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~isPartOf:"International journal of hospitality management"
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Customer satisfaction
356
Kundenzufriedenheit
356
Beziehungsmarketing
280
Relationship marketing
280
Consumer behaviour
258
Konsumentenverhalten
258
Dienstleistungsqualität
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Service quality
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Hotel industry
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Hotellerie
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Han, Heesup
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Yu, Jongsik
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International journal of hospitality management
Journal of business research : JBR
808
Journal of retailing and consumer services
748
Industrial marketing management : the international journal for industrial and high-tech firms
441
The journal of services marketing
308
SpringerLink / Bücher
300
The service industries journal
297
Journal of Services Marketing
258
Tourism management : research, policies, practice
229
Journal of travel and tourism marketing
223
Journal of the Academy of Marketing Science
211
European Journal of Marketing
207
International journal of contemporary hospitality management
207
The journal of business & industrial marketing
207
Journal of hospitality marketing & management
205
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
205
Journal of strategic marketing
199
International journal of electronic customer relationship management : IJECRM
171
International Journal of Bank Marketing
165
Journal of service research : JSR
161
Cogent business & management
158
Asia Pacific journal of marketing and logistics
153
Journal of marketing
153
Services marketing quarterly
152
Psychology & marketing
149
Journal of Business & Industrial Marketing
138
Journal of retailing
138
Journal of service management
136
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
135
European journal of marketing : EJM
131
Service business
129
Marketing intelligence & planning
126
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
124
The international journal of bank marketing : IJBM
117
The journal of brand management : an international journal
115
The journal of product & brand management
114
Gabler Edition Wissenschaft
110
Journal of marketing management : MM
110
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
110
Journal of air transport management
103
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ECONIS (ZBW)
499
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1
Understanding service experience and its impact on brand image in hospitality sector
Manhas, Parikshat Singh
;
Tukamushaba, Eddy Kurobuza
- In:
International journal of hospitality management
45
(
2015
),
pp. 77-87
Persistent link: https://www.econbiz.de/10010503888
Saved in:
2
Measuring festival quality and value affecting visitors' satisfaction and loyalty using a structural approach
Yoon, Yoo-shik
;
Lee, Jin-soon
;
Lee, Choong-Ki
- In:
International journal of hospitality management
29
(
2010
)
2
,
pp. 335-342
Persistent link: https://www.econbiz.de/10003971465
Saved in:
3
Important attributes of lodgings to gain repeat business : a comparison between individual travels and group travels
Hanai, Tomomi
;
Oguchi, Takashi
;
Ando, Kiyoshi
; …
- In:
International journal of hospitality management
27
(
2008
)
2
,
pp. 268-275
Persistent link: https://www.econbiz.de/10003687497
Saved in:
4
Users' perceptions of two types of hotel reservation Web sites
Morosan, Cristian
;
Jeong, Miyoung
- In:
International journal of hospitality management
27
(
2008
)
2
,
pp. 284-292
Persistent link: https://www.econbiz.de/10003687506
Saved in:
5
Effects of service quality and food quality : the moderating role of atmospherics in an ethnic restaurant segment
Ha, Jooyeon
;
Jang, Soocheong
- In:
International journal of hospitality management
29
(
2010
)
3
,
pp. 520-529
Persistent link: https://www.econbiz.de/10003983180
Saved in:
6
Do reward programs truly build loyalty for lodging industry?
Hu, Hsin-hui Sunny
;
Huang, Chun-te
;
Chen, Po-tsang
- In:
International journal of hospitality management
29
(
2010
)
1
,
pp. 128-135
Persistent link: https://www.econbiz.de/10003964245
Saved in:
7
Contingency variables for customer share of visits to full-service restaurant
Kim, Wansoo
;
Ok, Chihyung
;
Canter, Deborah D.
- In:
International journal of hospitality management
29
(
2010
)
1
,
pp. 135-147
Persistent link: https://www.econbiz.de/10003964246
Saved in:
8
Perceived justice in service recovery and behavioral intentions : the role of relationship quality
Ha, Jooyeon
;
Jang, Soocheong
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 319-327
Persistent link: https://www.econbiz.de/10003855714
Saved in:
9
The effects of international fairness on satisfaction and behavioral intentions : mature versus non-mature customers
Namkung, Young
;
Jang, Soocheong
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 397-405
Persistent link: https://www.econbiz.de/10003855821
Saved in:
10
Ethnic dining : need to belong, need to be unique, and menu offering
Liu, Qing
;
Mattila, Anna S.
- In:
International journal of hospitality management
49
(
2015
),
pp. 1-7
Persistent link: https://www.econbiz.de/10011377600
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