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1
Patient empowerment : a cross-disease exploration of antecedents and consequences
Prigge, Jana-Kristin
;
Dietz, Beatrix
;
Homburg, Christian
; …
- In:
International journal of research in marketing : IJRM ; …
32
(
2015
)
4
,
pp. 375-386
Persistent link: https://www.econbiz.de/10011428874
Saved in:
2
Seeking intelligence from patient experience using text mining : analysis of emergency department data
Varanasi, Padmini
;
Tanniru, Mohan
- In:
Information systems management
32
(
2015
)
3
,
pp. 220-228
Persistent link: https://www.econbiz.de/10011412961
Saved in:
3
Factors influencing patient loyalty to outpatient medical services : an empirical analysis of the UAE's government healthcare system
Dayan, Mumin
;
Al Kuwaiti, Ibrahim A.
;
Husain, Zafar
; …
- In:
International journal of quality & reliability management
39
(
2022
)
1
,
pp. 176-203
Persistent link: https://www.econbiz.de/10013169330
Saved in:
4
Should I wait or should I go? : travelling versus waiting for better healthcare
Lippi Bruni, Matteo
;
Ugolini, Cristina
;
Verzulli, Rossella
- In:
Regional science & urban economics
89
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013254545
Saved in:
5
Perceived quality of hospital services from the perspective of doctors and patients : an integrative model
Guedes, Monica
;
Araujo, Claudia
- In:
Latin American business review
23
(
2022
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10013190133
Saved in:
6
Moments of care : how interpersonal interactions contribute to luxury experiences of healthcare consumers
Kreuzer, Maria
;
Cado, Vesna
;
Raïes, Karine
- In:
Journal of business research : JBR
116
(
2020
),
pp. 482-490
Persistent link: https://www.econbiz.de/10012257646
Saved in:
7
Imaging room and beyond : the underlying economics behind physicians' test-ordering behavior in outpatient services
Dai, Tinglong
;
Akan, Mustafa
;
Tayur, Sridhar
- In:
Manufacturing & service operations management : M & SOM
19
(
2017
)
1
,
pp. 99-113
Persistent link: https://www.econbiz.de/10011669520
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8
Giving voice to all patients : on patients at the margins and their intention and perceived ability to complain
Salge, Torsten Oliver
;
Antons, David
;
Cichy, Patrick
; …
- In:
Health care management review : HCM review
43
(
2018
)
2
,
pp. 126-137
Persistent link: https://www.econbiz.de/10011845638
Saved in:
9
Investigating healthcare hotel travelers' overall image formation : impact of cognition, affect, and conation
Han, Heesup
;
Hwang, Jinsoo
- In:
Tourism and hospitality research : the surrey quarterly …
18
(
2018
)
3
,
pp. 346-356
Persistent link: https://www.econbiz.de/10011884838
Saved in:
10
How do you feel today? : managing patient emotions during health care experiences to enhance well-being
McColl-Kennedy, Janet R.
;
Danaher, Tracey S.
;
Gallan, …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 247-259
Persistent link: https://www.econbiz.de/10011745308
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