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An exploratory study of competencies required to co-create memorable customer experiences in the hospitality industry

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Mediating mechanisms in the relationship between supervisor incivility and employee service delivery in the hospitality industry

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Employees' justice perceptions as a factor influencing successful outsourcing in the hospitality industry

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Tokenism in the workplace : does brand activism benefit LGBTQ+ employees in the hospitality industry?

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"One size doesn't fit all" : tourism and hospitality employees' response to internal brand management

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Will parental influences affect career choice? : evidence from hospitality and tourism management students in China

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University challenge : sharing some experiences of engaging with industry

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