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1
Bundling and scheduling service packages with customer behavior : model and heuristic
Dixon, Michael J.
;
Thompson, Gary M.
- In:
Production and operations management : an international …
25
(
2016
)
1
,
pp. 36-55
Persistent link: https://www.econbiz.de/10011437166
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2
How buyer-seller relationship orientation affects adaptation of sales processes to the buying process
Viio, Paul
;
Grönroos, Christian
- In:
Industrial marketing management : the international …
52
(
2016
),
pp. 37-46
Persistent link: https://www.econbiz.de/10011447488
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3
Customer usage processes : a conceptualization and differentiation
Pfisterer, Lucas
;
Roth, Stefan
- In:
Marketing theory
15
(
2015
)
3
,
pp. 401-422
Persistent link: https://www.econbiz.de/10011492816
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4
Redesigning rewards for improved fairness perception and loyalty
Hareendrakumar VR
;
Subramoniam, Suresh
;
Nizar Hussain, M.
- In:
Vision : the journal of business perspective
24
(
2020
)
4
,
pp. 481-495
Persistent link: https://www.econbiz.de/10012388331
Saved in:
5
The impact of consumer archetypes on online purchase decision-making processes and outcomes : a behavioural process perspective
Karimi, Sahar
;
Holland, Christopher P.
;
Papamichail, Nadia
- In:
Journal of business research : JBR
91
(
2018
),
pp. 71-82
Persistent link: https://www.econbiz.de/10011902819
Saved in:
6
Consumer processing of mobile online stores : sources and effects of processing fluency
Sohn, Stefanie
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 137-147
Persistent link: https://www.econbiz.de/10011697945
Saved in:
7
Big data initiatives in retail environments : linking service process perceptions to shopping outcomes
Aloysius, John A.
;
Hoehle, Hartmut
;
Goodarzi, Soheil
; …
- In:
Big data analytics in operations and supply chain management
,
(pp. 25-51)
.
2018
Persistent link: https://www.econbiz.de/10011965326
Saved in:
8
Influences of "appscape" on mobile app adoption and m-loyalty
Kumar, Deepak S.
;
Purani, Keyoor
;
Viswanathan, Shyam A.
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 132-141
Persistent link: https://www.econbiz.de/10011929917
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9
From transactions to journeys and beyond : the evolution of B2B buying process modeling
Steward, Michelle D.
;
Narus, James A.
;
Roehm, Michelle L.
; …
- In:
Industrial marketing management : the international …
83
(
2019
),
pp. 288-300
Persistent link: https://www.econbiz.de/10012146631
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10
Modeling customer bounded rationality in operations management : a review and research opportunities
Ren, Hang
;
Huang, Tingliang
- In:
Computers & operations research : and their …
91
(
2018
),
pp. 48-58
Persistent link: https://www.econbiz.de/10011793517
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