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~isPartOf:"International journal of hospitality management"
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Consumer behaviour
723
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Service quality
403
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Han, Heesup
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International journal of hospitality management
Journal of business research : JBR
2,339
Journal of retailing and consumer services
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NBER working paper series
937
Working paper / National Bureau of Economic Research, Inc.
844
SpringerLink / Bücher
792
International journal of consumer studies
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
714
Psychology & marketing
713
Journal of consumer research : JCR ; an interdisciplinary bimonthly
596
International journal of production research
586
Management science : journal of the Institute for Operations Research and the Management Sciences
537
International journal of productivity and quality management : IJPQM
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The service industries journal
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The TQM journal : the international review of organizational improvement
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Tourism management : research, policies, practice
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International journal of quality & reliability management
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International journal of production economics
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Asia Pacific journal of marketing and logistics
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Journal of travel and tourism marketing
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European journal of operational research : EJOR
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The journal of product & brand management
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Cogent business & management
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The journal of services marketing
401
Journal of marketing research : JMR
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European journal of marketing : EJM
395
Technological forecasting & social change : an international journal
394
International journal of contemporary hospitality management
393
Journal of retailing
384
The journal of brand management : an international journal
378
Journal of marketing management : MM
369
Journal of marketing
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Journal of hospitality marketing & management
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
347
Journal of the Academy of Marketing Science
344
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
335
Journal of international consumer marketing
333
Total quality management & business excellence
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1
Wine attributes, perceived risk and online wine purchase intention : the cross-level interaction effects of
website
quality
Cho, Meehee
;
Bonn, Mark Andrew
;
Kang, Sora
- In:
International journal of hospitality management
43
(
2014
),
pp. 108-120
Persistent link: https://www.econbiz.de/10010427928
Saved in:
2
The impact of
website
quality on customer satisfaction and purchase intentions : evidence from Chinese online visitors
Bai, Billy
;
Law, Rob
;
Wen, Ivan
- In:
International journal of hospitality management
27
(
2008
)
3
,
pp. 391-402
Persistent link: https://www.econbiz.de/10003742805
Saved in:
3
Service encounter value and online engagement behaviors
Zhang, Tingting
;
Zhang, Pei
;
Lu, Lu
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012241352
Saved in:
4
Profiling satisfied and dissatisfied hotel visitors using publicly available data from a booking platform
Pokryshevskaya, Elena B.
;
Antipov, Evgeny A.
- In:
International journal of hospitality management
67
(
2017
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011785129
Saved in:
5
The impact of customers' prior online experience on future hotel usage behavior
Lee, Jungwoo
;
Lee, Hyunae
;
Chung, Namho
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012389390
Saved in:
6
Applying mixed methods to identify what drives quick service restaurant's customer satisfaction at the unit-level
Mathe-Soulek, Kimberly
;
Slevitch, Lisa
;
Dallinger, Ioana
- In:
International journal of hospitality management
50
(
2015
),
pp. 46-54
Persistent link: https://www.econbiz.de/10011387958
Saved in:
7
Why do customers switch? : more satiated or less satisfied
Park, Jeong-yeol
;
Jang, Soocheong
- In:
International journal of hospitality management
37
(
2014
),
pp. 159-170
Persistent link: https://www.econbiz.de/10010354187
Saved in:
8
Self-service technology kiosk design for restaurants : an QFD application
Park, Soona
;
Letho, Xinran
;
Letho, Mark
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012425712
Saved in:
9
Food delivery application quality in customer brand loyalty formation : identifying its antecedent and outcomes
Lee, Soyeun Olivia
;
Han, Heesup
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227210
Saved in:
10
My home on the platform : exploring the physical privacy concerns of home-sharing providers
Ranzini, Giulia
;
Etter, Michael
;
Vermeulen, Ivar
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241487
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