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Why is employees' emotional intelligence important? : the effects of EI on stress-coping styles and job satisfaction in the hospitality industry
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of contemporary hospitality management 28 (2016) 8, pp. 1649-1675
Persistent link: https://www.econbiz.de/10011613983
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Food safety in the US catering industry : empirical findings
Ghezzi, Sara; Ayoun, Baker - In: International journal of contemporary hospitality management 25 (2013) 3, pp. 365-382
Persistent link: https://www.econbiz.de/10009730482
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An exploratory study of competencies required to co-create memorable customer experiences in the hospitality industry
Bharwani, Sonia; Jauhari, Vinnie - In: International journal of contemporary hospitality management 25 (2013) 6, pp. 823-843
Persistent link: https://www.econbiz.de/10010125925
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Sense of calling and career satisfaction of hotel frontline employees : mediation through knowledge sharing with organizational members
Lee, Kyoung-Joo - In: International journal of contemporary hospitality management 28 (2016) 2, pp. 346-365
Persistent link: https://www.econbiz.de/10011459840
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The effects of the perceived external prestige of the organization on employee deviant workplace behavior : the mediating role of job satisfaction
Tuna, Muharrem; Ghazzawi, Issam; Yesiltas, Murat; Tuna, … - In: International journal of contemporary hospitality management 28 (2016) 2, pp. 366-396
Persistent link: https://www.econbiz.de/10011459861
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Empowering employees : job standardization and innovative behavior
Luoh, Hsiang-fei; Tsaur, Sheng-hshiung; Tang, Ya-yun - In: International journal of contemporary hospitality management 26 (2014) 7, pp. 1100-1117
Persistent link: https://www.econbiz.de/10010426069
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The effects of emotional labor on frontline employee creativity
Geng, Zizhen; Liu, Chao; Liu, Xinmei; Feng, Jie - In: International journal of contemporary hospitality management 26 (2014) 7, pp. 1046-1064
Persistent link: https://www.econbiz.de/10010426096
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Will hotel employees' perception of unethical managerial behavior affect their job satisfaction? : a study of Chinese hotel employees in China
Wong, Simon Chak-keung; Li, Jane Shiyin - In: International journal of contemporary hospitality management 27 (2015) 5, pp. 853-877
Persistent link: https://www.econbiz.de/10011408125
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The effects of on-the-job embeddedness and its sub-dimensions on small-sized hotel employees' organizational commitment, work engagement and turnover intentions
Ampofo, Emmanuel Twumasi; Karatepe, Osman M. - In: International journal of contemporary hospitality management 34 (2022) 2, pp. 509-533
Persistent link: https://www.econbiz.de/10013164474
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Mediating mechanisms in the relationship between supervisor incivility and employee service delivery in the hospitality industry
Im, Angie Yeonsook; Cho, Seonghee - In: International journal of contemporary hospitality management 34 (2022) 2, pp. 642-662
Persistent link: https://www.econbiz.de/10013164488