aufsatz in Zeitschrift
9
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English
9
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Baek, Jooa
1
Bhandari, Upasna
1
Caruelle, Delphine
1
Chang, Klarissa
1
Fan, Yu-Lin
1
Gustafsson, Anders
1
Huan, Tzung-cheng
1
Hyun, Sunghyup Sean
1
Kang, Juhee
1
Ladhari, Riadh
1
Lajante, Mathieu
1
Leong, Man Wai Aliana
1
Lervik-Olsen, Line
1
Line, Nathaniel D.
1
Liu, Yahui
1
Massa, Elodie
1
Neben, Tillmann
1
Ok, Chihyung
1
Rose, Anna M.
1
Rose, Jacob M.
1
Rotaru, Kristian
1
Sanderson, Kerri-Ann
1
Shams, Poja
1
Thibodeau, Jay C.
1
Wei, Wei
1
Xie, Yujia
1
Yang, Shuai
1
Yeh, Shih-Shuo
1
Yu, Ziyue
1
Zhang, Lu
1
Zheng, Yanyan
1
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International journal of hospitality management
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of contemporary hospitality management
1
International journal of retail and distribution management
1
Journal of business research : JBR
1
The journal of information systems : JIS ; a semiannual journal of the Information Systems Section of the American Accouting Association
1
Source
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ECONIS (ZBW)
9
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1
Emotional
arousal
in customer experience : a dynamic view
Caruelle, Delphine
;
Shams, Poja
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
170
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014535197
Saved in:
2
Wait time speeds up : effects of scent
arousal
on time perception in service marketing
Yu, Ziyue
;
Yang, Shuai
;
Liu, Yahui
;
Xie, Yujia
- In:
International journal of retail and distribution management
52
(
2024
)
3
,
pp. 327-340
Persistent link: https://www.econbiz.de/10014513275
Saved in:
3
Role of affective forecasting in customers' hotel service experiences
Lajante, Mathieu
;
Ladhari, Riadh
;
Massa, Elodie
- In:
International journal of contemporary hospitality management
34
(
2022
)
3
,
pp. 1062-1083
Persistent link: https://www.econbiz.de/10013164525
Saved in:
4
Effects of data visualization choices on psychophysiological responses, judgment, and audit quality
Rose, Anna M.
;
Rose, Jacob M.
;
Rotaru, Kristian
; …
- In:
The journal of information systems : JIS ; a semiannual …
36
(
2022
)
1
,
pp. 53-79
Persistent link: https://www.econbiz.de/10013335935
Saved in:
5
Integrating the tourist gaze with the social servicescape : implications for creating memorable theme park experiences
Zheng, Yanyan
;
Wei, Wei
;
Line, Nathaniel D.
;
Zhang, Lu
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435937
Saved in:
6
The effect of cuisine creativity on customer emotions
Leong, Man Wai Aliana
;
Yeh, Shih-Shuo
;
Fan, Yu-Lin
; …
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012241392
Saved in:
7
Understanding the impact of perceived visual aesthetics on user evaluations : an emotional perspective
Bhandari, Upasna
;
Chang, Klarissa
;
Neben, Tillmann
- In:
Information & management : the internat. journal of …
56
(
2019
)
1
,
pp. 85-93
Persistent link: https://www.econbiz.de/10011990558
Saved in:
8
The power of design : how does design affect consumers’ online hotel booking?
Baek, Jooa
;
Ok, Chihyung
- In:
International journal of hospitality management
65
(
2017
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011738779
Saved in:
9
A better investment in luxury restaurants : environmental or non-environmental cues?
Hyun, Sunghyup Sean
;
Kang, Juhee
- In:
International journal of hospitality management
39
(
2014
),
pp. 57-70
Persistent link: https://www.econbiz.de/10010389422
Saved in:
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