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Customer brand co-creation behavior and brand sincerity through CSR interactivity : the role of psychological implications in service-dominant logic
Sung, Kyongsik; Lee, Seoki - In: International journal of hospitality management 108 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10013482908
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Stimulating customer participation behaviour and boosting value co-creation in hotels
Sadighha, Jinous; Pinto, Patrícia; Guerreiro, Manuela; … - In: International journal of hospitality management 119 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10015070823
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Proactivity or passivity? : an investigation of the effect of service robots' proactive behaviour on customer co-creation intention
Xie, Lishan; Liu, Canmian; Li, Dongmei - In: International journal of hospitality management 106 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013383252
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Co-creating value in hotels using mobile devices : a conceptual model with empirical validation
Morosan, Cristian; DeFranco, Agnes - In: International journal of hospitality management 52 (2016), pp. 131-142
Persistent link: https://www.econbiz.de/10011442848
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Exploring the effects of service innovation ambidexterity on service design in the tourism and hospitality industry
Tajeddini, Kayhan; Gamage, Thilini Chathurika; Tajdini, … - In: International journal of hospitality management 119 (2024), pp. 1-14
Persistent link: https://www.econbiz.de/10015070775
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Co-creation experience and place attachment : festival evaluation
Zhang, Carol Xiaoyue; Fong, Lawrence Hoc Nang; Li, ShiNa - In: International journal of hospitality management 81 (2019), pp. 193-204
Persistent link: https://www.econbiz.de/10012128334
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Tell us your concern, and we shall together address! : role of service booking channels and brand equity on post-failure outcomes
Manu C; Sreejesh, S.; Paul, Justin - In: International journal of hospitality management 96 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012585701
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The pandemic's effects on customer-to-customer engagement in hospitality consumption : a multi-country investigation
Miao, Li; So, Kevin Kam Fung; Im, Jinyoung; Jiang, Ting - In: International journal of hospitality management 102 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013185273
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Linking servicescape and customer engagement : an investigation in the hotel context
Li, Shuhao - In: International journal of hospitality management 94 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012495109
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Brand experiential value for creating integrated resort customers' co-creation behavior
Ahn, Jiseon; Lee, Choong-Ki; Back, Ki-Joon; Schmitt, Achim - In: International journal of hospitality management 81 (2019), pp. 104-112
Persistent link: https://www.econbiz.de/10012128325