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~isPartOf:"Journal of air transport management"
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Air passenger transport
200
Passagierluftverkehr
200
Dienstleistungsqualität
135
Service quality
135
Airline
126
Fluggesellschaft
126
Air transport
112
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112
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71
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71
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Qualitätsmanagement
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Preismanagement
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Park, Jin-Woo
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Truong Dothang
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Zhang, Yahua
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4
Liou, James J. H.
4
Chang, Yu-chun
3
Garrow, Laurie A.
3
Gomes, Carlos Francisco
3
Hess, Stephane
3
Jiang, Hongwei
3
Kalakou, Sofia
3
Liu, Chih-Hsing
3
Lubbe, Berendien
3
Martín, Juan Carlos
3
Ryley, Tim
3
Andrade, Antonio R.
2
Babić, Danica
2
Barros, Alexandre G. de
2
Bellizzi, Maria Grazia
2
Bezerra, George C. L.
2
Budd, Lucy
2
Castillo-Manzano, José I.
2
Chang, Li-yen
2
Chen, Fang-yuan
2
Constantino, Francesco
2
Davison, Lisa
2
Di Gravio, Giulio
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Dobruszkes, Frédéric
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Eboli, Laura
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Falkmer, Torbjorn
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Gao, Yi
2
Gillen, David
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Graham, Anne
2
Grosche, Tobias
2
Hazledine, Tim J.
2
Ho, Chien-Wei
2
Hughes, Brett
2
Karatepe, Osman M.
2
Kelobonye, Keone
2
Lin, Rong-ho
2
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Journal of air transport management
Journal of business research : JBR
812
Journal of retailing and consumer services
746
International journal of hospitality management
612
Industrial marketing management : the international journal for industrial and high-tech firms
442
The service industries journal
412
The journal of services marketing
350
SpringerLink / Bücher
307
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
255
International journal of contemporary hospitality management
238
The journal of business & industrial marketing
231
Tourism management : research, policies, practice
219
Journal of hospitality marketing & management
207
Journal of the Academy of Marketing Science
207
Journal of travel and tourism marketing
203
Journal of Services Marketing
201
Journal of strategic marketing
195
NBER working paper series
195
Working paper / National Bureau of Economic Research, Inc.
195
Services marketing quarterly
186
Journal of service research : JSR
181
Auditing : a journal of practice & theory
178
Cogent business & management
175
Journal of service management
173
NBER Working Paper
169
International journal of electronic customer relationship management : IJECRM
168
Asia Pacific journal of marketing and logistics
150
Service business
150
The TQM journal : the international review of organizational improvement
146
Journal of marketing
144
Journal of retailing
141
International journal of quality and service sciences
140
European Journal of Marketing
136
Psychology & marketing
133
Marketing intelligence & planning
132
International journal of productivity and quality management : IJPQM
129
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
129
International Journal of Bank Marketing
126
International journal of services and operations management
124
European journal of marketing : EJM
123
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ECONIS (ZBW)
310
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1
Passenger complaints under irregualr airline conditions : cross-culture study
Kim, Yu-kyoung
;
Lee, Hyung-ryong
- In:
Journal of air transport management
15
(
2009
)
6
,
pp. 350-353
Persistent link: https://www.econbiz.de/10003989135
Saved in:
2
Are low-cost carrier passengers less likely to complain about service quality?
Wittman, Michael D.
- In:
Journal of air transport management
35
(
2014
),
pp. 64-71
Persistent link: https://www.econbiz.de/10010246670
Saved in:
3
Effect of airline choice and temporality on flight delays
Arora, Swapan Deep
;
Mathur, Sameer
- In:
Journal of air transport management
86
(
2020
),
pp. 1-19
Persistent link: https://www.econbiz.de/10012253176
Saved in:
4
Explore airlines' brand niches through measuring passengers' repurchase motivation : an application of Rasch measurement
Chang, Hsin-Li
;
Yang, Cheng-Hua
- In:
Journal of air transport management
14
(
2008
)
3
,
pp. 105-112
Persistent link: https://www.econbiz.de/10003731224
Saved in:
5
Online drivers of consumer purchase of website airline tickets
Escobar-Rodríguez, Tomás
;
Carvajal-Trujillo, Elena
- In:
Journal of air transport management
32
(
2013
),
pp. 58-64
Persistent link: https://www.econbiz.de/10010127328
Saved in:
6
Key drivers of passenger loyalty : a case of Frankfurt-Istanbul flights
Calisir, Nese
;
Basak, Ecem
;
Calisir, Fethi
- In:
Journal of air transport management
53
(
2016
),
pp. 211-217
Persistent link: https://www.econbiz.de/10011546513
Saved in:
7
Living "up in the air" : meeting the frequent flyer passenger
Castillo-Manzano, José I.
;
López-Valpuesta, Lourdes
- In:
Journal of air transport management
40
(
2014
),
pp. 48-55
Persistent link: https://www.econbiz.de/10010412013
Saved in:
8
Predicting airline passengers' loyalty using artificial neural network theory
Singh, Balgopal
- In:
Journal of air transport management
94
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012591801
Saved in:
9
A voice in the skies : listening to airline passenger preferences
Kurtulmuşoğlu, Feride Bahar
;
Can, Gülin Feryal
; …
- In:
Journal of air transport management
57
(
2016
),
pp. 130-137
Persistent link: https://www.econbiz.de/10011610839
Saved in:
10
Is increasing airline denied boarding compensation limits the answer? : factors that contribute to denied boardings
Garrow, Laurie A.
;
Kressner, Josephine
;
Mumbower, Stacey
- In:
Journal of air transport management
17
(
2011
)
5
,
pp. 271-277
Persistent link: https://www.econbiz.de/10009408978
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