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Organizational culture on customer delight in the hospitality industry
Kao, Chiu-Ying; Tsaur, Sheng-Hshiung; Wu, Tsung-Chiung - In: International journal of hospitality management 56 (2016), pp. 98-108
Persistent link: https://www.econbiz.de/10011521555
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Managing Swiss Hospitality : how cultural antecedents of innovation and customer-oriented value systems can influence performance in the hotel industry
Tajeddini, Kayhan; Trueman, Myfanwy - In: International journal of hospitality management 31 (2012) 4, pp. 1119-1129
Persistent link: https://www.econbiz.de/10009566988
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Does employer branding facilitate the retention of healthcare employees? : a mediation moderation study through organisational identification, psychological involvement, and employ...
Salameh, Anas Abdelsatar Mohammad; Aman-Ullah, Attia; … - In: International journal of hospitality management 112 (2023), pp. 1-8
Persistent link: https://www.econbiz.de/10014334498
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The effect of relational benefits on perceived value in relation to customer loyalty : an empirical study in the Australian coffee outlets industry
Chen, Po-tsang; Hu, Hsin-hui - In: International journal of hospitality management 29 (2010) 3, pp. 405-412
Persistent link: https://www.econbiz.de/10003983139
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Examining the role of wine brand love on brand loyalty : a multi-country comparison
Drennan, Judy; Bianchi, Constanza; Cacho-Elizondo, Silvia; … - In: International journal of hospitality management 49 (2015), pp. 47-55
Persistent link: https://www.econbiz.de/10011377622
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Validating a DEA-based menu analysis model using structural equation modeling
Reynolds, Dennis; Taylor, Jim - In: International journal of hospitality management 30 (2011) 3, pp. 584-587
Persistent link: https://www.econbiz.de/10009130573
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The hospitality culture scale : a measure organizational culture and personal attributes
Dawson, Mary; Abbott, JeAnna; Shoemaker, Stowe - In: International journal of hospitality management 30 (2011) 2, pp. 290-300
Persistent link: https://www.econbiz.de/10008908392
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Casino management : exploring gender-based differences in perceptions of managerial work
Schaap, James Ike; Stedham, Yvonne; Yamamura, Jeanne H. - In: International journal of hospitality management 27 (2008) 1, pp. 87-97
Persistent link: https://www.econbiz.de/10003666810
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Eliciting and analysing the basic assumptions of hospitality employees about guests, co-workers and competitors
Gjerald, Olga; Øgaard, Torvald - In: International journal of hospitality management 29 (2010) 3, pp. 476-487
Persistent link: https://www.econbiz.de/10003983174
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Understanding the influence of polychronicity on job satisfaction and turnover intention : a study of non-supervisory hotel employees
Jang, Jichul; George, Raphael Thomas - In: International journal of hospitality management 31 (2012) 2, pp. 588-595
Persistent link: https://www.econbiz.de/10009503263