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Exploring different airport users' service quality satisfaction between service providers and air travelers

Hong, Seock-Jin; Choi, Dongho; Chae, Junjae - In: Journal of retailing and consumer services 52 (2020), pp. 1-10

Persistent link: https://www.econbiz.de/10012132249

Mining Chinese Historical Sources At Scale : A Machine Learning-Approach to Qing State Capacity

Keller, Wolfgang; Shiue, Carol H.; Yan, Sen - National Bureau of Economic Research - 2024

Primary historical sources are often by-passed for secondary sources due to high human costs of accessing and extracting primary information-especially in lower-resource settings. We propose a supervised machine-learning approach to the natural language processing of Chinese historical data. An...

Persistent link: https://www.econbiz.de/10015072923

Exploring passenger and flight characteristics' impacts on airport retail income : evidence from Incheon International Airport

Choi, Jong Hae; Park, Yonghwa - In: Journal of retailing and consumer services 66 (2022), pp. 1-14

Persistent link: https://www.econbiz.de/10013209674

The impact of customised mobile marketing on passenger shopping behaviour in the airport terminal

Wu, Cheng-Lung; Ma, Ngai Ki - In: Journal of retailing and consumer services 66 (2022), pp. 1-13

Persistent link: https://www.econbiz.de/10013209700

Do airport staff helpfulness and communication generate behavioral loyalty in transfer passengers? : a conditional mediation analysis

Antwi, Collins Opoku; Fan, Chong-jun; Nataliia, … - In: Journal of retailing and consumer services 54 (2020), pp. 1-15

Persistent link: https://www.econbiz.de/10012238323

The moderating role of demographic variables on customer expectations in airport retail patronage intentions of travellers

Kosiba, John Paul Basewe; Acheampong, Audrey; Adeola, Ogechi - In: Journal of retailing and consumer services 54 (2020), pp. 1-8

Persistent link: https://www.econbiz.de/10012238352

The role of airport service quality in airport and destination choice

Prentice, Catherine; Kadan, Mariam - In: Journal of retailing and consumer services 47 (2019), pp. 40-48

Persistent link: https://www.econbiz.de/10011995440

Service quality in airport hotel chains through the lens of online reviewers

Moro, Sérgio; Lopes, Rui J.; Esmerado, Joaquim; … - In: Journal of retailing and consumer services 56 (2020), pp. 1-10

Persistent link: https://www.econbiz.de/10012390003

All Clear for Takeoff : Evidence from Airports on the Effects of Infrastructure Privatization

Howell, Sabrina T.; Jang, Yeejin; Kim, Hyeik; Weisbach, … - National Bureau of Economic Research - 2022

airport performance along a rich array of dimensions such as passengers per flight, total passengers, number of routes, number … rather than operational changes. Overall, we find little evidence that privatization alone increases airport performance …. These effects are largest when there is a competing airport nearby. Finally, we show that outright ownership rather than …

Persistent link: https://www.econbiz.de/10013435106

The effect of arrival time of travelers at the airport on consumption in commercial establishments

Silva, Lenice Mirian da; Borille, Giovanna Miceli Ronzani; … - In: Journal of retailing and consumer services 68 (2022), pp. 1-11

Persistent link: https://www.econbiz.de/10013366362