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~isPartOf:"International journal of contemporary hospitality management"
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International journal of contemporary hospitality management
Journal of business ethics : JOBE
2,108
Journal of business research : JBR
1,057
Journal of retailing and consumer services
758
Industrial marketing management : the international journal for industrial and high-tech firms
640
SpringerLink / Bücher
576
Journal of Business Ethics
489
Journal of business ethics : JBE
447
International journal of hospitality management
399
Diskussionspapier / Lehrstuhl für Wirtschaftsethik, Martin-Luther-Universität Halle-Wittenberg
335
The journal of business & industrial marketing
323
The service industries journal
263
The journal of services marketing
244
Journal of the Academy of Marketing Science
242
Journal of economic behavior & organization : JEBO
213
Business ethics quarterly : the journal of the Society for Business Ethics
204
Journal of strategic marketing
197
Discussion paper series / IZA
192
The journal of personal selling & sales management : JPSSM
179
Cogent business & management
178
Journal of marketing
172
CESifo working papers
171
Springer eBook Collection
170
Zeitschrift für Wirtschafts- und Unternehmensethik : zfwu
168
International journal of electronic customer relationship management : IJECRM
164
Tourism management : research, policies, practice
161
European Journal of Marketing
160
Psychology & marketing
157
Business horizons
156
Business ethics : a European review
147
European journal of marketing : EJM
142
Journal of hospitality marketing & management
142
Journal of travel and tourism marketing
142
Marketing intelligence & planning
142
Asia Pacific journal of marketing and logistics
139
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
138
The journal of product & brand management
137
Gabler Edition Wissenschaft
135
Journal of marketing management : MM
135
Management science : journal of the Institute for Operations Research and the Management Sciences
135
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ECONIS (ZBW)
171
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1
Triggers and inhibitors of illegitimate customer complaining behavior : anecdotes from frontline employees in the hospitality industry
Huang, Zhuowei
;
Zhao, Chen
;
Miao, Li
;
Fu, Xiaoxiao
- In:
International journal of contemporary hospitality management
26
(
2014
)
4
,
pp. 544-571
Persistent link: https://www.econbiz.de/10010387391
Saved in:
2
Can customer participation promote hospitality frontline employees' extra-role service behavior?
Xu, Angela J.
;
Zhu, Ting Ting
;
Loi, Raymond
;
Chow, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
1
,
pp. 218-234
Persistent link: https://www.econbiz.de/10013546042
Saved in:
3
Hotel loyalty programs : how valuable is valuable enough? : Lijia (Karen) Xie and Chih-Chien Chen
Xie, Lijia Karen
;
Chen, Chih-chien
- In:
International journal of contemporary hospitality management
26
(
2014
)
1
,
pp. 107-129
Persistent link: https://www.econbiz.de/10010249707
Saved in:
4
Creating customer value in the sharing economy : an investigation of Airbnb users and their tripographic characteristics
So, Kevin Kam Fung
;
Kim, Hyunsu
;
Min, Somang
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 23-45
Persistent link: https://www.econbiz.de/10012798179
Saved in:
5
Contactless service in hospitality : bridging customer equity, experience, delight, satisfaction, and trust
Hao, Fei
;
Chon, Kaye
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 113-134
Persistent link: https://www.econbiz.de/10012798183
Saved in:
6
From service-dominant orientation to positive customer outcomes : a self-determination model in the custom travel service context
Li, Mingfei
;
Huang, Shanshan
;
Deng, Aimin
;
Bai, Billy
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 299-320
Persistent link: https://www.econbiz.de/10012798193
Saved in:
7
Customer satisfaction, service quality, and customer value: years 2000-2015
Oh, Haemoon
;
Kim, Kawon
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 2-29
Persistent link: https://www.econbiz.de/10011611056
Saved in:
8
Linking positive psychological capital with customer value co-creation
Lee, Yi-Hsuan
;
Hsiao, Chan
;
Chen, Yee-Chen
- In:
International journal of contemporary hospitality management
29
(
2017
)
4
,
pp. 1235-1255
Persistent link: https://www.econbiz.de/10011708025
Saved in:
9
Opportunities and challenges of value co-creation : the role of customer involvement in hotel service development
Ma, Shuang
;
Gu, Huimin
;
Wang, Yonggui
;
Hampson, Daniel P.
- In:
International journal of contemporary hospitality management
29
(
2017
)
12
,
pp. 3023-3043
Persistent link: https://www.econbiz.de/10011804911
Saved in:
10
Mood regulation, customer participation, and customer value creation in hospitality services
Taheri, Babak
;
Coelho, Filipe
;
Sousa, Carlos M. P.
; …
- In:
International journal of contemporary hospitality management
29
(
2017
)
12
,
pp. 3063-3081
Persistent link: https://www.econbiz.de/10011804932
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