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Qualitätsmanagement
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Quality management
10
Hotel industry
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Hotellerie
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Performance-Messung
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Dynamic capabilities
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Molina Azorín, José Francisco
Talib, Faisal
Antony, Jiju
78
Cudney, Elizabeth A.
22
Garza-Reyes, Jose Arturo
18
He, Zhen
17
Sampaio, Paulo
16
Shahin, Arash
16
Chiarini, Andrea
15
Sodhi, Harsimran Singh
14
Sony, Michael
14
Bruhn, Manfred
13
Swarnakar, Vikas
12
Heras-Saizarbitoria, Iñaki
11
Rathi, Rajeev
11
Tarí, Juan José
11
Gijo, E. V.
10
Kumar, Vikas
10
McDermott, Olivia
10
Tu, Yiliu
10
Zhang, Min
10
Ahuja, Inderpreet Singh
9
Anholon, Rosley
9
Liu, Hu-Chen
9
Ojha, Ravindra
9
Prybutok, Victor
9
Singh, Bikram Jit
9
Sunder M., Vijaya
9
Bagherian, Anthony
8
Bhat, Shreeranga
8
Cherrafi, Anass
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Devadasan, S. R.
8
Doordarshi Singh
8
Franceschini, Fiorenzo
8
Gremyr, Ida
8
Kumar, Vimal
8
Lunau, Stephan
8
Marimon, Frederic
8
Medeiros, Denise Dumke de
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Rampasso, Izabela Simon
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Roenpage, Olin
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Service business
3
International journal of hospitality management
2
Action-based quality management : strategy and tools for continuous improvement
1
Business process management journal
1
ISO 9001, ISO 14001, and new management standards
1
International journal of contemporary hospitality management
1
The TQM journal : the international review of organizational improvement
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Total quality management & business excellence
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1
An instrument for measuring the key practices of total quality management in ICT industry : an empirical study in India
Talib, Faisal
;
Rahman, Zillur
;
Akhtar, Asif
- In:
Service business
7
(
2013
)
2
,
pp. 275-306
Persistent link: https://www.econbiz.de/10009760430
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2
Identification and prioritization of barriers to total quality management implementation in service industry : an analytic hierarchy process approach
Talib, Faisal
;
Rahman, Zillur
- In:
The TQM journal : the international review of …
27
(
2015
)
5
,
pp. 591-615
Persistent link: https://www.econbiz.de/10011443175
Saved in:
3
Quality management and performance in the hotel industry : a literature review
Tarí, Juan José
;
Molina Azorín, José Francisco
; …
- In:
Action-based quality management : strategy and tools …
,
(pp. 1-12)
.
2014
Persistent link: https://www.econbiz.de/10011556860
Saved in:
4
How do dynamic capabilities explain hotel performance?
Pereira-Moliner, Jorge
;
Molina Azorín, José Francisco
; …
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013198480
Saved in:
5
Organizational design, quality management and competitive advantage in hotels
Pereira-Moliner, Jorge
;
Pertusa-Ortega, Eva M.
;
Tarí, …
- In:
International journal of contemporary hospitality management
28
(
2016
)
4
,
pp. 762-784
Persistent link: https://www.econbiz.de/10011585328
Saved in:
6
The internalization of a sectorial standard for quality management : a qualitative analysis in tourism
Tarí, Juan-José
;
Molina Azorín, José Francisco
; …
- In:
ISO 9001, ISO 14001, and new management standards
,
(pp. 97-108)
.
2018
Persistent link: https://www.econbiz.de/10011757691
Saved in:
7
Developing ambidexterity through quality management and their effects on performance
Pertusa-Ortega, Eva M.
;
Tarí, Juan José
; …
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012425201
Saved in:
8
An instrument for measuring the key practices of total quality management in ICT industry : an empirical study in India
Talib, Faisal
;
Rahman, Zillur
;
Akhtar, Asif
- In:
Service business
7
(
2013
)
2
,
pp. 275-306
Persistent link: https://www.econbiz.de/10010146461
Saved in:
9
The relationship between internalisation of a quality standard and customer results via employee and social results in the hotel industry
Tarí, Juan José
;
Pereira-Moliner, Jorge
;
Molina …
- In:
Total quality management & business excellence
33
(
2022
)
14
,
pp. 1656-1673
Persistent link: https://www.econbiz.de/10013415861
Saved in:
10
The link between transformational leadership and the EFQM model elements
Tarí, Juan José
;
Portela Maquieira, Silvia
;
Molina …
- In:
Business process management journal
29
(
2023
)
2
,
pp. 447-464
Persistent link: https://www.econbiz.de/10014230683
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