Narrow search
Showing 1 - 10 of 2,822
Cover Image
Service quality orientation: an approach to diffusing mindfulness in SMEs
Owusu‐Frimpong, Nana; Nwankwo, Sonny - In: International Journal of Quality & Reliability Management 29 (2012) 6, pp. 681-698
Purpose – The purpose of this paper is to connect mindfulness with service quality constructs and apply the resultant framework, service‐mindful orientation (SMO), to the analysis of strategic perspectives and philosophical orientations of small to medium‐sized enterprises (SMEs) in Ghana...
Persistent link: https://www.econbiz.de/10014800708
Cover Image
Innovation strategy and performance of international technology services ventures : the moderating effect of structural autonomy
Ndubisi, Nelson Oly; Capel, Celine Marie; Ndubisi, Gibson C. - In: Journal of service management 26 (2015) 4, pp. 548-564
Persistent link: https://www.econbiz.de/10011416708
Cover Image
Understanding the usage of global social networking sites by Arabs through the lens of uses and gratifications theory
Al-Jabri, Ibrahim M.; Sohail, M. Sadiq; Ndubisi, Nelson Oly - In: Journal of service management 26 (2015) 4, pp. 662-680
Persistent link: https://www.econbiz.de/10011416774
Cover Image
Effects of relational capabilities and power asymmetry on innovativeness and flexibility of Sub-Sahara Africa small exporting firms
Matanda, Margaret Jekanyika; Ndubisi, Nelson Oly; Jie, Ferry - In: Journal of small business management : JSBM ; a joint … 54 (2016) 1, pp. 118-138
Persistent link: https://www.econbiz.de/10011437368
Cover Image
Marketing relationships in the new millennium B2B sector
Ndubisi, Nelson Oly; Nataraajan, Rajan - In: Psychology & marketing 33 (2016) 4, pp. 227-231
Persistent link: https://www.econbiz.de/10011458424
Cover Image
Relational governance mechanisms and uncertainties in nonownership services
Ndubisi, Nelson Oly; Ehret, Michael; Wirtz, Jochen - In: Psychology & marketing 33 (2016) 4, pp. 250-266
Persistent link: https://www.econbiz.de/10011458433
Cover Image
Long-term oriented marketing relationships and ethical conduct in outsourcing sector
Ndubisi, Nelson Oly; Malhotra, Naresh K.; Capel, Celine … - In: Psychology & marketing 33 (2016) 5, pp. 372-388
Persistent link: https://www.econbiz.de/10011485883
Cover Image
Manufacturing and service supply chain resilience to the COVID-19 outbreak : lessons learned from the automobile and airline industries
Belhadi, Amine; Kamble, Sachin; Chiappetta Jabbour, … - In: Technological forecasting & social change : an … 163 (2021), pp. 1-19
Persistent link: https://www.econbiz.de/10012666052
Cover Image
Small and medium manufacturing enterprises and Asia's sustainable economic development
Ndubisi, Nelson Oly; Zhai, Xin; Lai, Kee-hung - In: International journal of production economics 233 (2021), pp. 1-5
Persistent link: https://www.econbiz.de/10012495616
Cover Image
New product development and sustainable performance of Chinese SMMEs : the role of dynamic capability and intra-national environmental forces
Liu, Yulong; Ndubisi, Nelson Oly; Liu, Yang; Barrane, … - In: International journal of production economics 230 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012388507