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Search: "The journal of personal selling & sales management"
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152
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Jaramillo, Fernando
21
Rapp, Adam
19
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12
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11
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10
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9
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9
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The journal of personal selling & sales management : JPSSM
261
The journal of personal selling & sales management
211
Source
All
ECONIS (ZBW)
261
OLC EcoSci
211
Showing
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51
Approach or avoid? : the effect of regulatory focus on consumer behavioural responses to personal selling attempts
Xie, Guang-xin
;
Kahle, Lynn R.
- In:
The journal of personal selling & sales management : JPSSM
34
(
2014
)
4
,
pp. 260-271
Persistent link: https://www.econbiz.de/10010431571
Saved in:
52
Special issue: International selling and sales management
2011
Persistent link: https://www.econbiz.de/10009271819
Saved in:
53
A process model of buyer responses to salesperson transgressions and recovery efforts : the impact of salesperson orientation
Hansen, John D.
;
Lund, Donald J.
;
DeCarlo, Thomas E.
- In:
The journal of personal selling & sales management : JPSSM
36
(
2016
)
1
,
pp. 59-73
Persistent link: https://www.econbiz.de/10011486203
Saved in:
54
Salesperson ambidexterity and customer satisfaction : examining the role of customer demandingness, adaptive selling, and role conflict
Agnihotri, Raj
;
Gabler, Colin B.
;
Itani, Omar S.
; …
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 27-41
Persistent link: https://www.econbiz.de/10011690128
Saved in:
55
Introduction to the special issue on the intersection of professional selling and service
Rapp, Adam
;
Baker, Thomas L.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 4-10
Persistent link: https://www.econbiz.de/10011690055
Saved in:
56
Do sales and service compete? : the impact of multiple psychological climates on frontline employee performance
Ogilvie, Jessica
;
Rapp, Adam
;
Bachrach, Daniel G.
; …
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 11-26
Persistent link: https://www.econbiz.de/10011690132
Saved in:
57
Familiarity breeds contempt : perceived service and sales complacency in business-to-business relationships
Friend, Scott B.
;
Johnson, Jeff S.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 42-60
Persistent link: https://www.econbiz.de/10011690133
Saved in:
58
Psychological ethical climate, leader-member exchange and commitment to superior customer value : influencing salespeople’s unethical intent and sales performance
Schwepker, Charles H. <Jr.>
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 72-87
Persistent link: https://www.econbiz.de/10011690139
Saved in:
59
Generating leads with sequential persuasion: should sales influence tactics be consistent or complementary?
Pöyry, Essi
;
Parvinen, Petri
;
McFarland, Richard G.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
2
,
pp. 89-99
Persistent link: https://www.econbiz.de/10011734615
Saved in:
60
Translating sales effort into service performance: it's an emotional ride
Ogilvie, Jessica
;
Rapp, Adam
;
Agnihotri, Raj
;
Bachrach, …
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
2
,
pp. 100-112
Persistent link: https://www.econbiz.de/10011734618
Saved in:
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