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~isPartOf:"International journal of production economics"
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Strategic management
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56
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Lieferkette
46
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46
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27
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Cheng, T. C. E.
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Blome, Constantin
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International Working Seminar on Production Economics <10, 1998, Innsbruck-Igls>
1
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International journal of production economics
Journal of business research : JBR
1,098
SpringerLink / Bücher
1,076
Journal of retailing and consumer services
762
Industrial marketing management : the international journal for industrial and high-tech firms
565
International journal of hospitality management
542
MPRA Paper
342
Springer eBook Collection
325
The service industries journal
316
The journal of services marketing
311
Review of Pacific Basin Financial Markets and Policies (RPBFMP)
296
Gabler Edition Wissenschaft
271
Strategic management journal
264
Journal of Services Marketing
259
Technological forecasting & social change : an international journal
247
Tourism management : research, policies, practice
245
Journal of strategic marketing
235
The journal of business & industrial marketing
235
Journal of the Academy of Marketing Science
231
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
229
International journal of contemporary hospitality management
224
Journal of travel and tourism marketing
223
Europäische Hochschulschriften / 5
221
European Journal of Marketing
220
Journal of hospitality marketing & management
214
NBER Working Papers
204
Cogent business & management
201
Harvard business review : HBR
192
Long range planning : LRP ; international journal of strategic management
191
Harvard-Business-Manager : das Wissen der Besten
184
Springer eBook Collection / Business and Economics
180
Business horizons
173
International journal of electronic customer relationship management : IJECRM
170
International Journal of Bank Marketing
167
Journal of service research : JSR
165
Asia Pacific journal of marketing and logistics
160
Journal of marketing
159
Management decision : MD
156
Journal of business ethics : JOBE
154
Services marketing quarterly
154
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ECONIS (ZBW)
155
USB Cologne (EcoSocSci)
1
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1
Operational improvement competence and service recovery performance : the moderating effects of role stress and job resources
Yang, Yefei
;
Lee, Peter K. C.
;
Cheng, T. C. E.
- In:
International journal of production economics
164
(
2015
),
pp. 134-145
Persistent link: https://www.econbiz.de/10011289813
Saved in:
2
Innovative service satisfaction and customer promotion behaviour in the Chinese budget hotel : an empirical study
Subramanian, Nachiappan
;
Gunasekaran, Angappa
;
Gao, Yanan
- In:
International journal of production economics
171
(
2016
),
pp. 201-210
Persistent link: https://www.econbiz.de/10011437316
Saved in:
3
How to calibrate conventional market-oriented organizational culture in 21st century production-centred firms? : a customer relationship perspective
Guo, Chiquan
;
Wang, Yong Jian
;
Metcalf, Ashley
- In:
International journal of production economics
156
(
2014
),
pp. 235-245
Persistent link: https://www.econbiz.de/10010410217
Saved in:
4
The impact of e-service offerings on the demand of online customers
Xu, Xun
;
Munson, Charles L.
;
Zeng, Shuo
- In:
International journal of production economics
184
(
2017
),
pp. 231-244
Persistent link: https://www.econbiz.de/10011642537
Saved in:
5
Multichannel service failure and recovery in a O2O era : a qualitative multi-method research in the banking services industry
Reis, João
;
Amorim, Marlene
;
Melão, Nuno
- In:
International journal of production economics
215
(
2019
),
pp. 24-33
Persistent link: https://www.econbiz.de/10012036645
Saved in:
6
Offering custom products using a C2M model : collaborating with an e-commerce platform
He, Bo
;
Mirchandani, Prakash
;
Yang, Guang
- In:
International journal of production economics
262
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014329763
Saved in:
7
A paradigm for examining second-order factor models employing structural equation modeling
Koufteros, Xenophon
;
Babbar, Sunil
;
Kaighobadi, Mehdi
- In:
International journal of production economics
120
(
2009
)
2
,
pp. 633-652
Persistent link: https://www.econbiz.de/10003888531
Saved in:
8
Refining Kano's "quality attributes-satisfaction" model : a moderated regression approach
Lin, Shu-ping
;
Yang, Chenlung
;
Chan, Ya-hui
;
Sheu, Chwen
- In:
International journal of production economics
126
(
2010
)
2
,
pp. 255-263
Persistent link: https://www.econbiz.de/10003995300
Saved in:
9
After-sales service competition in a supply chain : optimization of customer satisfaction level or profit or both?
Kurata, Hisashi
;
Nam, Seong-hyun
- In:
International journal of production economics
127
(
2010
)
1
,
pp. 136-146
Persistent link: https://www.econbiz.de/10008652488
Saved in:
10
After-sales service competition in a supply chain : does uncertainty affect the conflict between profit maximization and customer satisfaction?
Kurata, Hisashi
;
Nam, Seong-hyun
- In:
International journal of production economics
144
(
2013
)
1
,
pp. 268-280
Persistent link: https://www.econbiz.de/10009773133
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