//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Retail trade"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"customer behavior"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Retail trade
Consumer behaviour
138
Konsumentenverhalten
137
customer behavior
69
Beziehungsmarketing
65
Relationship marketing
65
Customer behavior
63
Dienstleistungsqualität
32
Service quality
32
Customer satisfaction
26
Kundenzufriedenheit
26
Online retailing
26
Online-Handel
26
E-commerce
19
Electronic Commerce
18
Theorie
16
Theory
16
Customer Behavior
15
Einzelhandel
14
strategic customer behavior
14
Preismanagement
13
Pricing strategy
13
Dysfunctional customer behavior
10
Brand management
9
Corporate Social Responsibility
9
Corporate social responsibility
9
Markenführung
9
Customer service
8
Distribution channel
8
Kundenservice
8
Marketing management
8
Marketingmanagement
8
Vertriebsweg
8
Gastronomie
7
Lieferkette
7
Multichannel strategy
7
Multikanalvertrieb
7
Restaurant industry
7
Supply chain
7
Data mining
6
more ...
less ...
Online availability
All
Undetermined
11
Free
1
Type of publication
All
Article
13
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
13
Aufsatz in Zeitschrift
13
Arbeitspapier
1
Graue Literatur
1
Non-commercial literature
1
Working Paper
1
Language
All
English
14
Author
All
Gao, Fei
2
Kumar, Subodha
2
Mehra, Amit
2
A., Matteo
1
Acquila-Natale, Emiliano
1
Agrawal, Vishal V.
1
Algesheimer, René
1
Bijmolt, Tammo H. A.
1
Breitsohl, Jan
1
Campian, Veronica D.
1
Cui, Shiliang
1
Dabija, Dan Cristian
1
Dholakia, Utpal
1
Gijsenberg, Maarten J.
1
Haas, Alexander
1
Hirche, Christian F.
1
Huang, Zhimin
1
Iglesias-Pradas, Santiago
1
Kenning, Peter
1
Kumar, Anuj
1
Li, Xue
1
Loureiro, Sandra Maria Correia
1
Manchanda, Puneet
1
P., Bjorn
1
Packard, Grant
1
Pattabhiramaiah, Adithya
1
Raju, Jagmohan Singh
1
Roschk, Holger
1
Seger-Guttmann, Tali
1
Stanca, Liana
1
Su, Xuanming
1
Yang, Feng
1
Yang, Zhao
1
more ...
less ...
Published in...
All
Journal of retailing
3
Management science : journal of the Institute for Operations Research and the Management Sciences
3
Journal of retailing and consumer services
2
Advances in business and management forecasting
1
Information systems research : ISR
1
Inventi impact: retailing & consumer services
1
Journal of business research : JBR
1
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
1
SOM research reports
1
more ...
less ...
Source
All
ECONIS (ZBW)
14
Showing
1
-
10
of
14
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
When offline stores reduce online returns
Hirche, Christian F.
;
Bijmolt, Tammo H. A.
;
Gijsenberg, …
-
2021
Persistent link: https://www.econbiz.de/10012522241
Saved in:
2
Qualitative analysis of
customer
behavior
in the retail industry during the COVID-19 pandemic : a word-cloud and sentiment analysis approach
Stanca, Liana
;
Dabija, Dan Cristian
;
Campian, Veronica D.
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014373382
Saved in:
3
The effect of multichannel and omnichannel retailing on physical stores
Gao, Fei
;
Agrawal, Vishal V.
;
Cui, Shiliang
- In:
Management science : journal of the Institute for …
68
(
2022
)
2
,
pp. 809-826
Persistent link: https://www.econbiz.de/10012876998
Saved in:
4
How to measure quality in multi-channel retailing and not die trying
Acquila-Natale, Emiliano
;
Iglesias-Pradas, Santiago
- In:
Journal of business research : JBR
109
(
2020
),
pp. 38-48
Persistent link: https://www.econbiz.de/10012238022
Saved in:
5
Why do stores drive online sales? : evidence of underlying mechanisms from a multichannel retailer
Kumar, Anuj
;
Mehra, Amit
;
Kumar, Subodha
- In:
Information systems research : ISR
30
(
2019
)
1
,
pp. 319-338
Persistent link: https://www.econbiz.de/10012038230
Saved in:
6
Customers' irrational beliefs : scale development and validation
Seger-Guttmann, Tali
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 54-66
Persistent link: https://www.econbiz.de/10012025828
Saved in:
7
Buy-online-and-pick-up-in-store strategy and showroom strategy in the omnichannel retailing
Yang, Feng
;
Li, Xue
;
Huang, Zhimin
- In:
Advances in business and management forecasting
13
(
2019
),
pp. 25-49
Persistent link: https://www.econbiz.de/10012154882
Saved in:
8
Competitive strategies for brick-and-mortar stores to counter "showrooming"
Mehra, Amit
;
Kumar, Subodha
;
Raju, Jagmohan Singh
- In:
Management science : journal of the Institute for …
64
(
2018
)
7
,
pp. 3076-3090
Persistent link: https://www.econbiz.de/10011899711
Saved in:
9
Omnichannel retail operations with buy-online-and-pick-up-in-store
Gao, Fei
;
Su, Xuanming
- In:
Management science : journal of the Institute for …
63
(
2017
)
8
,
pp. 2478-2492
Persistent link: https://www.econbiz.de/10011741393
Saved in:
10
When ethical transgressions of customers have beneficial long-term effects in retailing : an empirical investigation
Yang, Zhao
;
Algesheimer, René
;
Dholakia, Utpal
- In:
Journal of retailing
93
(
2017
)
4
,
pp. 420-439
Persistent link: https://www.econbiz.de/10011790692
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->