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~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Customer value"
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Kundenzufriedenheit
Kundenwert
2,537
Customer value
2,528
Beziehungsmarketing
1,461
Relationship marketing
1,461
Consumer behaviour
630
Konsumentenverhalten
627
Value creation
574
Betriebliche Wertschöpfung
569
Customer satisfaction
310
Customer integration
307
Kundenintegration
307
Service quality
271
Dienstleistungsqualität
264
Marketingmanagement
230
Marketing management
227
Theorie
225
Theory
225
Lieferantenmanagement
188
Supplier relationship management
188
customer value
172
Deutschland
150
Germany
149
B-to-B-Marketing
143
Business-to-business marketing
143
Kundenmanagement
139
Brand management
138
Markenführung
138
USA
134
United States
133
Service-dominant logic
128
Brand image
126
Markenimage
126
Service-Dominant Logic
125
Value co-creation
111
Social Web
91
Social web
91
Einzelhandel
81
Marketing
81
Messung
80
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Undetermined
145
Free
41
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Article
262
Book / Working Paper
35
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Article in journal
249
Aufsatz in Zeitschrift
249
Aufsatz im Buch
13
Book section
13
Graue Literatur
5
Hochschulschrift
5
Non-commercial literature
5
Ratgeber
3
Thesis
3
Arbeitspapier
2
Case study
2
Fallstudie
2
Guidebook
2
Working Paper
2
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1
Checkliste
1
Conference paper
1
Elektronischer Datenträger als Beilage
1
Handbook
1
Handbuch
1
Konferenzbeitrag
1
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English
277
German
20
Author
All
Gallarza, Martina G.
6
Gil Saura, Irene
5
Le Nguyen Hau
4
Sesé, F. Javier
4
Al Haj Eid, Mohammad Badi’
3
Dandis, Ala' Omar
3
Del Chiappa, Giacomo
3
Gligor, David M.
3
Itani, Omar S.
3
Matzler, Kurt
3
McColl-Kennedy, Janet R.
3
Mostafa Rasoolimanesh, S.
3
Pham Ngoc Thuy
3
Vera, Jorge
3
Verhoef, Peter C.
3
Ahn, Jiseon
2
Arteaga, Francisco
2
Arteaga-Moreno, Francisco
2
Cheung, Fung Yi Millissa
2
Chon, Kaye
2
Danaher, Tracey S.
2
Dedeoğlu, Bekir Bora
2
Edvardsson, Bo
2
Eriksson, Maria
2
Guo, Lin
2
Hao, Fei
2
Hinterhuber, Hans H.
2
Hollebeek, Linda D.
2
Ingelsson, Pernilla
2
Keränen, Joona
2
Kibos, Kiprop Eric
2
Kim, Eojina
2
Kleinaltenkamp, Michael
2
Kusumawati, Andriani
2
Langat, Kipkirui Daniel
2
McManus, Lisa
2
Ngo, Liem Viet
2
O'Cass, Aron
2
Odunga, Mukoswi Robert
2
Prohl-Schwenke, Katharina
2
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Institution
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Shaker Verlag
1
Published in...
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Journal of retailing and consumer services
17
International journal of hospitality management
16
The journal of services marketing
7
Journal of business research : JBR
6
The service industries journal
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of service research : JSR
5
The TQM journal : the international review of organizational improvement
5
Tourism management : research, policies, practice
5
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
4
Journal of vacation marketing
4
Service business
4
Cogent business & management
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of contemporary hospitality management
3
International journal of leisure and tourism marketing : IJLTM
3
International journal of services and operations management
3
Journal of air transport management
3
Journal of the Academy of Marketing Science
3
Management decision : MD
3
Expert journal of marketing
2
International journal of electronic commerce : IJEC
2
International journal of market research
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
International journal of retail & distribution management
2
International journal of services, economics and management
2
Journal of business-to-business marketing
2
Journal of consumer behaviour : an international research review
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality and tourism insights
2
Journal of hospitality marketing & management
2
Journal of marketing management : MM
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of service management
2
Journal of service research
2
Journal of strategic marketing
2
Journal of travel and tourism marketing
2
Kundenorientierte Unternehmensführung : Kundenorientierung - Kundenzufriedenheit - Kundenbindung
2
Service Value als Werttreiber : Konzepte, Messung und Steuerung
2
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ECONIS (ZBW)
297
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81
Customer evaluation of supply systems : the case of Ethiopian seed supply systems
Bogale, Shimelis Altaye
;
Verhees, Frans J. H. M.
; …
- In:
Journal of African business
19
(
2018
)
4
,
pp. 550-570
Persistent link: https://www.econbiz.de/10011930501
Saved in:
82
The complex firm financial effects of customer satisfaction improvements
Guenther, Miriam
;
Guenther, Peter
- In:
International journal of research in marketing : IJRM ; …
38
(
2021
)
3
,
pp. 639-662
Persistent link: https://www.econbiz.de/10012939493
Saved in:
83
Customer value co-creation behaviors and service outcomes : insights from a transformative service
Torkzadeh, Samaneh
;
Zolfagharian, Mohammadali
;
Iyer, Pramod
- In:
Journal of strategic marketing
29
(
2021
)
8
,
pp. 635-657
Persistent link: https://www.econbiz.de/10012653601
Saved in:
84
The impact of value co-creation on satisfaction and loyalty : the moderating effect of price fairness : empirical study of automobile customers in Ghana
Opata, Christian Narh
;
Xiao, Wen
;
Nusenu, Angela Abena
; …
- In:
Total quality management & business excellence
32
(
2021
)
11
,
pp. 1167-1181
Persistent link: https://www.econbiz.de/10012607232
Saved in:
85
Are you ready for a contactless future? : a multi-group analysis of experience, delight, customer equity, and trust based on the Technology Readiness Index 2.0
Hao, Fei
;
Chon, Kaye
- In:
Journal of travel and tourism marketing
38
(
2021
)
9
,
pp. 900-916
Persistent link: https://www.econbiz.de/10013178053
Saved in:
86
Perception value of product-service systems : neural effects of service experience and customer knowledge
Zhao, Meina
;
Wang, Xuqi
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012648874
Saved in:
87
Website stickiness : role of customer value, satisfaction, trust and habit
Goyal, Terjani
;
Dutta, Kirti
- In:
International journal of technology marketing : IJTMkt
15
(
2021
)
4
,
pp. 426-447
Persistent link: https://www.econbiz.de/10012693546
Saved in:
88
Social commerce website design, perceived value and loyalty behavior intentions : the moderating roles of gender, age and frequency of use
Molinillo, Sebastian
;
Aguilar-Illescas, Rocío
; …
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012666047
Saved in:
89
Linking servicescape and customer engagement : an investigation in the hotel context
Li, Shuhao
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012495109
Saved in:
90
Do customer equity drivers affect customer relationship quality and customer relational outcomes in banking?
Al-Wugayan, Adel A. A.
- In:
International journal of electronic customer …
13
(
2021
)
1
,
pp. 1-29
Persistent link: https://www.econbiz.de/10012598021
Saved in:
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