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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Service-dominant logic
751
Service-Dominant Logic
739
Betriebliche Wertschöpfung
370
Value creation
370
Kundenintegration
316
Customer integration
314
Beziehungsmarketing
215
Relationship marketing
215
Marketing theory
214
Marketingtheorie
214
service-dominant logic
146
Customer value
131
Kundenwert
129
Dienstleistung
124
Services
114
Dienstleistungsmarketing
101
Services marketing
101
Value co-creation
100
Innovation
92
Dienstleistungsqualität
85
Service quality
85
Consumer behaviour
77
Konsumentenverhalten
77
Dienstleistungssektor
71
Service industry
71
Lieferantenmanagement
68
Supplier relationship management
68
Resource-based view
58
Ressourcenorientierter Ansatz
58
Business network
54
Innovation management
54
Unternehmensnetzwerk
54
value co-creation
54
Innovationsmanagement
53
Service innovation
51
Customer satisfaction
50
Marketing management
44
Marketingmanagement
44
Service dominant logic
40
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Online availability
All
Undetermined
33
Free
2
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Article
46
Book / Working Paper
4
Type of publication (narrower categories)
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Article in journal
45
Aufsatz in Zeitschrift
45
Aufsatz im Buch
2
Book section
2
Collection of articles of several authors
2
Sammelwerk
2
Case study
1
Fallstudie
1
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English
47
German
3
Author
All
Barrutia, José M.
3
Tronvoll, Bård
3
Warg, Markus
3
Böhmann, Tilo
2
Echebarria, Carmen
2
Edvardsson, Bo
2
Eletxigerra, Ainhize
2
Hollebeek, Linda D.
2
Le Nguyen Hau
2
Lusch, Robert F.
2
Mason, Chris
2
Pham Ngoc Thuy
2
Weiß, Peter
2
Aggarwal, Praveen
1
Alam, Md. Nur
1
Albinsson, Pia A.
1
Altinay, Levent
1
Azad, Naser
1
Bai, Billy
1
Basu, Amiya K.
1
Birgelen, Marcel van
1
Bloemer, Johanna M.
1
Boekhoff, Christine
1
Bosselman, Robert
1
Cambra-Fierro, Jesús
1
Caniëls, Marjolein
1
Carrubbo, Luca
1
Casidy, Riza
1
Cassia, Fabio
1
Chan, Eric S. W.
1
Chandler, Jennifer D.
1
Chaney, Damien
1
Chathoth, Prakash K.
1
Chatterjee, Sharmila C.
1
Chiu, Weisheng
1
Cossío-Silva, Francisco J.
1
DeLeon, Anthony J.
1
Deng, Aimin
1
Dey, Sandip
1
Evangelista, Felicitas
1
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Published in...
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Journal of retailing and consumer services
3
Journal of service research : JSR
3
The service industries journal
3
Journal of the Academy of Marketing Science
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Marketing theory
2
Service business
2
The journal of services marketing
2
Asian journal of business and accounting : AJBA
1
European journal of marketing
1
European journal of marketing : EJM
1
Handbook of research on customer engagement
1
International journal of contemporary hospitality management
1
International journal of event and festival management
1
International journal of export marketing : IJExportM
1
International journal of innovation and technology management : IJITM
1
International journal of internet marketing and advertising : IJIMA
1
International journal of pharmaceutical and healthcare marketing : IJPHM
1
International journal of quality and service sciences
1
International journal of retail & distribution management
1
International journal of services, economics and management
1
International journal of sports marketing & sponsorship
1
Journal of business logistics
1
Journal of business research : JBR
1
Journal of consumer marketing
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of service management
1
Journal of travel and tourism marketing
1
Management decision : MD
1
Operations management research : OMR ; advancing practice through theory
1
Psychology & marketing
1
Service-orientierte Geschäftsmodelle : erfolgreich umsetzen
1
Services marketing quarterly
1
Springer eBook Collection
1
SpringerLink / Bücher
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Tourism management : research, policies, practice
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
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1
How does ergo-functional value resonance enhance intention to use? : An SDL perspective
Rini, Gilang Puspita
;
Ferdinand, Augusty Tae
- In:
International journal of innovation and technology …
21
(
2024
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10014495773
Saved in:
2
The impact of service robots on consumer response : examining the roles of consumers' service expertise and technology expertise
Zheng, Xiaoyun
;
Wang, Yao-Chin
;
Wei, Wei
;
Zhang, Lu
;
Huo, Da
- In:
Psychology & marketing
40
(
2023
)
11
,
pp. 2341-2354
Persistent link: https://www.econbiz.de/10014432405
Saved in:
3
The impact of value co-creation behaviour within the social media context
Sleilati, Esther Bassil
;
Sfeir, Cynthia Jabbour
- In:
Asian journal of business and accounting : AJBA
14
(
2021
)
1
,
pp. 33-58
Persistent link: https://www.econbiz.de/10012587270
Saved in:
4
First-time versus repeat tourism customer engagement, experience, and value cocreation : an empirical investigation
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Mostafa …
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
3
,
pp. 549-564
Persistent link: https://www.econbiz.de/10012880242
Saved in:
5
Expanding the task-dominant value cocreation narrative : the role of consumer expertise and social and mental processes
Eletxigerra, Ainhize
;
Barrutia, José M.
;
Echebarria, Carmen
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
5
,
pp. 1061-1087
Persistent link: https://www.econbiz.de/10013258953
Saved in:
6
Service experience gamified : a study on convergence of gamification and contemporary service experience
Panwar, Tapish
;
Khan, Kalim
- In:
International journal of internet marketing and …
17
(
2022
)
3/4
,
pp. 415-436
Persistent link: https://www.econbiz.de/10014318236
Saved in:
7
More is not always better : the impact of value co-creation fit on B2B and B2C customer satisfaction
Gligor, David M.
;
Maloni, Michael J.
- In:
Journal of business logistics
43
(
2022
)
2
,
pp. 209-237
Persistent link: https://www.econbiz.de/10013347430
Saved in:
8
Well-being co-creation in service ecosystems : a systematic literature review
Landry, Mikèle
;
Furrer, Olivier
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 862-882
Persistent link: https://www.econbiz.de/10014333403
Saved in:
9
Service encounter and repurchase intention in fitness centers : perceived value as a mediator and service innovativeness as a moderator
Wang, Fong Jia
;
Chiu, Weisheng
- In:
International journal of sports marketing & sponsorship
24
(
2023
)
1
,
pp. 145-167
Persistent link: https://www.econbiz.de/10014232455
Saved in:
10
From service-dominant orientation to positive customer outcomes : a self-determination model in the custom travel service context
Li, Mingfei
;
Huang, Shanshan
;
Deng, Aimin
;
Bai, Billy
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 299-320
Persistent link: https://www.econbiz.de/10012798193
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