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~isPartOf:"International journal of contemporary hospitality management"
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Beziehungsmarketing
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Relationship marketing
120
Consumer behaviour
74
Konsumentenverhalten
74
Customer satisfaction
60
Kundenzufriedenheit
60
Dienstleistungsqualität
53
Service quality
53
Hotel industry
49
Hotellerie
49
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26
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17
Markenimage
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Tourism industry
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International journal of contemporary hospitality management
Journal of business research : JBR
1,027
Journal of retailing and consumer services
680
Industrial marketing management : the international journal for industrial and high-tech firms
645
SpringerLink / Bücher
530
International journal of hospitality management
353
NBER working paper series
352
Journal of strategic marketing
343
Working paper / National Bureau of Economic Research, Inc.
336
The journal of business & industrial marketing
310
NBER Working Paper
297
Journal of the Academy of Marketing Science
277
The journal of services marketing
242
Journal of marketing
231
The service industries journal
227
European journal of marketing : EJM
226
Journal of marketing management : MM
208
Europäische Hochschulschriften / 5
201
European Journal of Marketing
198
Gabler Edition Wissenschaft
197
Marketing intelligence & planning
195
The journal of brand management : an international journal
176
Tourism management : research, policies, practice
171
Discussion paper series / IZA
169
International journal of electronic customer relationship management : IJECRM
163
Psychology & marketing
160
European journal of operational research : EJOR
159
Asia Pacific journal of marketing and logistics
153
The journal of product & brand management
149
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
146
Journal of travel and tourism marketing
144
OECD Environment Statistics
141
Journal of marketing communications
139
Management science : journal of the Institute for Operations Research and the Management Sciences
138
Cogent business & management
136
Journal of retailing
135
Journal of hospitality marketing & management
132
Marketing Intelligence & Planning
129
Springer eBook Collection
127
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
127
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ECONIS (ZBW)
148
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1
Customer profitability analysis with time-driven activity-based costing : a case study in a hotel
Dalci, Ilhan
;
Tanis, Veyis
;
Kosan, Levent
- In:
International journal of contemporary hospitality management
22
(
2010
)
5
,
pp. 609-637
Persistent link: https://www.econbiz.de/10008651302
Saved in:
2
Hotel loyalty programs : how valuable is valuable enough? : Lijia (Karen) Xie and Chih-Chien Chen
Xie, Lijia Karen
;
Chen, Chih-chien
- In:
International journal of contemporary hospitality management
26
(
2014
)
1
,
pp. 107-129
Persistent link: https://www.econbiz.de/10010249707
Saved in:
3
Creating customer value in the sharing economy : an investigation of Airbnb users and their tripographic characteristics
So, Kevin Kam Fung
;
Kim, Hyunsu
;
Min, Somang
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 23-45
Persistent link: https://www.econbiz.de/10012798179
Saved in:
4
Contactless service in hospitality : bridging customer equity, experience, delight, satisfaction, and trust
Hao, Fei
;
Chon, Kaye
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 113-134
Persistent link: https://www.econbiz.de/10012798183
Saved in:
5
From service-dominant orientation to positive customer outcomes : a self-determination model in the custom travel service context
Li, Mingfei
;
Huang, Shanshan
;
Deng, Aimin
;
Bai, Billy
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 299-320
Persistent link: https://www.econbiz.de/10012798193
Saved in:
6
Customer satisfaction, service quality, and customer value: years 2000-2015
Oh, Haemoon
;
Kim, Kawon
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 2-29
Persistent link: https://www.econbiz.de/10011611056
Saved in:
7
Linking positive psychological capital with customer value co-creation
Lee, Yi-Hsuan
;
Hsiao, Chan
;
Chen, Yee-Chen
- In:
International journal of contemporary hospitality management
29
(
2017
)
4
,
pp. 1235-1255
Persistent link: https://www.econbiz.de/10011708025
Saved in:
8
Opportunities and challenges of value co-creation : the role of customer involvement in hotel service development
Ma, Shuang
;
Gu, Huimin
;
Wang, Yonggui
;
Hampson, Daniel P.
- In:
International journal of contemporary hospitality management
29
(
2017
)
12
,
pp. 3023-3043
Persistent link: https://www.econbiz.de/10011804911
Saved in:
9
Mood regulation, customer participation, and customer value creation in hospitality services
Taheri, Babak
;
Coelho, Filipe
;
Sousa, Carlos M. P.
; …
- In:
International journal of contemporary hospitality management
29
(
2017
)
12
,
pp. 3063-3081
Persistent link: https://www.econbiz.de/10011804932
Saved in:
10
Antecedents and consequences of co-creation value with a resolution of complex P2P relationships
Foroudi, Pantea
;
Marvi, Reza
;
Colmekcioglu, Nazan
- In:
International journal of contemporary hospitality management
34
(
2022
)
12
,
pp. 4355-4388
Persistent link: https://www.econbiz.de/10013455329
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