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Search: person:"Beatty, Sharon E."
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Consumer behaviour
22
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21
Beziehungsmarketing
19
Relationship marketing
19
Customer satisfaction
9
USA
9
United States
9
Kundenzufriedenheit
8
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Online retailing
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Emotion
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research-article
8
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5
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English
66
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Beatty, Sharon E.
115
Walsh, Gianfranco
24
Wang, Sijun
16
Mothersbaugh, David L.
13
Jones, Michael A.
11
Reynolds, Kristy E.
11
Shiu, Edward
11
Northington, William Magnus
9
Beatty, Sharon E
8
Harrison, Mary P.
8
Pervan, Simon J.
8
Bove, Liliana L.
7
Hill, William W.
7
Holloway, Betsy Bugg
7
Gillison, Stephanie T.
6
Zhang, Jingyun
6
Vivek, Shiri D.
5
Weun, Seungoog
5
Bartikowski, Boris
4
Homer, Pamela
4
Noble, Stephanie M.
4
Holloway, Betsy B.
3
Kahle, Lynn R.
3
Morgan, Robert M.
3
Shiu, Edward M.K.
3
Albrecht, Arne Keno
2
Baker, Julie
2
Blut, Markus
2
Dalela, Vivek
2
Flight, Richard L.
2
Foxx, William K.
2
Gillison, Stephanie
2
Givan, Alexa Martinez
2
Hassan, Louise M.
2
Jeon, Jung Ok
2
Lim, Junsang
2
Liu, Jeanny
2
Michaelidou, Nina
2
Mothersbaugh, David
2
Ponder, Nicole
2
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Journal of business research : JBR
31
Journal of Business Research
17
Journal of marketing theory and practice
11
Journal of service research : JSR
8
The journal of services marketing
8
Journal of retailing
7
Journal of Services Marketing
5
Journal of Consumer Research
4
Journal of Consumer Marketing
3
Journal of consumer research : JCR ; an interdisciplinary bimonthly
3
Journal of marketing theory and practice : JMTP
3
Journal of the Academy of Marketing Science
3
British journal of management : BJM
2
Journal of marketing
2
Operations research, Management science : OR MS ; the international literature digest
2
Customer engagement : contemporary issues and challenges
1
Customer engagement marketing
1
European journal of marketing
1
Handbook of research on customer engagement
1
Journal of global marketing
1
Journal of marketing education : JME
1
Journal of retailing and consumer services
1
Journal of service research
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Journal of service theory and practice
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Marketing strategy organization and implementation
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Qualitative Market Research: An International Journal
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Reputation Management
1
The journal of consumer marketing
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ECONIS (ZBW)
54
OLC EcoSci
38
RePEc
21
Other ZBW resources
9
BASE
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1
Encouraging prolonged consumption through habit-boosting efforts : conceptualization and research agenda
Taylor, Jennifer Fries
;
Beatty, Sharon E.
;
Roberto, …
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 28-42
Persistent link: https://www.econbiz.de/10014473581
Saved in:
2
FLEs' concerns with misbehaving customers in the time of COVID and beyond
Gillson, Stephanie T.
;
Beatty, Sharon E.
;
Northington, …
- In:
Journal of service theory and practice
33
(
2023
)
6
,
pp. 771-796
Persistent link: https://www.econbiz.de/10014448092
Saved in:
3
Cultural personal values and switching costs perceptions : beyond Hofstede
Blut, Markus
;
Beatty, Sharon E.
;
Northington, William Magnus
- In:
Journal of business research : JBR
150
(
2022
),
pp. 339-353
Persistent link: https://www.econbiz.de/10013365721
Saved in:
4
It's not whether you win or lose, it's how you play : customer delight in unpredictable experiential encounters
Barnes, Donald C.
;
Pelletier, Mark J.
;
Collier, Joel E.
; …
- In:
European journal of marketing
56
(
2022
)
8
,
pp. 2216-2249
Persistent link: https://www.econbiz.de/10013457336
Saved in:
5
Shoppers' digital deal seeking : charting new territory
Gillison, Stephanie T.
;
Beatty, Sharon E.
;
Northington, …
- In:
Journal of marketing theory and practice : JMTP
30
(
2022
)
2
,
pp. 257-277
Persistent link: https://www.econbiz.de/10013358772
Saved in:
6
Female-friend gift-card giving
Gillison, Stephanie T.
;
Beatty, Sharon E.
;
Reynolds, …
- In:
Journal of marketing theory and practice : JMTP
30
(
2022
)
4
,
pp. 421-439
Persistent link: https://www.econbiz.de/10013358799
Saved in:
7
I don't want to be a rule enforcer during the COVID-19 pandemic : frontline employees' plight
Northington, William Magnus
;
Gillison, Stephanie T.
; …
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012665965
Saved in:
8
Customer engagement and networked environments
Beatty, Sharon E.
- In:
Handbook of research on customer engagement
,
(pp. 391-401)
.
2019
Persistent link: https://www.econbiz.de/10013163398
Saved in:
9
Combating the negative effects of showrooming : successful salesperson tactics for converting showroomers into buyers
Faßnacht, Martin
;
Beatty, Sharon E.
;
Szajna, Markus
- In:
Journal of business research : JBR
102
(
2019
),
pp. 131-139
Persistent link: https://www.econbiz.de/10012103948
Saved in:
10
Unintended reward costs : the effectiveness of customer referral reward programs for innovative products and services
Dose, David
;
Walsh, Gianfranco
;
Beatty, Sharon E.
; …
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
3
,
pp. 438-459
Persistent link: https://www.econbiz.de/10012107178
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