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Ambassadors of knowledge sharing : co-produced travel information through tourist-local social media exchange

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New insights into the measurement model of a new scale for evaluating restaurant service quality during major infectious disease outbreaks

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Big data analytics and hotel guest experience : a critical analysis of the literature

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A critical reflection on analytics and artificial intelligence based analytics in hospitality and tourism management research

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Perceived differences in peer-to-peer accommodation before and after COVID-19 : evidence from China

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Assessing brand performance consistency from consumer-generated media : the US hotel industry

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New insights into hotel customer's revisiting intentions, based on big data

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The theory-practice research gains from big data : evidence from hospitality loyalty programs

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An exploratory study of marketing, physical and people related performance criteria in hotels

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