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~isPartOf:"International journal of contemporary hospitality management"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Arbeitszufriedenheit
93
Job satisfaction
93
Hotel industry
49
Hotellerie
49
Tourism employees
44
Tourismusberufe
44
Employee retention
35
Mitarbeiterbindung
35
Arbeitsverhalten
31
Work behaviour
31
Arbeitskräfte
24
Customer satisfaction
24
Workforce
24
Satisfaction
23
Human Resource Management
22
Personalmanagement
22
Leistungsmotivation
20
Work motivation
20
Dienstleistungsqualität
18
Service quality
18
Gastgewerbe
16
Hospitality industry
16
Hospital
15
Krankenhaus
15
Arbeitsmobilität
14
Labour mobility
14
Stress
14
Work stress
14
Arbeitsleistung
13
Job performance
13
Zufriedenheit
13
Consumer behaviour
11
Emotion
11
Führungsstil
11
Gastronomie
11
Konsumentenverhalten
11
Leadership style
11
Organizational behaviour
11
Restaurant industry
11
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24
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24
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24
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English
24
Author
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Guchait, Priyanko
2
Jeong, Miyoung
2
McPhail, Ruth
2
Shin, Hyejo Hailey
2
Aldakhil, Abdullah Mohamed
1
Amin, Muslim
1
Au, Wai Ching
1
Back, Ki-joon
1
Bae, So Young
1
Bai, Billy
1
Baum, Tom
1
Chan, Eric S. W.
1
Chaulagain, Suja
1
Chen, Joseph
1
Chi, Christina G.
1
Chi, Christina Geng-Qing
1
Cho, Meehee
1
Cobanoglu, Cihan
1
Constanti, Panayiotis
1
Creed, Peter
1
Davidson, Michael
1
Deng, Aimin
1
Do The Khoa
1
Fisher, Ron
1
Francis, Mark
1
Gip, Huy
1
Gursoy, Dogan
1
Hahm, Jeeyeon
1
Herington, Carmel
1
Ho, Ching Hua
1
Huang, Shanshan
1
Kang, Juhee
1
Karadas, Georgiana
1
Karatepe, Osman M.
1
Khoo-Lattimore, Catheryn
1
Kim, Jong Min
1
Kim, Miyoung
1
Kwun, David J.
1
Lee, Choong-Ki
1
Lee, Jin-soo
1
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International journal of contemporary hospitality management
International journal of hospitality management
85
Journal of retailing and consumer services
76
Journal of business research : JBR
59
Journal of travel and tourism marketing
39
Tourism management : research, policies, practice
39
The journal of services marketing
35
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
33
Journal of hospitality marketing & management
28
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
24
Services marketing quarterly
22
Tourism management perspectives : TMP
22
Tourism analysis : an interdisciplinary tourism & hospitality journal
21
Service business
19
Cogent business & management
18
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
17
Journal of service management
17
The journal of business & industrial marketing
16
Journal of vacation marketing
15
The service industries journal
15
Journal of Asian finance, economics and business : JAFEB
14
Asia Pacific journal of marketing and logistics
13
International journal of quality & reliability management
13
The international review of retail, distribution and consumer research
13
Industrial marketing management : the international journal for industrial and high-tech firms
12
Journal of hospitality and tourism insights
12
Journal of strategic marketing
12
Global business and finance review
11
International journal of bank marketing
11
International journal of services and operations management : IJSOM
11
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
11
Journal of marketing for higher education
11
Journal of vocational behavior
11
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
10
International journal of event and festival management
10
International journal of productivity and quality management : IJPQM
10
International review on public and non-profit marketing
10
Psychology & marketing
10
The international journal of bank marketing : IJBM
10
International business and economics research journal
9
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ECONIS (ZBW)
24
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1
What matters, and what matters most? : exploring resident
satisfaction
in continuing care retirement communities
Chaulagain, Suja
;
Li, Jianwen
;
Pizam, Abraham
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2472-2495
Persistent link: https://www.econbiz.de/10013412651
Saved in:
2
Cocreation of gastronomy experience through cooking classes
Yoo, Joanne Jung-Eun
;
Park, Junkyu
;
Cho, Meehee
- In:
International journal of contemporary hospitality management
34
(
2022
)
9
,
pp. 3230-3252
Persistent link: https://www.econbiz.de/10013412878
Saved in:
3
Quality of work life and job
satisfaction
among frontline hotel employees : a self-determination and need
satisfaction
theory approach
Lee, Jin-soo
;
Back, Ki-joon
;
Chan, Eric S. W.
- In:
International journal of contemporary hospitality management
27
(
2015
)
5
,
pp. 768-789
Persistent link: https://www.econbiz.de/10011405111
Saved in:
4
Satisfaction
, value and intention to return in hotels
Worsfold, Kate
;
Fisher, Ron
;
McPhail, Ruth
;
Francis, Mark
; …
- In:
International journal of contemporary hospitality management
28
(
2016
)
11
,
pp. 2570-2588
Persistent link: https://www.econbiz.de/10011641600
Saved in:
5
Accommodation preferences of the girlfriend getaway market in Malaysia : self-image,
satisfaction
and loyalty
Khoo-Lattimore, Catheryn
;
Prayag, Girish
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2748-2770
Persistent link: https://www.econbiz.de/10011610959
Saved in:
6
From service-dominant orientation to positive customer outcomes : a self-determination model in the custom travel service context
Li, Mingfei
;
Huang, Shanshan
;
Deng, Aimin
;
Bai, Billy
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 299-320
Persistent link: https://www.econbiz.de/10012798193
Saved in:
7
The dynamics in asymmetric effects of multi-attributes on customer
satisfaction
: evidence from COVID-19
Kim, Jong Min
;
Liu, Jiahao
;
Park, Keeyeon Ki-cheon
- In:
International journal of contemporary hospitality management
35
(
2023
)
10
,
pp. 3497-3517
Persistent link: https://www.econbiz.de/10014334322
Saved in:
8
The influence of leader empowering behaviors and employee psychological empowerment on customer
satisfaction
Namasivayam, Karthik
;
Guchait, Priyanko
;
Lei, Puiwa
- In:
International journal of contemporary hospitality management
26
(
2014
)
1
,
pp. 69-84
Persistent link: https://www.econbiz.de/10010249714
Saved in:
9
Sense of calling and career
satisfaction
of hotel frontline employees : mediation through knowledge sharing with organizational members
Lee, Kyoung-Joo
- In:
International journal of contemporary hospitality management
28
(
2016
)
2
,
pp. 346-365
Persistent link: https://www.econbiz.de/10011459840
Saved in:
10
Development and initial validation of a hospitality employees' job
satisfaction
index : evidence from Australia
McPhail, Ruth
;
Patiar, Anoop
;
Herington, Carmel
;
Creed, …
- In:
International journal of contemporary hospitality management
27
(
2015
)
8
,
pp. 1814-1838
Persistent link: https://www.econbiz.de/10011447528
Saved in:
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