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Search: person:"Vesel, Patrick"
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Customer satisfaction
5
Kundenzufriedenheit
5
Beziehungsmarketing
4
Relationship marketing
4
Dienstleistungsqualität
3
Service quality
3
DIY retail
2
Heimwerkermarkt
2
Automotive industry
1
B-to-B-Marketing
1
B2B
1
BMW
1
Business services
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Business-to-business marketing
1
Deutschland
1
E-commerce
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Einzelhandel
1
Electronic Commerce
1
Germany
1
Gesundheitsversorgung
1
Gesundheitswesen
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Health care
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Health care system
1
Hospital
1
Kfz-Industrie
1
Krankenhaus
1
Kundenbindungsprogramm
1
Lieferantenmanagement
1
Loyalty program
1
Patient satisfaction
1
Patienten
1
Patients
1
Performance measurement
1
Performance-Messung
1
Retail trade
1
Structural equation model
1
Strukturgleichungsmodell
1
Supplier relationship management
1
Unternehmensdienstleistung
1
business-to-business
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Article
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English
5
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Vesel, Patrick
10
Zabkar, Vesna
8
Eskofier, Björn M.
1
Hornegger, Joachim
1
Kornhuber, Johannes
1
Matos, Celso Augusto de
1
Meinzer, Stefan
1
Paiva, Ely Laureano
1
Prenninger, Johann
1
Teixeira, Rafael
1
Volmer, Judith
1
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Published in...
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European journal of marketing : EJM
3
Journal of retailing and consumer services
3
Managing service quality : MSQ ; an international journal
2
International journal of services technology and management : IJSTM
1
Service business
1
Source
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ECONIS (ZBW)
5
OLC EcoSci
5
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1
The joint effect of buyer-supplier interaction and service complexity on B2B buyer satisfaction
Teixeira, Rafael
;
Paiva, Ely Laureano
;
Matos, Celso …
- In:
International journal of services technology and …
26
(
2020
)
6
,
pp. 455-477
Persistent link: https://www.econbiz.de/10012503714
Saved in:
2
Translating satisfaction determination from health care to the automotive industry
Meinzer, Stefan
;
Prenninger, Johann
;
Vesel, Patrick
; …
- In:
Service business
10
(
2016
)
4
,
pp. 651-685
Persistent link: https://www.econbiz.de/10011722415
Saved in:
3
Comprehension of relationship quality in the retail environment
Vesel, Patrick
;
Zabkar, Vesna
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
3
,
pp. 213-235
Persistent link: https://www.econbiz.de/10003980777
Saved in:
4
Relationship quality evaluation in retailers' relationships with consumers
Vesel, Patrick
;
Zabkar, Vesna
- In:
European journal of marketing : EJM
44
(
2010
)
9/10
,
pp. 1334-1365
Persistent link: https://www.econbiz.de/10008661725
Saved in:
5
Comprehension of relationship quality in the retail environment
Vesel, Patrick
;
Zabkar, Vesna
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
3
,
pp. 213-236
Persistent link: https://www.econbiz.de/10008408526
Saved in:
6
Relationship quality evaluation in retailers' relationships with consumers
Vesel, Patrick
;
Zabkar, Vesna
- In:
European journal of marketing : EJM
44
(
2010
)
9
,
pp. 1334-1366
Persistent link: https://www.econbiz.de/10008451057
Saved in:
7
Relationship quality evaluation in retailers' relationships with consumers
Vesel, Patrick
;
Zabkar, Vesna
- In:
European journal of marketing : EJM
44
(
2010
)
9
,
pp. 1334-1366
Persistent link: https://www.econbiz.de/10008453003
Saved in:
8
Managing customer loyalty through the mediating role of satisfaction in the DIY retail loyalty program
Vesel, Patrick
;
Zabkar, Vesna
- In:
Journal of retailing and consumer services
16
(
2009
)
5
,
pp. 396-406
Persistent link: https://www.econbiz.de/10003875627
Saved in:
9
Managing customer loyalty through the mediating role of satisfaction in the DIY retail loyalty program
Vesel, Patrick
;
Zabkar, Vesna
- In:
Journal of retailing and consumer services
16
(
2009
)
5
,
pp. 396-406
Persistent link: https://www.econbiz.de/10008285752
Saved in:
10
Managing customer loyalty through the mediating role of satisfaction in the DIY retail loyalty program
Vesel, Patrick
;
Zabkar, Vesna
- In:
Journal of retailing and consumer services
16
(
2009
)
5
,
pp. 396-407
Persistent link: https://www.econbiz.de/10008881853
Saved in:
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